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       #Post#: 79239--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 2, 2025, 9:11 am
       ---------------------------------------------------------
       Thank you [member=26]b789[/member] - considerable food for
       thought.
       I wouldn't want to trouble you and the other kind experts who
       have helped for an effort that is greater than a charge to make
       it go away.  I agree with you that the charge is unfair so I
       should fight it.
       I thought I'd go halfway and drafted the following reply to try
       and get them to see sense (please don't laugh!).  May I trouble
       you for your opinion please?
       --- Quote ---
       >
       > Dear Sir/Madam,
       >
       > I acknowledge receipt of your correspondence.
       >
       > I would point out that you have not considered the following
       points:
       >
       > Your statement that "Clear signs at the entrance of this site
       and throughout inform drivers that the maximum stay at this site
       is 3 hours..." is not correct as
       > There are no signs where the vehicle was parked (or within 8
       parking spaces) nor at the entrance to the store visited.
       > The sign at the entrance to the site is easily obsured by
       vehicles leaving the site
       > The print on the signs that do exist is so small that it is
       difficult to read without a zoom lens which makes it doubly
       difficult for elderly visitors
       > it is unreasonable to expect any customer of a store spending
       several hundred Pounds would willfully ignore such signs.
       > The helpline number 02074314001 is unmanned therefore causing
       more stress and anxiety
       >
       > Therefore the charge is clearly unfair and unreasonable and I
       believe any court in England would agree with me.
       >
       > Nevertheless, without any admission of liability or prejudice
       to my rights, I would consider making a payment of £10 purely as
       a nuisance payment in light of my age and difficulty/stress in
       dealing with the matter.
       >
       --- End Quote ---
       Thanks in advance!
       #Post#: 79242--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: DWMB2
       Date: July 2, 2025, 9:22 am
       ---------------------------------------------------------
       Out of interest, what would you do if they reject that offer?
       The likely conclusions to this are either that you fight it all
       the way, or you part with £20. If you are sending any
       correspondence seeking to negotiate, I'd leave out the line
       about your age and stress, that will be music to their ears.
       #Post#: 79246--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 2, 2025, 9:44 am
       ---------------------------------------------------------
       Many thanks for your prompt response [member=103]DWMB2[/member]
       --- Quote from: DWMB2 link ---
       >
       > Out of interest, what would you do if they reject that offer?
       >
       --- End Quote ---
       I'm not sure - might end up being a coin toss.  To illustrate my
       connundrum, I discussed it with 2 friends in the pub and one
       said just get rid of it at the reduced rate to save time and the
       other (who has ignored an unfair charge which is now in the
       small claims court) said I should refuse to pay the unfair
       charge and no one is going to take me to court over £20!
       Thank you for your suggestion which I will incorporate in my
       reply.  Should I also mention that I was not even in the country
       so obviously not the driver?
       #Post#: 81432--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 17, 2025, 8:16 am
       ---------------------------------------------------------
       Hello Experts,
       I finally caved in and sent the payment as a nuisance payment
       via cheque (and have proof of postage) - I wasn't prepared to
       pay additional ripoff charges to use their online payment (which
       contravenes the laws on charging customers for card usage?).
       Thought the matter was closed but have now received a new charge
       for £170 with a statement that it is too late to appeal and
       asking for payment in 7 days!
       I was thinking of sending them the following reply:
       --- Quote ---
       >
       > I am shocked to receive your charge notice.  In spite of the
       fact that I have never accepted the egregious charge as moral or
       legal, I decided to make the payment of £20 via cheque as a
       nuisance payment as per your last email.  This was sent to you
       on 9 July so well before the payment due date.
       > Please be advised that I will not be bullied into making
       undue, extortionate and unfair demands.
       > Yours faithfully
       --- End Quote ---
       I would be grateful for your input and suggested further action.
       Since they extended the internal appeal date by 2 weeks,
       doesn't that extend the POPLA appeal date as well?  Or should I
       just wait for the summons?
       Thanks in advance
       #Post#: 81434--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: DWMB2
       Date: July 17, 2025, 8:26 am
       ---------------------------------------------------------
       Have they deposited the cheque?
       #Post#: 81439--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 17, 2025, 8:31 am
       ---------------------------------------------------------
       Sorry [member=103]DWMB2[/member] I should have mentioned that it
       hasn't gone through my account yet.  I do have a certificate of
       posting and a photo of the envelope with the barcoded stamp on
       so I did my bit!
       #Post#: 81543--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 18, 2025, 5:19 am
       ---------------------------------------------------------
       Hello Experts.  just wondering if you have any
       thoughts/suggestions on how I should proceed please?  Thanks in
       advance!
       #Post#: 81677--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 19, 2025, 6:13 am
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > Come back when you receive the appeal rejection and we will
       provide an IAS appeal, which will also be rejected, but will
       cost them, and then we can advise on how you proceed after that.
       >
       --- End Quote ---
       Since a charge has now been issued increasing the amount to
       £170, should I proceed with the IAS appeal please?  Should this
       include just the POFA point or justification why the signs are
       designed not be seen by drivers?
       Thanks very much.
       #Post#: 81679--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: b789
       Date: July 19, 2025, 6:28 am
       ---------------------------------------------------------
       If they are now sending useless debt recovery letters, it is too
       late to appeal. Come back when you receive a Letter of Claim
       (LoC).
       #Post#: 81688--------------------------------------------------
       Re: GroupNexus Parking PCN - Overstay - 1 Drury Crescent, Purley
       Croydon
   DIR By: fightinjustice
       Date: July 19, 2025, 7:15 am
       ---------------------------------------------------------
       Thank you [member=26]b789[/member]
       --- Quote from: fightinjustice link ---
       >
       > An appeal to POPLA must be made within 28 days of the date of
       this letter.
       >
       --- End Quote ---
       Their original appeal rejection on 27 June stated the above
       which means I have until Friday 25 July to appeal to POPLA?  I
       only mention this because you had said it would cost them and in
       case there's a chance it is thrown out at this stage!
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