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#Post#: 75414--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: Nosy Parker
Date: June 8, 2025, 12:45 pm
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--- Quote from: b789 link ---
>
> If the vehicle is on lease from Motability, your name cannot
be on the logbook (V5C) as you are not the Keeper. Leased
vehicles from Motability are registered to Motability Operations
Ltd as far as I am aware.
>
> You are the Hirer. What have you received from Motability
about this PCN? What have you had from ECP in YOUR name?
>
--- End Quote ---
That’s not usually the case with Motability. In virtually every
case, Motability registers the vehicle in the customer’s name at
the DVLA but retains physical possession of the V5C (log book)
with the customer’s name on it.
If you are a genuine blue badge holding Sainsbury’s customer,
email your evidence to Sainsbury’s executive office and ask them
to cancel the ticket for you. The address is
executive.office@sainsburys.co.uk
#Post#: 75420--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: b789
Date: June 8, 2025, 1:20 pm
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OK, to clarify... For a Motability customer, although the
vehicle is leased from Motability Operations Ltd, the customer
is the Registered Keeper, as the V5C is issued in their name and
address. They are also technically the Hirer, but this
distinction is not relevant for the purposes of PoFA where the
DVLA records them as the Keeper.
Any Notice to Keeper (NtK) must therefore comply fully with all
the requirements of Paragraphs 8 or 9 of Schedule 4 of the
Protection of Freedoms Act 2012 (PoFA) in order to hold the
Keeper liable. The Hirer provisions under Paragraphs 13 and 14
do not apply where the Keeper's details were obtained directly
from the DVLA.
If the operator fails to meet the conditions set out in
Paragraphs 8 or 9, no Keeper liability can arise, and the
Motability customer is under no obligation to identify the
driver. When challenging a PCN, the Motability customer should
describe themselves as the Registered Keeper, not the Hirer.
#Post#: 75424--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: Nosy Parker
Date: June 8, 2025, 1:41 pm
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Or (if the facts justify it) just ask Sainsbury’s to cancel the
ticket. Which is a lot easier and usually produces a result
almost immediately
#Post#: 75425--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: Nosy Parker
Date: June 8, 2025, 1:44 pm
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OP - put us out of our misery. I’m guessing that as a Motability
customer, you have a blue badge. Is that right?
#Post#: 75480--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: PCN ticket
Date: June 9, 2025, 4:27 am
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Yes, motability put the registered keepers name on the logbook
and keep the logbook, Yes I do have a blue badge
#Post#: 75488--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: Nosy Parker
Date: June 9, 2025, 4:44 am
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Before getting bogged down in a formal appeal process with the
parking operator I suggest you email Sainsburys. Be sure to
include a copy of the blue badge
#Post#: 75494--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: DWMB2
Date: June 9, 2025, 5:02 am
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Agreed - anecdotally, supermarkets are often quite good at
intervening on behalf of their customers. Their contracts with
car park operators generally have more scope for such
cancellations (after all, if you're potentially providing a car
park management contract for several hundred car parks, you have
rather more negotiating power).
#Post#: 75822--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: PCN ticket
Date: June 10, 2025, 10:42 am
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What should I say to the Sainsburys executives email?
#Post#: 75834--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: Nosy Parker
Date: June 10, 2025, 10:58 am
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You haven't actually told us what happened. Did you forget to
display your blue badge or did you display it but the parking
attendant didn't see it? Either way Sainsbury's should cancel
it - but we can't advise you what to write until you tell us
what happened.
#Post#: 75870--------------------------------------------------
Re: Parking ticket at Sainsburys car park
DIR By: PCN ticket
Date: June 10, 2025, 12:56 pm
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The driver forgot to display the badge and did not see the
ticket till they got home, because as far as they remember that
bay did not have a sign up because the pole was short not long
like others and they saw there are about 2/3 bays on each row
like that same with children’s bays.
That is what they found out after they visited the store next
visit
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