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#Post#: 73109--------------------------------------------------
Charity Auction
By: Korting Date: May 24, 2025, 2:44 pm
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My wife bid for and won a silent auction for charity, the
proceeds of which go to a hospice. The auction was for two
EasyJet tickets to anywhere that EasyJet flys.
She looked at the Terms and Conditions and the only exclusions
were that you cannot fly on a bank holiday or during school
holidays.
She bought them because we want to go to Israel, however when
she came to book the flights EasyJet said that Israel is
excluded.
Where do we stand. It appears to me that because there was
nothing in the Terms and Conditions about flying to Israel,
EasyJet are under an obligation to honour the vouchers.
Can anyone advise please?
#Post#: 73118--------------------------------------------------
Re: Charity Auction
By: Southpaw82 Date: May 24, 2025, 3:35 pm
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Whose terms and conditions? The person who ran the auction or
EasyJet?
What do the vouchers say? Are they issued by EasyJet?
#Post#: 73123--------------------------------------------------
Re: Charity Auction
By: Korting Date: May 24, 2025, 3:51 pm
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EasyJet issued the vouchers, EasyJet set the terms and
conditions.
HTML https://imgur.com/a/PeS8NJH
#Post#: 73158--------------------------------------------------
Re: Charity Auction
By: Southpaw82 Date: May 25, 2025, 4:48 am
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How do you know EasyJet set the terms and conditions? The
screenshot you have provided seems to be from the person who ran
the auction.
The central question for now is who you have any sort of legal
relationship with - EasyJet or the person who ran the auction.
#Post#: 73177--------------------------------------------------
Re: Charity Auction
By: mickR Date: May 25, 2025, 6:50 am
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was the area of Israel you were attempting to visit included in
the Gov restricted or advised no travel areas?
#Post#: 73187--------------------------------------------------
Re: Charity Auction
By: dannyno Date: May 25, 2025, 9:39 am
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[quote author=Korting link=topic=6491.msg73109#msg73109
date=1748115884]
My wife bid for and won a silent auction for charity, the
proceeds of which go to a hospice. The auction was for two
EasyJet tickets to anywhere that EasyJet flys.
She looked at the Terms and Conditions and the only exclusions
were that you cannot fly on a bank holiday or during school
holidays.
She bought them because we want to go to Israel, however when
she came to book the flights EasyJet said that Israel is
excluded.
Where do we stand. It appears to me that because there was
nothing in the Terms and Conditions about flying to Israel,
EasyJet are under an obligation to honour the vouchers.
Can anyone advise please?
[/quote]
Easyjet flights to Tel Aviv have been suspended for a while now.
They were going to resume flights from 1 June, but that is now
postponed to July 1.
HTML https://www.easyjet.com/en/help/preparing-to-fly/latest-travel-information
HTML https://www.timesofisrael.com/liveblog_entry/easyjet-postpones-resumption-of-tel-aviv-flights-until-july-1/
Thus, while the charity tickets might be for anywhere to which
easyjet flies, Israel is currently not somewhere to which
easyjet is flying.
#Post#: 73207--------------------------------------------------
Re: Charity Auction
By: Korting Date: May 25, 2025, 11:49 am
---------------------------------------------------------
[quote author=mickR link=topic=6491.msg73177#msg73177
date=1748173836]
was the area of Israel you were attempting to visit included in
the Gov restricted or advised no travel areas?
[/quote]. No, it was to Tel-Aviv and surrounding areas. To get
to the restricted areas or advised no travel areas one would
have to go via Israel’s main airport.
#Post#: 73208--------------------------------------------------
Re: Charity Auction
By: Korting Date: May 25, 2025, 11:50 am
---------------------------------------------------------
[quote author=dannyno link=topic=6491.msg73187#msg73187
date=1748183985]
[quote author=Korting link=topic=6491.msg73109#msg73109
date=1748115884]
My wife bid for and won a silent auction for charity, the
proceeds of which go to a hospice. The auction was for two
EasyJet tickets to anywhere that EasyJet flys.
She looked at the Terms and Conditions and the only exclusions
were that you cannot fly on a bank holiday or during school
holidays.
She bought them because we want to go to Israel, however when
she came to book the flights EasyJet said that Israel is
excluded.
Where do we stand. It appears to me that because there was
nothing in the Terms and Conditions about flying to Israel,
EasyJet are under an obligation to honour the vouchers.
Can anyone advise please?
[/quote]
Easyjet flights to Tel Aviv have been suspended for a while now.
They were going to resume flights from 1 June, but that is now
postponed to July 1.
HTML https://www.easyjet.com/en/help/preparing-to-fly/latest-travel-information
HTML https://www.timesofisrael.com/liveblog_entry/easyjet-postpones-resumption-of-tel-aviv-flights-until-july-1/
Thus, while the charity tickets might be for anywhere to which
easyjet flies, Israel is currently not somewhere to which
easyjet is flying.
[/quote]
We were booking to fly in October, when EasyJet would have
resumed flying.
#Post#: 73227--------------------------------------------------
Re: Charity Auction
By: Daim456 Date: May 25, 2025, 2:33 pm
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Another thing it says about "UK Bank Holidays" and "UK School
Holidays"
Each countries in UK usually but not always have different dates
for bank holidays and school holidays. How it is defined as it
seems to be vague.
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