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       #Post#: 79642--------------------------------------------------
       Re: NCP - Not Parked Correctly - Crewe Railway Station Car Park
   DIR By: b789
       Date: July 5, 2025, 3:23 am
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       Send it to the DPO and tell them to forward it to the relevant
       department. That email address is monitored.
       DataProtection@ncp.co.uk
       You can always write to them and post it with a free proof of
       posting certificate from any post office.
       #Post#: 80910--------------------------------------------------
       Re: NCP - Not Parked Correctly - Crewe Railway Station Car Park
   DIR By: V12Orange
       Date: July 14, 2025, 7:27 am
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       --- Quote from: b789 link ---
       >
       > Send it to the DPO and tell them to forward it to the relevant
       department. That email address is monitored.
       >
       > DataProtection@ncp.co.uk
       >
       > You can always write to them and post it with a free proof of
       posting certificate from any post office.
       >
       --- End Quote ---
       I've resent the formal complaint letter to the DataProtection
       email address as advised, but intend to also send via registered
       post as well.
       Apparently, this is their registered address:
       National Car Parks Limited, The Bailey, 16 Old Bailey, London,
       EC4M 7EG
       Is that the correct address to use or does anyone have a more
       specific one for formal complaints?
       **UPDATE**
       Also received in the post today two letters from GCTT advising
       they are now sending the matter to their "chosen firm of
       solicitors who are experts in the litigation arena for parking
       on private land"
       #Post#: 80917--------------------------------------------------
       Re: NCP - Not Parked Correctly - Crewe Railway Station Car Park
   DIR By: Dave65
       Date: July 14, 2025, 7:50 am
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       Do not send by registered post, some of these cretins could
       refuse to accept it.
       Send as per b789 says.
       #Post#: 81297--------------------------------------------------
       Re: NCP - Not Parked Correctly - Crewe Railway Station Car Park
   DIR By: b789
       Date: July 16, 2025, 11:01 am
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       --- Quote from: V12Orange link ---
       >
       > ...but intend to also send via registered post as well.
       >
       --- End Quote ---
       --- Quote from: b789 link ---
       >
       > You can always write to them and post it with a free proof of
       posting certificate from any post office.
       >
       --- End Quote ---
       #Post#: 82233--------------------------------------------------
       Re: NCP - Not Parked Correctly - Crewe Railway Station Car Park
   DIR By: V12Orange
       Date: July 22, 2025, 4:58 pm
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       ***UPDATE - SUCCESS***
       ;D  ;D  ;D  ;D  ;D  ;D
       Received reply email today from NCP
       Dear,
       Further to your email sent to Data Protection.
       I am sorry to hear that you have not had a response from
       customer.service@ncp.co.uk.
       Our records show 2 Parking Charges were issued for ‘Not Parked
       Correctly’ due to not parking wholly within a parking bay on the
       **th and **th of **** . The photos taken by the patroller show
       the vehicle parked over the bay lines. (Incorrect the photos
       clearly do not show this at all)
       I can advise that 2 Parking charges were issued on different
       dates and that the patroller would not have known this was a
       continuous parking session for 3 days.
       On Railway Land managed by NCP, we currently enforce under
       contract law. We are not allowed to use the provisions of The
       Protection of Freedoms Act 2012 (POFA) & Keeper Liability as
       Railway Land is exempt from this.
       The parking Charges show to have progressed to Debt Recovery due
       to no payment or appeal received.
       I can confirm the Parking Charges have been cancelled and
       withdrawn from Debt Recovery and no further action is required.
       Kind Regards
       Appeals Department
       National Car Parks Ltd
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