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#Post#: 72692--------------------------------------------------
Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: inst1nct103
Date: May 22, 2025, 2:59 am
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On 02/05/2025, the driver of the vehicle entered The Arena
Shopping Complex car park at 22:05:18 and exited at 22:30:56
according to the PCN. The notice alleges that they overstayed
the maximum time period allowed and has now been hit with a £100
charge (discount to £60 if paid by 27/05/2025).
However, the driver is a member of the gym, which gives free
parking to members (provided you enter your vehicle registration
in the machine inside). They are sure entered on arrival but the
PCN suggests that didn’t happen.
[member=26]b789[/member] I noticed you mentioned in a similar
case
(
HTML https://www.ftla.uk/private-parking-tickets/euro-car-parks-pcn-overstayed-the-arena-shopping-park-harringey/)<br
/>here that if it comes to it, an appeal and a long game of
ignoring will be sufficient?
PCN:
HTML https://i.imgur.com/2yCkNM2.jpeg
Sign:
HTML https://i.imgur.com/7ys21k3.jpeg
#Post#: 72698--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: JustLoveCars
Date: May 22, 2025, 3:56 am
---------------------------------------------------------
--- Quote from: inst1nct103 link ---
>
> However, the driver is a member of the gym, which gives free
parking to members (provided you enter your vehicle registration
in the machine inside). They are sure entered on arrival but the
PCN suggests that didn’t happen.
>
--- End Quote ---
First port of call is the gym to get it cancelled...
#Post#: 72702--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: inst1nct103
Date: May 22, 2025, 4:15 am
---------------------------------------------------------
--- Quote from: JustLoveCars link ---
>
> [quote author=inst1nct103 link=topic=6439.msg72692#msg72692
date=1747900781]
> However, the driver is a member of the gym, which gives free
parking to members (provided you enter your vehicle registration
in the machine inside). They are sure entered on arrival but the
PCN suggests that didn’t happen.
>
--- End Quote ---
First port of call is the gym to get it cancelled...
[/quote]
I'd imagine the systems are connected on the backend so not
something they actively manage or have control over. Have
messaged them nonetheless.
I want to understand what the options are here with respect to
appealing if they cannot do anything about this.
#Post#: 72705--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: DWMB2
Date: May 22, 2025, 4:23 am
---------------------------------------------------------
--- Quote from: inst1nct103 link ---
>
> I'd imagine the systems are connected on the backend so not
something they actively manage or have control over. Have
messaged them nonetheless.
>
--- End Quote ---
Better to find out than to imagine - if the gym are no help,
find out who owns the shopping complex and try with them. It is
by far the quickest and easiest way to get the charge cancelled,
so worth the effort.
--- Quote from: inst1nct103 link ---
> I want to understand what the options are here with respect to
appealing if they cannot do anything about this.
--- End Quote ---
To help us provide the best advice, please read the following
thread carefully and provide as much of the information it asks
for as you are able to: READ THIS FIRST - Private Parking
Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/.<br
/>The rest of the notice and photos of the signage would be
useful.
A fair proportion of the ECP charges we see on here eventually
end up with a court claim initiated by the rather incompetent
DCB Legal - if defended, they are pretty much always
discontinued before they ever reach a hearing.
#Post#: 72709--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: inst1nct103
Date: May 22, 2025, 4:55 am
---------------------------------------------------------
--- Quote from: DWMB2 link ---
>
> Better to find out than to imagine - if the gym are no help,
find out who owns the shopping complex and try with them. It is
by far the quickest and easiest way to get the charge cancelled,
so worth the effort.
>
--- End Quote ---
I've emailed but it was an automated response to check FAQs and
the query was auto closed (no option to reopen). I checked the
website here and seems like they won't be much help:
HTML https://support.thegymgroup.com/support/solutions/articles/44002528121-i-ve-received-a-parking-fine-what-can-i-do-
The app shows history for attendance so I suppose that stands as
good stead for an appeal (if it comes to it). I'll try to find
out who owns the car park but a quick google search seems there
isn't a central management agency (or a way to contact them) and
they've just outsourced the parking management to ECP.
--- Quote from: DWMB2 link ---
>
> To help us provide the best advice, please read the following
thread carefully and provide as much of the information it asks
for as you are able to: READ THIS FIRST - Private Parking
Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/.<br
/>The rest of the notice and photos of the signage would be
useful.
>
> A fair proportion of the ECP charges we see on here eventually
end up with a court claim initiated by the rather incompetent
DCB Legal - if defended, they are pretty much always
discontinued before they ever reach a hearing.
>
--- End Quote ---
Sure thing, I've edited with the full notice and added the
parking sign in the original. It's free for anyone (including
non gym members) between 6am-10pm but post 10pm is when they'll
charge. But regardless, as a gym member it's free from the
moment you enter the car park for a few hours.
#Post#: 72760--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: b789
Date: May 22, 2025, 8:33 am
---------------------------------------------------------
--- Quote from: inst1nct103 link ---
>
> I'll try to find out who owns the car park but a quick google
search seems there isn't a central management agency (or a way
to contact them) and they've just outsourced the parking
management to ECP.
--- End Quote ---
Who is this "they" that you refer to? Your job is to find out
who "they" are as it will be "they" that contracted ECP.
You can ask the gym management who the "they" are as they will
most likely be paying rent to "they" also. Losing members
because of a third party, unregulated private parking company
have been contracted to operate the car park, is not likely to
please them either.
#Post#: 72916--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: inst1nct103
Date: May 23, 2025, 6:08 am
---------------------------------------------------------
So the staff member said that they don't know who the owner is
for the retail park, but I'm going to speak to the manager to
see if I can get anywhere.
They did however mention that this seems to be a common
occurrence for some of the members. They received tickets but
had them reversed after appealing by proving their attendance
for that day.
#Post#: 72942--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: b789
Date: May 23, 2025, 9:15 am
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A "common occurrence" for some of their members? You would think
that the management would be on this like a rash and be
complaining to their landlord to call off their rogue parking
company from issuing £100 invoices to their customers. Put the
pressure on them to get the landlord to put pressure on the
parking company to cancel.
Otherwise, take your custom elsewhere and point out that there
are other gyms that are available.
#Post#: 73034--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: pirell
Date: May 23, 2025, 11:26 pm
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I'm aware of this gym. If you can show you attended the gym that
day, you may get it reversed. The Gym have a tablet that
customers are expected to use to enter their registration
plates, and that gives 2 free hours. many people forget to do
this. I was once done by this, but by that time they didn't even
have the tablet working, and the gym tried to fob me off that it
wasn't their responsibility.
at that time, somewhere on their website had "free gym parking",
which is what I used to throw back at them, and they got the
ticket cancelled on my behalf. I don't think that wording is on
the website now since they installed the Tablet.
#Post#: 73058--------------------------------------------------
Re: Euro Car Parks PCN – Alleged Overstay – The Arena Shopping
Complex, Harringey
DIR By: inst1nct103
Date: May 24, 2025, 5:09 am
---------------------------------------------------------
--- Quote from: pirell link ---
>
> I'm aware of this gym. If you can show you attended the gym
that day, you may get it reversed. The Gym have a tablet that
customers are expected to use to enter their registration
plates, and that gives 2 free hours. many people forget to do
this. I was once done by this, but by that time they didn't even
have the tablet working, and the gym tried to fob me off that it
wasn't their responsibility.
>
> at that time, somewhere on their website had "free gym
parking", which is what I used to throw back at them, and they
got the ticket cancelled on my behalf. I don't think that
wording is on the website now since they installed the Tablet.
>
--- End Quote ---
Oh nice, good to hear you had it reversed.
Do you think it's worth me pushing with the gym staff to get
someone there to cancel it on my behalf or just appeal myself
with the proof that I was there that evening? Getting hold of
staff there seems tricky and they've already been quite
unresponsive in getting hold of a manager.
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