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#Post#: 70442--------------------------------------------------
Debt Recovery group in contact but no PCN received
DIR By: FensoG
Date: May 7, 2025, 1:39 pm
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Today I received two letters from a debt collection group
claiming that four years ago my car was issued two separate
parking charges, one day apart. The letters I received today
erroneously claim that I have ignored previous attempts to
contact me, and now they, the debt collection agency, are giving
me 14 days from the date printed on the letter to pay their fine
of £160 per letter (which are dated 12 days ago).
This is the first contact I have received about this. I did not
receive a parking charge notice four years ago, let alone two. I
have received no contact from the parking company at any point.
I moved house 6 months prior to the alleged parking notices, but
still had Royal Mail post redirection in place at the time of
the alleged parking offences.
The debt collection group refused to talk to me, and directed me
back to the parking company. The parking company have an
automatic message on their phone line saying that all appeals
and queries need to be logged on their online form. However, the
online form requires reference number and number plate to be
entered. When I do so, it simply states "sorry your details
haven't been recognised" advising to email an email address.
When I sent an email to the given email address, I received an
automatic reply that the inbox isn't regularly monitored and
appeals shouldn't be submitted to that email address. The
parking company website is currently being updated and states
that it hopes to be up and running in "Spring 2025".
I can't seem to find a way to contact the parking company, and
the debt collection company refuse to talk to me. How do I
appeal?
Many thanks in advance.
[attachment deleted by admin]
#Post#: 70490--------------------------------------------------
Re: Debt Recovery group in contact but no PCN received
DIR By: Dave65
Date: May 8, 2025, 4:25 am
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First, stop contacting the debt company they have no powers and
will try to get you to divulge information.
If you have nothing from Alliance, then send a subject access
request to them asking for all the information etc they have on
you.
Make sure you give them your latest address to correspond with
you.
Enclose a copy of the letter from the debt company and a utility
bill showing your name and address but edit financial details.
Do not say anytime who drove the vehicle.
#Post#: 70505--------------------------------------------------
Re: Debt Recovery group in contact but no PCN received
DIR By: b789
Date: May 8, 2025, 5:27 am
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Stop trying to communicate with a useless debt recovery agent.
Powerless debt collectors rely on the low-hanging fruit on the
gullible tree to pay up out of ignorance and fear.
Never ever communicate with a debt collector. Ignore them.
My advice is not to send a SAR. However, because you never
updated your V5C when you moved, the unregulated private parking
company, was given your old address by the DVLA. Updating your
drivers licence does not update your V5C address. Do that now,
online.
However, as this company cannot go back to the DVLA for another
Keepers data request, they now hold an incorrect address for
you. You must send the DPO of the parking company (not the
useless debt recovery firm) a Data Rectification Notice (DRN)
and instruct them to update their records with your current
address for service and erase your old address. The highlighted
words are there for a reason, so use them.
Also, stop giving these ex-clamper scummy firms a status they do
not and could never have, of some kind of authority by calling
these charges “fines”. By doing so, you are informing them that
you have no clue about this and are “ripe for the picking”. A
private company cannot issue a “fine”, only a speculative
invoice for an alleged breach of contract by the driver.
Ignore any debt recovery letters, send the DRN and come back
if/when you receive a Letter of Claim (LoC).
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