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       #Post#: 69262--------------------------------------------------
       Paid for parking for another car: and got PCN
   DIR By: Faust
       Date: April 29, 2025, 1:28 pm
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       Hi again,
       Today I have got a PCN, was a bit surprised as I have paid for
       parking, however when I have checked the app, seems I have paid
       for parking but for my an other car.
       What you'd recommend to do? Send them an email explain the
       situation or making an appeal ?
       #Post#: 69265--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: jfollows
       Date: April 29, 2025, 1:33 pm
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       Look up “keying error” which is a reduced amount that you’ll get
       invoiced for to cover their administrations costs. As an appeal,
       yes.
       Post up what you’ve received, as requested in the forum, if you
       want more analysis! See
  HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
       There may be other reasons why the invoices you’ve received are
       invalid and unenforceable but we need to see them first …..
       #Post#: 69273--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: Faust
       Date: April 29, 2025, 2:32 pm
       ---------------------------------------------------------
       --- Quote from: jfollows link ---
       >
       > Look up “keying error” which is a reduced amount that you’ll
       get invoiced for to cover their administrations costs. As an
       appeal, yes.
       >
       > Post up what you’ve received, as requested in the forum, if
       you want more analysis! See
  HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
       >
       > There may be other reasons why the invoices you’ve received
       are invalid and unenforceable but we need to see them first …..
       >
       --- End Quote ---
       Thanks for your reply.
       I have attached all details from today here.
  HTML https://drive.google.com/drive/folders/1_iuuKKL6RebBMZ35zC07bNie9OJWIKAp?usp=share_link
       Let me know please if the link is ok.
       #Post#: 69274--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: jfollows
       Date: April 29, 2025, 2:36 pm
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       South Tyneside Council, so not private land?
       #Post#: 69275--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: DWMB2
       Date: April 29, 2025, 2:36 pm
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       This is a council ticket, not a parking charge from a private
       company. I have moved this to the council forum.
       #Post#: 69295--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: fraser.mitchell
       Date: April 29, 2025, 4:11 pm
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       You have been served a Penalty Charge Notice by the council who
       are enforcing parking contraventions using the civil law, under
       an Act of Parliament called the Traffic Management Act 2004. The
       process of enforcement is defined in that law and its associated
       regulations.
       The key feature of the process is that the owner of the vehicle
       has full responsibility in law for appealing or paying PCNs, the
       person driving the car is irrelevant. Of course most times the
       owner is the driver.
       It would be best if you submitted an informal representation to
       the council explaining the circumstances and ask them to cancel
       the PCN as they have lost no revenue at all. You can prove
       payment. Do not be confrontational as the reason for the PCN is
       your error.
       Post up a draft of your reps here for review before submitting,
       then after submission, post up their response when you get it.
       Don't be shocked if they refuse your reps. Most councils reject
       all informal reps, because they know that if they do, the
       appellants just cough-up the money, to get the discount and not
       being "au fait" with the process an the legislation.
       #Post#: 69297--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: Faust
       Date: April 29, 2025, 4:16 pm
       ---------------------------------------------------------
       --- Quote from: Incandescent link ---
       >
       > You have been served a Penalty Charge Notice by the council
       who are enforcing parking contraventions using the civil law,
       under an Act of Parliament called the Traffic Management Act
       2004. The process of enforcement is defined in that law and its
       associated regulations.
       >
       > The key feature of the process is that the owner of the
       vehicle has full responsibility in law for appealing or paying
       PCNs, the person driving the car is irrelevant. Of course most
       times the owner is the driver.
       >
       > It would be best if you submitted an informal representation
       to the council explaining the circumstances and ask them to
       cancel the PCN as they have lost no revenue at all. You can
       prove payment. Do not be confrontational as the reason for the
       PCN is your error.
       >
       > Post up a draft of your reps here for review before
       submitting, then after submission, post up their response when
       you get it. Don't be shocked if they refuse your reps. Most
       councils reject all informal reps, because they know that if
       they do, the appellants just cough-up the money, to get the
       discount and not being "au fait" with the process an the
       legislation.
       >
       --- End Quote ---
       Thanks a lot. I will have to formulate an email explaining them
       the situation. If they would refuse, is there anything I can do?
       #Post#: 69300--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: fraser.mitchell
       Date: April 29, 2025, 4:28 pm
       ---------------------------------------------------------
       --- Quote ---
       > Thanks a lot. I will have to formulate an email explaining
       them the situation. If they would refuse, is there anything I
       can do?
       --- End Quote ---
       Unfortunately not a lot, I'm afraid, unless they cock-up their
       management of the enforcement process. Such mismanagement can
       win appeals on its own regardless of the contravention being
       proven.
       It is normal practice to re-offer the discount when refusing
       informal representations provided they receive these within the
       discount period. so you'll lose nothing by submitting them.
       #Post#: 69302--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: Faust
       Date: April 29, 2025, 4:57 pm
       ---------------------------------------------------------
       That’s what I will reply. Any good ?
       Good evening,
       Today one of your colleagues have issued a parking fine on the
       car registration number: NA11KFU .
       Due of app issue, the payment for the parking went to an other
       car I own: ND59NPG.
       I would like to ask kindly for the PCN to be cancelled, since
       the parking have been paid.
       Please find the evidence of payment attached to this emai.
       #Post#: 69303--------------------------------------------------
       Re: Paid for parking for another car: and got PCN
   DIR By: stamfordman
       Date: April 29, 2025, 5:06 pm
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       No, you need to be more polite. Some councils will cancel for a
       first time honest mistake like this as it's a common error.
       South Tyneside's policy though is not promising but they will
       cancel if you didn't display a valid ticket. Trouble is the
       contravention you have is for not having a valid ticket.
  HTML https://publications.southtyneside.gov.uk/policies/parking-enforcement-charter-2024/#:~:text=South%20Tyneside%20Council%20operate%2018,to%20Saturday%2C%208am%20to%206pm.
       So you need to say:
       I am challenging the PCN as I did pay for parking but made a
       mistake by selecting the wrong vehicle on the PayByPhone app. I
       selected xxxxxx, which was parked at xxxxxx at the time, instead
       of the car I was driving.
       As this was an honest error I hope you will cancel the PCN on
       this occasion, and I will ensure I double check my parking
       sessions on the PayByPhone app in future. I'm sure you've seen
       people make this mistake before!
       I enclose evidence of payment made for the wrong VRM and look
       forward to your positive reply.
       
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