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#Post#: 69262--------------------------------------------------
Paid for parking for another car: and got PCN
DIR By: Faust
Date: April 29, 2025, 1:28 pm
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Hi again,
Today I have got a PCN, was a bit surprised as I have paid for
parking, however when I have checked the app, seems I have paid
for parking but for my an other car.
What you'd recommend to do? Send them an email explain the
situation or making an appeal ?
#Post#: 69265--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: jfollows
Date: April 29, 2025, 1:33 pm
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Look up “keying error” which is a reduced amount that you’ll get
invoiced for to cover their administrations costs. As an appeal,
yes.
Post up what you’ve received, as requested in the forum, if you
want more analysis! See
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
There may be other reasons why the invoices you’ve received are
invalid and unenforceable but we need to see them first …..
#Post#: 69273--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: Faust
Date: April 29, 2025, 2:32 pm
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--- Quote from: jfollows link ---
>
> Look up “keying error” which is a reduced amount that you’ll
get invoiced for to cover their administrations costs. As an
appeal, yes.
>
> Post up what you’ve received, as requested in the forum, if
you want more analysis! See
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
>
> There may be other reasons why the invoices you’ve received
are invalid and unenforceable but we need to see them first …..
>
--- End Quote ---
Thanks for your reply.
I have attached all details from today here.
HTML https://drive.google.com/drive/folders/1_iuuKKL6RebBMZ35zC07bNie9OJWIKAp?usp=share_link
Let me know please if the link is ok.
#Post#: 69274--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: jfollows
Date: April 29, 2025, 2:36 pm
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South Tyneside Council, so not private land?
#Post#: 69275--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: DWMB2
Date: April 29, 2025, 2:36 pm
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This is a council ticket, not a parking charge from a private
company. I have moved this to the council forum.
#Post#: 69295--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: fraser.mitchell
Date: April 29, 2025, 4:11 pm
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You have been served a Penalty Charge Notice by the council who
are enforcing parking contraventions using the civil law, under
an Act of Parliament called the Traffic Management Act 2004. The
process of enforcement is defined in that law and its associated
regulations.
The key feature of the process is that the owner of the vehicle
has full responsibility in law for appealing or paying PCNs, the
person driving the car is irrelevant. Of course most times the
owner is the driver.
It would be best if you submitted an informal representation to
the council explaining the circumstances and ask them to cancel
the PCN as they have lost no revenue at all. You can prove
payment. Do not be confrontational as the reason for the PCN is
your error.
Post up a draft of your reps here for review before submitting,
then after submission, post up their response when you get it.
Don't be shocked if they refuse your reps. Most councils reject
all informal reps, because they know that if they do, the
appellants just cough-up the money, to get the discount and not
being "au fait" with the process an the legislation.
#Post#: 69297--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: Faust
Date: April 29, 2025, 4:16 pm
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--- Quote from: Incandescent link ---
>
> You have been served a Penalty Charge Notice by the council
who are enforcing parking contraventions using the civil law,
under an Act of Parliament called the Traffic Management Act
2004. The process of enforcement is defined in that law and its
associated regulations.
>
> The key feature of the process is that the owner of the
vehicle has full responsibility in law for appealing or paying
PCNs, the person driving the car is irrelevant. Of course most
times the owner is the driver.
>
> It would be best if you submitted an informal representation
to the council explaining the circumstances and ask them to
cancel the PCN as they have lost no revenue at all. You can
prove payment. Do not be confrontational as the reason for the
PCN is your error.
>
> Post up a draft of your reps here for review before
submitting, then after submission, post up their response when
you get it. Don't be shocked if they refuse your reps. Most
councils reject all informal reps, because they know that if
they do, the appellants just cough-up the money, to get the
discount and not being "au fait" with the process an the
legislation.
>
--- End Quote ---
Thanks a lot. I will have to formulate an email explaining them
the situation. If they would refuse, is there anything I can do?
#Post#: 69300--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: fraser.mitchell
Date: April 29, 2025, 4:28 pm
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--- Quote ---
> Thanks a lot. I will have to formulate an email explaining
them the situation. If they would refuse, is there anything I
can do?
--- End Quote ---
Unfortunately not a lot, I'm afraid, unless they cock-up their
management of the enforcement process. Such mismanagement can
win appeals on its own regardless of the contravention being
proven.
It is normal practice to re-offer the discount when refusing
informal representations provided they receive these within the
discount period. so you'll lose nothing by submitting them.
#Post#: 69302--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: Faust
Date: April 29, 2025, 4:57 pm
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That’s what I will reply. Any good ?
Good evening,
Today one of your colleagues have issued a parking fine on the
car registration number: NA11KFU .
Due of app issue, the payment for the parking went to an other
car I own: ND59NPG.
I would like to ask kindly for the PCN to be cancelled, since
the parking have been paid.
Please find the evidence of payment attached to this emai.
#Post#: 69303--------------------------------------------------
Re: Paid for parking for another car: and got PCN
DIR By: stamfordman
Date: April 29, 2025, 5:06 pm
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No, you need to be more polite. Some councils will cancel for a
first time honest mistake like this as it's a common error.
South Tyneside's policy though is not promising but they will
cancel if you didn't display a valid ticket. Trouble is the
contravention you have is for not having a valid ticket.
HTML https://publications.southtyneside.gov.uk/policies/parking-enforcement-charter-2024/#:~:text=South%20Tyneside%20Council%20operate%2018,to%20Saturday%2C%208am%20to%206pm.
So you need to say:
I am challenging the PCN as I did pay for parking but made a
mistake by selecting the wrong vehicle on the PayByPhone app. I
selected xxxxxx, which was parked at xxxxxx at the time, instead
of the car I was driving.
As this was an honest error I hope you will cancel the PCN on
this occasion, and I will ensure I double check my parking
sessions on the PayByPhone app in future. I'm sure you've seen
people make this mistake before!
I enclose evidence of payment made for the wrong VRM and look
forward to your positive reply.
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