DIR Return Create A Forum - Home
---------------------------------------------------------
FreeTrafficLegalAdvice
HTML https://ftla.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Civil penalty charge notices (Councils, TFL and so ...
*****************************************************
#Post#: 68104--------------------------------------------------
RE: PCN contravention 12
DIR By: Nik
Date: April 22, 2025, 12:09 pm
---------------------------------------------------------
Hi, I parked my car and attempted to use the ringo app to pay
which I always do but it wasn’t working. As soon as it loaded I
added my full parking session (free 3 hour session due to the
time). However, by the time I reached my car about half an hour
after I managed to start the session I had already been given a
ticket. I don’t know how I can prove the app wasn’t working but
it just kept saying ‘loading’. They’d probably argue I could
have called but I always use the app, and it wasn’t possible for
me to call at the time. When they issued the ticket (and only
waited 1 minute) the charge would only have been maximum £3, so
how can they justify charging £160 or £80 if paid early?! Please
can you help and advise, thanks!
[attachment deleted by admin]
#Post#: 68123--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: stamfordman
Date: April 22, 2025, 2:19 pm
---------------------------------------------------------
The PCN time is 17:21 - what time is your RingGo session. Sounds
like the gap is too big though to get this cancelled.
Also, isn't only the first hour free there? There was over an
hour to go before 18:30.
Interestingly the PCN contravention has added 'without payment
of the parking charge' which is OK for a code 12 but Redbridge
has run into trouble with this when enforcing against people who
only wanted a free hour.
#Post#: 68147--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: fraser.mitchell
Date: April 22, 2025, 3:52 pm
---------------------------------------------------------
--- Quote ---
> the charge would only have been maximum £3, so how can they
justify charging £160 or £80 if paid early?!
>
--- End Quote ---
Those are penalties, and in London they are double the rest of
the UK, (don't ask why, ask your MP !). They are fixed and set
in accordance with regulations peculiar to London. In the rest
of the country, the government have powers to set them. In
London the government can object to the level of the penalties,
but never do so.
#Post#: 68336--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: Nik
Date: April 23, 2025, 12:19 pm
---------------------------------------------------------
Thanks! [member=2249]stamfordman[/member] I started a session on
the app at 17:38 so not that much longer. I ended up leaving
before 6 so can I argue that all I wanted was the free session
and send them proof of my app session? Under what grounds should
I appeal, and can I argue this based on other similar successful
appeals?
[attachment deleted by admin]
#Post#: 70115--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: Nik
Date: May 5, 2025, 4:27 pm
---------------------------------------------------------
Hi, I’m going to appeal against this within that 14 days as
there used to be machines available and since the app wasn’t
working as soon as it was I can prove I processed the parking
request and it was for a free period anyway. Any further tips?
[member=2249]stamfordman[/member]
[member=24]Hippocrates[/member] [member=12]Incandescent[/member]
Thanks in advance!
#Post#: 70162--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: stamfordman
Date: May 6, 2025, 4:52 am
---------------------------------------------------------
Why did you park there and do you have any evidence of being
there for less than an hour.
#Post#: 73925--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: Nik
Date: May 30, 2025, 7:24 am
---------------------------------------------------------
Hi [member=2249]stamfordman[/member]
[member=24]Hippocrates[/member] [member=12]Incandescent[/member]
No I don’t have any proof I was there for an hour. The ticket
was issued for 5.20-5.21pm and I started the session at 5.38pm.
I have proof of the session I ended up starting, and due to the
time it ended up starting, even if I selected one hour, as their
controlled hours finish at 6.30pm it was free till the next
morning. I have been away and just seen a letter received while
away rejecting my appeal and that I need to pay the reduced fee
by today unless I want to appeal further (but if refused the
fine goes up from £80-160), so please could you let me know this
afternoon if there is any good chance or not to get out of this.
It seems very unreasonable to purposely remove pay and displace
machines for which you previously just pressed one button to get
a free ticket, but now have to use the app or call ( I didn’t
call because it asks you for some PIN number for them which I
didn’t know and it’s not user friendly at all). Thanks in
advance!!!
Their reply:
HTML https://share.icloud.com/photos/0b2Ylik8KV62aIDqFizSBjb8w
#Post#: 73943--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: stamfordman
Date: May 30, 2025, 9:57 am
---------------------------------------------------------
We don't know what your challenge was.
If you had screen shots of the app not working that would have
helped and of course anything to show a stay of less than an
hour - not even a Maps timeline?
What was the purpose of you parking there?
If you go on they are likely to reoffer the discount again.
#Post#: 73963--------------------------------------------------
Re: RE: PCN contravention 12
DIR By: Nik
Date: May 30, 2025, 11:56 am
---------------------------------------------------------
Hi [member=2249]stamfordman[/member] ! Thanks…
My appeal was this:
HTML https://share.icloud.com/photos/036DYcmVhZliTAGbixq0rUaWw
This is the parking session:
HTML https://share.icloud.com/photos/0ecl06Zk0eZwe2X3G_Pjoe9SQ
An example of the app not working:
HTML https://share.icloud.com/photos/0f7R0eI7JurtFd_1zPNnqBWFQ
Just keeps saying loading sessions!
I went to some shops, but no time proof.
Let me know what you think. If you saw Redbridge have been
caught out before and high chance of success of getting out of
this on grounds of parking during free session for less than one
hour I’ll appeal, but from what their reflection says that’s not
good enough so maybe best to pay. If I lose independent appeal
won’t I have to pay higher amount?
Thanks again!
#Post#: 90034--------------------------------------------------
Re: PCN contravention 12 to reply 17/9
DIR By: Nik
Date: September 15, 2025, 10:04 am
---------------------------------------------------------
Hi - I chased Redbridge Council on Friday as I hadn’t heard
back. They then emailed me on Saturday with a copy of the
rejection of my appeal they claim they sent me but I never
received:
HTML https://1drv.ms/b/c/fa9c75b80bd57d0a/ESIZgDJuR09IhEnT-wQ4KhgBeDZ3vpd_7PT5PzSw-hvLdw
They said they couldn’t reissue the letter that normally gives
14 days to pay the reduced amount or 28 days to appeal further.
Instead, they’ve told me I have only 5 days to reply by email.
How is that fair and reasonable?
In my original appeal, I included a letter from the shop I
visited confirming I was inside for only a short time and well
under the one-hour free period:
HTML https://1drv.ms/i/c/fa9c75b80bd57d0a/ERwRtk-6ZrpBmt7wvN8nzKUB8htWtJgrgwcqm9RYKkVfNg
Redbridge council previously accepted their website wasn’t
working properly when I tried to submit my appeal, so it seems
unreasonable not to accept my appeal. Is it worth just paying
the lower amount if still possible or do I have a good case to
appeal?
Thanks!!!
*****************************************************
Page 1 of 2
DIR Next Page