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   DIR Return to: Civil penalty charge notices (Councils, TFL and so ...
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       #Post#: 67917--------------------------------------------------
       Islington council PCN Grosvenor Avenue N5
   DIR By: freshouttahecks
       Date: April 21, 2025, 10:26 am
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       HI,
       I received a PCN whilst working for a customer on Grosvenor
       avenue in Islington. The customer had paid for my parking via
       the RingGo app and has sent me the receipt. The parking code is
       62020 on the Ring Go receipt.
       I appealed it and sent the receipt for the parking, the parking
       code 62020 the customer had used comes back as Grosvenor Avenue
       - Zone Q when you put that into Ring Go
       They have declined my appeal and said that only applies to
       certain bays on the street. I have never had a problem using
       RingGo to park and used it while I lived in Walthamstow to cover
       guests parking for the CPZ. But I guess that was for a whole
       zone rather than one bay number.
       I’ve swallowed a few and paid them but I feel like this is
       utterly ridiculous as the parking code comes back as Zone Q of
       which the customer has covered and the PCN says I was parked in
       Zone Q without a ticket.
       I have until the 28th to pay the lower amount, is there any room
       for appeal?
       What do you guys need me to attach (if anything) as I have the
       original ticket, the appeal response & the parking receipt.
       Regards
       #Post#: 67919--------------------------------------------------
       Re: Islington council PCN 
   DIR By: catnip
       Date: April 21, 2025, 10:30 am
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       We'll need to see all of the documents that you have.
       #Post#: 67923--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: freshouttahecks
       Date: April 21, 2025, 10:36 am
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       Hopefully this works?
  HTML https://imgur.com/a/rGHiBVP
       #Post#: 67927--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: stamfordman
       Date: April 21, 2025, 11:13 am
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       Islington has form on initially being unreasonable about these
       situations but can back down when pressed.
       Your customer bought a pay session for a shared use
       pay/residents bay further along the road instead of buying a
       visitor's permit that would have been valid in the bay you were
       in.
       But given £13 has been forked out for parking for 1 hour -
       probably a lot more than if it had been a visitor permit - not
       to cancel this I'd say is contrary to government fairness
       guidance for an honest mistake that did not disadvantage the
       council.
       The problem is that the tribunal can't apply mitigation so to go
       on with this you'd be aiming to get Islington to cancel at
       formal stage.
       #Post#: 67932--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: freshouttahecks
       Date: April 21, 2025, 11:40 am
       ---------------------------------------------------------
       Thanks for your considered reply. I am mindful to fight this and
       just pay the full amount if the tribunal make me. I think the
       risk vs reward is worth it. So just to be clear, I should make a
       full account of what happened to the council once they send out
       the next stage?
       #Post#: 67937--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: stamfordman
       Date: April 21, 2025, 12:05 pm
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       Who is the registered keeper of the van.
       The case below has similarities but was stronger - but a key
       here is to involve your customer with a witness statement on
       what they thought they had bought you as RingGo can be
       confusing.
       --------
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/islington-code-12-parked-without-valid-permit-clephane-road(zone-t)/
       #Post#: 67956--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: freshouttahecks
       Date: April 21, 2025, 1:09 pm
       ---------------------------------------------------------
       Thanks very much. Customer has stated he is happy to help with
       anything so will have a word.
       I’m the registered keeper of the van
       #Post#: 67974--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: fraser.mitchell
       Date: April 21, 2025, 6:00 pm
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       Can you, please,  also post a GSV view of the location telling
       us exactly where you parked
       #Post#: 68003--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: stamfordman
       Date: April 22, 2025, 4:28 am
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       The bay the OP was in:
  HTML https://www.google.com/maps/@51.5487462,-0.095327,3a,75y,114.94h,67.47t/data=!3m7!1e1!3m5!1sxyYf90EocY_GXiBOS9-ZKA!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D22.53234943773579%26panoid%3DxyYf90EocY_GXiBOS9-ZKA%26yaw%3D114.93908132413532!7i16384!8i8192?entry=ttu&g_ep=EgoyMDI1MDQxNi4xIKXMDSoJLDEwMjExNjM5SAFQAw%3D%3D
       The shared use bay with the location number is on the same side
       back down the road (I don't know why Maps says this bit is
       Spring Gardens - it's still Grosvenor Avenue):
  HTML https://www.google.com/maps/@51.5490371,-0.0938533,3a,75y,209.34h,77.49t/data=!3m7!1e1!3m5!1sg64CALk60hwZAAjVwBh_ag!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D12.510164144129732%26panoid%3Dg64CALk60hwZAAjVwBh_ag%26yaw%3D209.3413458746533!7i16384!8i8192?entry=ttu&g_ep=EgoyMDI1MDQxNi4xIKXMDSoJLDEwMjExNjM5SAFQAw%3D%3D
       #Post#: 68028--------------------------------------------------
       Re: Islington council PCN Grosvenor Avenue N5
   DIR By: fraser.mitchell
       Date: April 22, 2025, 6:17 am
       ---------------------------------------------------------
       Essentially the case is around the fact that the resident the OP
       was visiting paid for parking in a bay where pay-by-phone was
       available, but should have paid for a visitor permit for the bay
       he was in which was residents only..
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