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#Post#: 67495--------------------------------------------------
ANPR365, Final Demand, no previous letters, Preston
DIR By: Mark421
Date: April 17, 2025, 3:44 am
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Good Morning
Earlier this week I had a final demand which I cannot appeal due
to the time frame from a company called ANPR 365 for a parking
violation last November. They are stating all letters had been
ignored and I now owe them £170. I did indeed park where they
said which was on a row of shops in Preston. The parking there
has been the same for years, and I was parked in front of the
bakery while I went next door to the chemist(all the buildings
are owned by the same person).
The company has no contact details and do not respond to their
email address, and if you visit the office address it is an
empty office. The owner of the shop (who I have talked to) said
they told the parking company they have no issues with customers
for any of the shops using any of the spaces and not to issue
tickets to those people. After approx 10 months they started
blanket issuing tickets to everybody. The shop owner said the
complaints are in the hundreds and even the local councilor has
been chasing this company. They have also stopped using the
parking company months ago due to them blanket issuing tickets
to everybody including the shop owner.
My car is a company car and my companies fleet department are on
the ball when sending out tickets but they have not had any
previous letters either, what are the next steps, do I wait for
a court date or send a written recorded letter to the company.
Thanks, Mark
#Post#: 67500--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: b789
Date: April 17, 2025, 4:13 am
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You will have to show us the Parking Charge Notice (PCN). If it
was a postal Notice to Keeper (NtK), who us both sides of the
notice. If any appeal was made, was the driver identified? If
so, show us exactly what wording was used.
READ THIS FIRST - Private Parking Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
#Post#: 67501--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: Dave65
Date: April 17, 2025, 4:21 am
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Be careful when contacting these people, no indication as to who
drove the vehicle. No contact by telephone.
As stated more info needed.
#Post#: 67549--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: Mark421
Date: April 17, 2025, 9:24 am
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Apologies, I have attached the pdf, I'm not sure how to post it
as an image.
[attachment deleted by admin]
#Post#: 67560--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: b789
Date: April 17, 2025, 10:58 am
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The final demand is useless for any reference. We need to see
the original Notice to Keeper (NtK) to make sure that it is
fully compliant with the law and the PPSCoP.
As you are not the named Keeper, you cannot respond to anything.
If your company is the Registered Keeper, then only they can
respond unless they give you a letter of authority to respond on
their behalf. If the vehicle is leased by your company then they
cannot respond unless the lease company transferred liability to
the Hirer and a Notice to Hirer (NtH) was issued in their name.
So, is anything in your name? If not, there is nothing you can
do. Find out whether the vehicle is leased or owned and
registered by your company. Once we have established who is
what, we can move forwards.
Registered Keeper is either your employer or the company they
lease the vehicle from. If the vehicle is leased, then your
employer is the Hirer.
#Post#: 67581--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: Mark421
Date: April 17, 2025, 12:58 pm
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Thank you for the response, The original notice to keeper has
not been sent out. The attached letter is the only
correspondence we have had from the parking company. The car is
leased from LEX by my company. Any parking fines or speeding
tickets generally make it to the driver quite quickly from our
fleet department, they also were puzzled by no previous letters
either.
Thanks, Mark
#Post#: 67587--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: b789
Date: April 17, 2025, 1:18 pm
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To whom is that final demand addressed? Unless LEX have
transferred liability to your company as the Hirer, there is
nothing that can be done.
You are the day to day keeper but cannot do anything without a
letter of authority from the Hirer, assuming that the liability
was transferred from the Keeper to the Hirer under PoFA.
What is certainly likely is that if LEX did make the transfer of
liability to the Hirer correctly, you can bet that ANPR365 did
not issue the Notice to Hirer (NtH) correctly to be able to hold
the Hirer liable.
Without clarifying all this, there it is going to go FUBAR.
#Post#: 67590--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: Mark421
Date: April 17, 2025, 1:47 pm
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The final demand is addressed to my company which I assume LEX
has sent to the parking company.
#Post#: 67595--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: b789
Date: April 17, 2025, 2:26 pm
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In which case, it would appear that LEX discharged their
liability as the Keeper to your company as the Hirer.
If you are able to ask your fleet department to make a formal
complaint to ANPR365, then you should do so. If you are
authorised to do so, then the following should be sent to
ANPR365. It should be sent as a pdf attachment to an email
addressed to info@anpr365.co.uk and also CC'd to the email
address it is sent from:
--- Quote ---
> [Your Name]
> [Your Position, if applicable]
> On behalf of: [Employer Name]
> [Employer Address]
> [Email Address]
> [Telephone Number]
>
> [Date]
>
> To:
> Complaints Officer
> ANPR 365 Limited
> 3 Caxton Road
> Fulwood
> Preston PR2 9ZZ
>
> Sent as an attachment by email to: info@anpr365.co.uk
>
> Subject: Formal Complaint – Failure to Issue Notice to Hirer
in Accordance with BPA Code of Practice
>
> Vehicle Registration: [XXXX XXX] | Alleged Contravention Date:
[Date in November 2024]
>
> Dear Sir or Madam,
>
> I am authorised by [Employer Name], the Hirer of the above
vehicle, to handle correspondence relating to fleet matters. I
write in relation to a final demand letter issued by ANPR365,
addressed to my employer and alleging a parking contravention in
November 2024.
>
> This is the first and only correspondence that has been
received by the Hirer. No Notice to Hirer (NtH) was ever served
in accordance with the requirements of the Protection of
Freedoms Act 2012 (Schedule 4) and the British Parking
Association (BPA) Approved Operator Code of Practice.
>
> I must therefore raise a formal complaint and put you to
strict proof that a compliant NtH was ever issued and properly
served. Please provide the following:
>
> [indent]• A copy of the original Notice to Hirer.
> • Proof of posting, including the date it entered the postal
system.
> • Evidence that you received Keeper details from the DVLA and
that a valid transfer of liability to the Hirer was made under
PoFA 2012.
> • Confirmation that no further correspondence was sent prior
to the final demand.[/indent]
>
> The vehicle is leased from LEX Autolease, and their standard
procedure is to transfer liability in compliance with PoFA
Schedule 4. Our internal fleet department is robust in
forwarding relevant notices, and their records confirm that no
prior correspondence has been received in this matter.
>
> This complaint is submitted under Section 11 of the BPA/IPC
Private Parking Single Code of Practice (PPSCoP). We expect this
matter to be investigated and responded to formally within 14
days. Should ANPR365 fail to respond appropriately, the matter
will be escalated to the BPA’s Compliance team for further
investigation and a formal complaint made to the DVLA.
>
> Please note that this complaint is submitted on behalf of the
Hirer only. There is no admission as to the identity of the
driver, nor is there any obligation to provide such information.
>
> Yours faithfully,
>
> [Your Full Name]
> For and on behalf of [Employer Name]
> [Email Address]
--- End Quote ---
If you cannot do so yourself, then get your fleet department to
do so and amend the letter accordingly.
#Post#: 67598--------------------------------------------------
Re: ANPR365, Final Demand, no previous letters, Preston
DIR By: Mark421
Date: April 17, 2025, 2:37 pm
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B789, Thank you very much for that reply, you are the first
person that has been any help with this matter.
I will get that sent off and keep you updated.
Thanks again and very much appreciated, Mark
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