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#Post#: 67246--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: Ahead4life
Date: April 15, 2025, 11:20 am
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I am doing this now, exactly as you have so kindly laid out for
me and I will keep you informed. Thank you so much.
#Post#: 67255--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: H C Andersen
Date: April 15, 2025, 12:45 pm
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Did you post the NTK?
Anyway, from your narrative posted on 12 April:
I went to visit the neighbour yesterday [11 April 2025] as they
have had an unexpected short stay in hospital, and was passed
the post that had been accumulated over the last 2 weeks since
seeing them, none of which should be important as all necessary
bodies have been notified of the new address.
There was a PCN from Parking Eye, issue date of 4th April for an
event on 1st April which had been sent to the old address.
So, issue date 4 April. Deemed given 8th.
Parking charge event, 1 April.
Therefore IMO it has been given within PoFA timescales and the
keeper's got until 6 May to submit any 'appeal'.
#Post#: 67260--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: Ahead4life
Date: April 15, 2025, 1:06 pm
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Hi, yes, I have sent the Appeal in the exact wording above and
thank you that note above, that helps to know.
#Post#: 69804--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: Ahead4life
Date: May 3, 2025, 1:20 am
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Hi again - I have had the response from Parking Eye to the
appeal and wanted to share it asap as I would be very grateful
for help with next steps and how to respond please. I had this
sent to my email, with the letter below attached as a PDF and
another email with an attached PDF referring to the Privacy
Request I put in, as you recommended, and confirming that it had
been passed to the Privacy team.
This is the letter responding to the Appeal:
Parkingeye Ltd, PO Box 117, Blyth, NE24 9EJ
02 May 2025
Reference: Parking Charge Notice - 588456/770105
Dear Sir / Madam,
Thank you for your correspondence in relation to the Parking
Charge incurred on 01 April
2025 at 00:29, at McDonald's Crossbush Service Station,
Littlehampton car park.
We are writing to advise you that your recent appeal has been
referred for further
information.
You have stated that you were not the driver of the vehicle at
the date and time of the
breach of the terms and conditions of the car park, but you have
not indicated who was.
You have already been notified that under section 9(2)(b) of
schedule 4 of the Protection
of Freedoms Act 2012 that the driver of the motor vehicle is
required to pay this parking
charge in full. As we do not know the driver’s name or current
postal address, if you were
not the driver at the time, you should tell us the full name and
the current postal
address of the driver.
You are warned that if, after 29 days from the Date of Issue,
the parking charge has not
been paid in full and we do not know both the name and current
address of the driver, we
have the right to recover any unpaid part of the parking charge
from you, the registered
keeper. This warning is given to you under paragraph 9(2)(f) of
schedule 4 of the
Protection of Freedoms Act 2012 and is subject to our complying
with the applicable
conditions under schedule 4 of that Act.
Please note, if you have made or wish to make an appeal on
behalf of the driver, and you
do not provide the full name and current postal address of the
driver, Parkingeye will be
obliged to deal with the representations made in your name.
Parkingeye have placed this charge on hold for 28 days to enable
you to provide the
evidence requested. If this information is not provided within
28 days, the appeal may well
be rejected and a POPLA code provided.
Parkingeye Limited, 40 Eaton Avenue Buckshaw Village, Chorley,
PR7 7NA, Registered in England, Registration No. 5134454
Alternatively, payment can be made by telephoning our offices on
0330 555 4444 or by
visiting www.parkingeye.co.uk or by posting a cheque or postal
order to ParkingEye Ltd,
PO Box 117, Blyth, NE24 9EJ.
Yours faithfully,
Parkingeye Team
Thank you in advance for your guidance on exactly how to word
the response.
#Post#: 69806--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: jfollows
Date: May 3, 2025, 2:01 am
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That’s the (hard to read as formatted) standard fishing letter
from Parking Eye which they use to try and get you to name the
driver. Ignore, and your appeal will be rejected but you will
get a POPLA code.
Completely normal. They generally reject appeals even if they’re
valid because plenty of people then pay up.
#Post#: 69807--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: Ahead4life
Date: May 3, 2025, 2:08 am
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Thank you. So I do nothing at this point apart from wait for the
POPLA code to come from them? I want to be absolutely clear on
what steps I take and appreciate guidance so I do not make any
missteps.
#Post#: 69822--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: jfollows
Date: May 3, 2025, 3:44 am
---------------------------------------------------------
Yes, do nothing now.
#Post#: 69831--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: b789
Date: May 3, 2025, 5:05 am
---------------------------------------------------------
As stated above, you do not need to name the driver. You're
under no legal obligation to do so.
ParkingEye’s letter even concedes this when they say:
[indent]“ParkingEye will be obliged to deal with the
representations made in your name.”[/indent]
That’s precisely what you want: for them to consider the appeal
as one from the Keeper, with the driver remaining unidentified.
If you want to respond now rather than wait 28 days for the
rejection and POPLA code, you can send this:
--- Quote ---
> Subject: Re: PCN 588456/770105 – Response to Request for
Driver Details
>
> Dear ParkingEye,
>
> Thank you for your response dated 2 May 2025.
>
> As already stated, I am the Registered Keeper of the vehicle
and I have not identified the driver. I am under no obligation
to do so. You are therefore required to consider my
representations on that basis.
>
> You have stated that this notice complies with paragraph
9(2)(f) of Schedule 4 of the Protection of Freedoms Act 2012.
However, your Notice to Keeper fails to comply with paragraph
9(2)(e)(i) of the same Schedule because it does not contain the
required statutory invitation to the Keeper to pay.
Additionally, the notice was not properly “given” within the
required period under paragraph 9(4) due to the misdirection to
an outdated address. These defects mean that you cannot rely on
Schedule 4 to transfer liability from the driver to the Keeper.
>
> If you do not cancel the charge, I expect to receive a POPLA
code without delay so that this matter can be referred for
independent adjudication.
>
> Yours,
>
> [Your Name]
> On behalf of the Registered Keeper
--- End Quote ---
You can also choose to do nothing and wait for their formal
rejection with the POPLA code, which they’ve said will follow
after 28 days.
#Post#: 69917--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: Ahead4life
Date: May 4, 2025, 2:42 am
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Thank you Karma. I will be guided by you on what's best if
that's okay. Happy to wait for the POPLA or send the above.
Whatever you think, in this case, is the most appropriate.
#Post#: 70132--------------------------------------------------
Re: Parking Eye PCN sent to old address even though DVLA had
updated address and driver has new licence - can it be igno
DIR By: Ahead4life
Date: May 6, 2025, 1:38 am
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Karma - I note you will be away for 3-4 weeks from tomorrow and
wanted to ask, if it was at all possible, if you could advise me
on what to write to POPLA when I get the code through from
Parking Eye, as it is likely to come through in your absence?
I have not responded to the email from them as yet. If you think
it is better to simply let them send the POPLA code and ignore
their email, I shall do that. If it might be better to send them
your suggested response, I can get that over to them today.
I am keen to do this 'by the book' and not give them any wriggle
room.
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