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#Post#: 65666--------------------------------------------------
NSGL - Ticketed while at event
DIR By: Owlish
Date: April 4, 2025, 9:46 am
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Hello all - I had some brilliant help on the PePiPoo forums a
few years back, and now that has gone, I'm hoping that I can
find help here.
I've just received the attached from NSGL regarding an alleged
parking contravention at the University of Gloucestershire. The
driver was attending an event with a child, the event was being
run by a local development company called 'Golden Valley'
alongside the University of Gloucestershire. I don't have a
ticket to show for this event as it was fully booked, however, I
have texts on messenger from somebody at the development company
telling me they'd put my name on the door and we could attend.
On arrival at the event the driver specifically asked the
receptionist about parking and whether they were okay to park in
the car park. The lady advised the driver that the "system was
turned off" and it was fine to park.
I realise this is a slightly unusual situation, and so (with
substantial help from ChatGPT) I have drafted the following.
Please could you guys cast your expert eyes over it in light of
the information above, and let me know if this is okay or if I
should make any changes. Thank you very much in advance for your
help with this, it will be much appreciated!
(My apologies, but I don't have any images showing the signage
in the car park as we live quite a long way away from there.)
Dear NSGL Parking,
I am writing as the registered keeper of vehicle XXXXXXXX in
relation to the above Parking Charge Notice.
The driver of the vehicle was attending an event at
Gloucestershire College, arranged by Golden Valley, on the
evening of 25th March 2025. Upon arrival, the driver
specifically enquired at reception about parking arrangements
and was informed by the receptionist that the parking system was
not in operation and that parking was permitted for the event.
The driver acted in good faith based on this assurance by a
representative of the landholder.
As such, there was no intention to breach any parking terms, and
indeed, no contract can be formed when permission to park was
explicitly granted by site staff.
I request that this charge be cancelled immediately on the basis
of:
– Lack of clear and enforceable contract
– Reasonable reliance on direct instruction from an authorised
representative
– Failure to meet keeper liability under POFA 2012
Please consider this a formal appeal. Kindly confirm
cancellation or provide a POPLA code for escalation.
Yours faithfully,
[attachment deleted by admin]
#Post#: 65669--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: b789
Date: April 4, 2025, 10:06 am
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Before we advise anything, show us both sides of the Notice to
Keeper received. You can redact your personal info and the PCN
number but you just leave all dates and times visible.
Have you approached the University to request that they tell
their agent to cancel the PCN? That should be your Plan A.
READ THIS FIRST - Private Parking Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
#Post#: 65671--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: disgruntchelt
Date: April 4, 2025, 10:32 am
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Which campus were you at? I probably can get pictures of the
signs if you need them
#Post#: 65677--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: Owlish
Date: April 4, 2025, 12:33 pm
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[member=26]b789[/member] Thank you so much for your reply. The
front page of the Charge Notice was on my OP, and the second
page is now attached to this one. I've not complained to the
university yet - if you think that is the best port of call, I
can do that, but it'd be hard to do so without identifying
myself, if that'd be an issue later.....?
@ disgruntchelt Thanks loads re the offer on signage - I'll
keep that in mind, it's v kind of you!
[attachment deleted by admin]
#Post#: 65678--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: G6PRK
Date: April 4, 2025, 12:46 pm
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--- Quote from: Owlish link ---
>
> [member=26]b789[/member] Thank you so much for your reply.
The front page of the Charge Notice was on my OP, and the second
page is now attached to this one. I've not complained to the
university yet - if you think that is the best port of call, I
can do that, but it'd be hard to do so without identifying
myself, if that'd be an issue later.....?
>
> @ disgruntchelt Thanks loads re the offer on signage - I'll
keep that in mind, it's v kind of you!
>
--- End Quote ---
Complaining to the landowner is always the best course of
action. Especially in a case where representatives of the
landowner specifically told you it was okay to park.
You can identify yourself as the keeper of a vehicle being
pursued for a parking charge without creating any issues down
the line.
#Post#: 65710--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: b789
Date: April 5, 2025, 1:53 am
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Of course you can complain to the university. You are
complaining as the Keeper of the vehicle. All you need to do is
refer to the driver in the third party. No "I did this or that",
only "the driver did this or that".
As the Keeper you are under no legal obligation to identify the
driver. The driver and the Keeper are two separate legal
entities. Whilst you can one or the other or both, the
unregulated private parking company cannot infer that just
because you are the Keeper, therefore you must also be the
driver. There is plenty of recent persuasive legal precedent to
counter any argument to he contrary.
#Post#: 65972--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: Owlish
Date: April 7, 2025, 9:54 am
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Thank you both - I've written to the University and will let you
know the outcome!
#Post#: 68641--------------------------------------------------
Re: NSGL - Ticketed while at event
DIR By: Owlish
Date: April 25, 2025, 10:15 am
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I ended up contacting the people at Golden Valley who offered to
sort it for me. I've had a letter from NSGL today confirming it
was a mistake and apologising! Thanks everyone for taking the
time to help me with this - I really appreciate the guidance!
:)
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