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#Post#: 81531--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: gingernut
Date: July 18, 2025, 2:51 am
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[member=636]jfollows[/member] thank you so much for all that.
One quick question - for F3 you state "1" however the person I
was doing the removal for is willing to to come as a witness.
Is there any real benefit to this? Should I bother putting 2
down?
#Post#: 81533--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: jfollows
Date: July 18, 2025, 3:15 am
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--- Quote from: gingernut link ---
>
> [member=636]jfollows[/member] thank you so much for all that.
One quick question - for F3 you state "1" however the person I
was doing the removal for is willing to to come as a witness.
Is there any real benefit to this? Should I bother putting 2
down?
>
--- End Quote ---
Why not, indeed, it will do no harm.
#Post#: 81642--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: gingernut
Date: July 19, 2025, 1:05 am
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Ok, I've finally with much anxiety sent off the digital
questionnaire with a day to spare. I immediately got two
automated emails back, one from CNBC confirming they received
it, the other from ParkingEye saying "Your message to
info@parkingeye.co.uk couldn't be delivered.
info@parkingeye.co.uk only accepts messages from people in its
organization or on its allowed senders list, and your email
address isn't on the list."
I assume ParkingEye need to be kept in the loop however they
have deliberately made themselves incredibly difficult to
contact. Is this my problem? Or can I just leave it at that?
Thanks again.
#Post#: 81643--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: jfollows
Date: July 19, 2025, 1:17 am
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In your place, I would post the N180 to Parking Eye with the
email rejection message printed and stapled to the front of it.
#Post#: 81655--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: b789
Date: July 19, 2025, 4:23 am
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Don't bother posting. Use their online complaints form here:
HTML https://www.parkingeye.co.uk/motorist/complaints/form/
You can upload a file with the complaint. Just complain that
their advertised email address, info@parkingeye.co.uk has not
rejected the email but sent an auto reply that is designed to
obfuscate and make it difficult to provide necessary legal
documents electronically.
They will have received your copy of the N180 bt do so again
using the link above as a belt and braces guarantee that the
document has been served.
#Post#: 91418--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: gingernut
Date: September 25, 2025, 5:37 am
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Thank you all so much again for the advice. I thought I was out
of the woods when I received a letter saying ParkingEye had not
submitted their form, and they had seven days to do so or the
claim would be struck out.
Sadly it looks like they did get it in and I have received an
email:
"Your telephone mediation appointment
Appointment date: 17/10/2025
Appointment time slot: 09:30 to 12:30
Your confidential
telephone mediation appointment has been
booked for the above date and time slot. This means that the
mediator will call you between the times shown. Your appointment
will last for around one hour from the point at which the
mediator calls.
The mediator will call both parties separately – you will not
talk directly to the other side. They will try to help you both
come to an agreement before the case goes to court.
Where your mediation appointment is mandatory, If you do not
attend the appointment, the judge will take this into
consideration at any court hearing and may issue a penalty. This
could include the judge automatically ruling in the other
party’s favour or ordering you to pay for some or all the other
party’s costs."
There is more in the email but I assume you guys know the score.
Any advice on what to do gratefully received.
#Post#: 91458--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: b789
Date: September 25, 2025, 8:00 am
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For the mediation call, the only requirement is for you "attend"
the call. It is not part of the judicial process and no judge is
involved.
This is what I advise you to say when you receive the call from
the mediator:
“Before I set out my position, please confirm from the
claimant’s side:
[indent]• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.[/indent]
Please relay that back to me before we continue.”
After the mediator calls back...
If identified and authority confirmed:
[indent]“Thank you. I’m content to proceed on that basis. My
settlement offer is £0, or I invite the claimant to discontinue
with no order as to costs.”[/indent]
If no/unclear authority:
[indent]“Please record that the claimant’s attendee has not
confirmed settlement authority. My position remains that
liability is denied and my offer is £0, subject to prompt
approval by an authorised solicitor if they choose to
discontinue.”[/indent]
All you need to know is the name and the position of the person
acting for the claimant and report that back to us. It will be
over within minutes. Complete waste of time otherwise.
#Post#: 94451--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: gingernut
Date: October 17, 2025, 3:48 am
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My mediation appointment started 20 minutes ago, and I have not
received a call yet. I am extremely anxious I have somehow
messed this up.
The email says "You must make sure you have provided us with, or
confirmed, the name and number of the person who will be
conducting the mediation appointment."
I haven't done anything in response to the email. I said on the
forms I was willing to do a mediation appointment and filled in
my name and number countless times.
"Be ready to receive a call from the mediator from the beginning
of your time slot. The mediator will call the telephone number
you provided in your application."
Again, I provided my phone number numerous times.
Can anyone tell me if I have messed this up? Or could I receive
the call any time between 9:30 and 12:30, the entire slot?
#Post#: 94452--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: jfollows
Date: October 17, 2025, 4:02 am
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Your post:
--- Quote ---
> This means that the mediator will call you between the times
shown.
--- End Quote ---
It will last minutes, not hours.
#Post#: 94458--------------------------------------------------
Re: Going to court: ParkingEye - Parking without authorisation -
threads merged
DIR By: gingernut
Date: October 17, 2025, 4:21 am
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It seems in my minor panic I didn't notice that very important
word "between." Thanks for pointing that out.
I suddenly realised I haven't actually taken any action since
the email, I've just been waiting for the phone call, and
re-reading the email it comes off rather ambiguous as to whether
I actually needed to do anything.
I will assume I've done everything right and wait for the call.
If it turns out I had to send a formal email declaring I would
be the one to take the call, or something, and I get penalised
for not doing so, there are many confusing/ambiguous quotes in
the email. Not that I particularly fancy a fight with them as
well as ParkingEye.
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