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       #Post#: 67756--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: elderberrytree
       Date: April 19, 2025, 12:04 pm
       ---------------------------------------------------------
       Hello,
       I hope you had a nice break.
       A couple of developments, which I should have updated you on
       earlier but
       1. I was wondering if they mays send a response by post and they
       only replied to my email.
       2. My children have been very unwell and this is my pathetic
       excuse.
       3. I didn’t want to trouble you while away - though I’m still
       late!
       Attached is the response from them rejecting the letter I sent
       which you kindly drafted.
       The driver also received a claim form from DCB Legal on 10 April
       25 - do I also upload this? The driver will need to respond by
       24 April - so this Thursday.
       Any and all help would be greatly appreciated. I’m very happy to
       say thank you in wine!
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       #Post#: 67758--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: elderberrytree
       Date: April 19, 2025, 12:11 pm
       ---------------------------------------------------------
       I’ve uploaded the claim form documents sent to the driver below
       - if that’s of any help. Thank you very much!
  HTML https://i.postimg.cc/XXTfFdX1/IMG-7716.jpg
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       #Post#: 67777--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: b789
       Date: April 19, 2025, 1:12 pm
       ---------------------------------------------------------
       We only need to see the N1SDT Claim Form. You can delete the
       other forms and dispose of the physical ones.
       The response from ECP is riddled with evasions, falsehoods, and
       a deliberate misreading of the Equality Act 2010. Their reply is
       not only factually incorrect but potentially discriminatory in
       law.
       False Claim About the Equality Act
       ECP says:
       [indent]“Under the Equality Act 2010, public authorities are
       required to comply with the public sector equality duty, whereas
       private entities are not.”[/indent]
       This is legally false and misleading. Section 29(1)–(7) of the
       Equality Act 2010 does apply to private companies, including
       parking firms.
       The duty to make reasonable adjustments is not limited to public
       bodies. The public sector equality duty (s.149) is separate from
       the individual duties owed to disabled service users under
       s.20–21.
       Mischaracterising the Role of the Blue Badge
       ECP parrots standard nonsense about Blue Badges not applying in
       private car parks. That misses the point entirely.
       You are not claiming a badge exemption. You are invoking a
       disability-related inability to comply with the contract at all,
       due to a flare-up of a chronic medical condition. The driver’s
       disability directly prevented timely compliance, and that is
       what triggers the Equality Act duty — not the presence or
       absence of a badge.
       Refusal to Engage Post-Debt Referral
       [indent]“Once the debt is transferred to a collection agency,
       any further correspondence must be directed to them…”[/indent]
       This is plainly mendacious.
       ECP remains the data controller and principal.
       The obligation to consider a request for a reasonable adjustment
       cannot be delegated to a third party. BPA rules (PPSCoP §11.2)
       make clear that a complaint must still be addressed.
       Misstatement of Appeal Deadline
       ECP again insists the appeal was late based on the NtK issue
       date, not the date of presumed service. Under PoFA Schedule 4
       para. 9(5), a 28-day deadline begins after the notice is given —
       that is, two working days after posting, not from the issue date
       itself.
       So, you respond to ECP with the following:
       --- Quote ---
       > Subject: Escalated Complaint – Equality Act Discrimination and
       Misrepresentation
       >
       > PCN Reference: 88887437223
       >
       > Dear Euro Car Parks,
       >
       > Thank you for your response dated 4 April 2025. I must raise
       serious concerns regarding the content of your reply, which
       contains multiple factual and legal inaccuracies.
       >
       > Firstly, your claim that the Equality Act 2010 does not apply
       to private companies is entirely incorrect. Sections 29(1) to
       (7) of the Act apply to all service providers, including private
       parking operators. You have a legal duty to avoid discrimination
       and to make reasonable adjustments for disabled individuals.
       >
       > Secondly, your comments about the Blue Badge are irrelevant to
       the basis of my representation. I did not claim special parking
       privileges based on the badge. I explained that I am disabled
       and that the overstay occurred because I was physically unable
       to return to my vehicle on time due to a medical issue related
       to my disability. The Blue Badge was simply provided as evidence
       of my status as a disabled person.
       >
       > Thirdly, your refusal to deal with my representation on the
       grounds that the matter has been passed to a debt recovery agent
       is both procedurally and legally flawed. You remain responsible
       as the data controller and principal. The duty to consider a
       complaint about disability discrimination is not something you
       can outsource.
       >
       > Fourthly, your repeated assertion that my appeal was out of
       time is inaccurate. The Protection of Freedoms Act 2012 states
       that the 28-day period begins after the notice is “given,” which
       is defined as two working days after posting, not the issue date
       printed on the letter.
       >
       > Since your response, I have received and been served with a
       County Court claim form issued on 10 April 2025. Therefore, this
       matter has now entered litigation. You are formally advised that
       this correspondence, including your reply dated 4 April and my
       response here, will be relied upon as evidence in support of the
       defence, and if necessary, in support of any counterclaim or
       application for costs under CPR 27.14(2)(g) due to your
       unreasonable behaviour.
       >
       > Your failure to acknowledge or apply your statutory duties
       under the Equality Act 2010, your refusal to consider a
       disability-related representation, and your repeated
       misstatements of legal obligations will be fully raised in
       court.
       >
       > Yours sincerely,
       >
       > [Name]
       > [Address]
       --- End Quote ---
       Now, regarding the Claim form...
       With an issue date of 10th April, you have until 4pm on Tuesday
       29th April to submit your defence. If you submit an
       Acknowledgement of Service (AoS) before then, you would then
       have until 4pm on Tuesday 13th May to submit your defence.
       If you want to submit an AoS then follow the instructions in
       this linked PDF:
  HTML https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0
       Otherwise, here is the defence and link to the draft order that
       goes with it. You only need to edit your name and the claim
       number. You sign the defence by typing your full name for the
       signature and date it. There is nothing to edit in the draft
       order.
       When you're ready you combine both documents as a single PDF
       attachment and send as an attachment in an email to
       claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim
       number must be in the email subject field and in the body of the
       email just put: "Please find attached the defence and draft
       order in the matter of Euro Car Parks Ltd v [your full name]
       Claim no.: [claim number]."
       --- Quote ---
       > [center]IN THE COUNTY COURT[/center]
       > [right]Claim No: [Claim Number][/right]
       >
       > [center]BETWEEN:
       >
       > Euro Car Parks Ltd
       > Claimant
       >
       > - and -
       >
       > [Defendant's Full Name]
       > 
Defendant
       >
       >
       ---------------------------------------------------------
       >
       > DEFENCE[/center]
       >
       > 1. The Defendant denies the claim in its entirety. The
       Defendant asserts that there is no liability to the Claimant and
       that no debt is owed. The claim is without merit and does not
       adequately disclose any comprehensible cause of action.
       >
       > 2. There is a lack of precise detail in the Particulars of
       Claim (PoC) in respect of the factual and legal allegations made
       against the Defendant such that the PoC do not comply with CPR
       16.4.
       >
       > 3. The Defendant is unable to plead properly to the PoC
       because:
       >
       > [indent](a) The contract referred to is not detailed or
       attached to the PoC in accordance with CPR PD 16(7.5);
       >
       > (b) The PoC do not state the exact wording of the clause (or
       clauses) of the terms and conditions of the contract (or
       contracts) which is/are relied on;
       >
       > (c) The PoC do not adequately set out the reason (or reasons)
       why the claimant asserts the defendant has breached the contract
       (or contracts)
       >
       > (d) The PoC do not state with sufficient particularity
       exactly where the breach occurred, the exact time when the
       breach occurred and how long it is alleged that the vehicle was
       parked before the parking charge was allegedly incurred;
       >
       > (e) The PoC do not state precisely how the sum claimed is
       calculated, including the basis for any statutory interest,
       damages, or other charges;
       >
       > (f) The PoC do not state what proportion of the claim is the
       parking charge and what proportion is damages;
       >
       > (g) The PoC do not provide clarity on whether the Defendant is
       sued as the driver or the keeper of the vehicle, as the claimant
       cannot plead alternative causes of action without
       specificity.[/indent]
       >
       > 4. The Defendant attaches to this defence a copy of a draft
       order approved by a district judge at another court. The court
       struck out the claim of its own initiative after determining
       that the Particulars of Claim failed to comply with CPR 16.4.
       The judge noted that the claimant had failed to:
       >
       > [indent](i) Set out the exact wording of the clause (or
       clauses) of the terms and conditions relied upon;
       >
       > (ii) Adequately explain the reasons why the defendant was
       allegedly in breach of contract;
       >
       > (iii) Provide separate, detailed Particulars of Claim as
       permitted under CPR PD 7C.5.2(2).
       >
       > (iv) The court further observed that, given the modest sum
       claimed, requiring further case management steps would be
       disproportionate and contrary to the overriding objective.
       Accordingly, the judge struck out the claim outright rather than
       permitting an amendment.[/indent]
       >
       > 5. The Defendant submits that the same reasoning applies in
       this case and invites the court to adopt a similar approach by
       striking out the claim for the Claimant’s failure to comply with
       CPR 16.4.
       >
       > Statement of truth
       >
       > I believe that the facts stated in this Defence are true. I
       understand that proceedings for contempt of court may be brought
       against anyone who makes, or causes to be made, a false
       statement in a document verified by a statement of truth without
       an honest belief in its truth.
       >
       > Signed:
       >
       >
       > Date:
       --- End Quote ---
       Draft Order for the defence
  HTML https://www.dropbox.com/scl/fi/tcewefk7daozuje25chkl/Strikeout-order-v2.pdf?rlkey=wxnymo8mwcma2jj8xihjm7pdx&st=nbtf0cn6&dl=0
       #Post#: 67858--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: elderberrytree
       Date: April 20, 2025, 3:42 pm
       ---------------------------------------------------------
       Thank you so much for your assistance with this and for also
       clarifying the deadlines - which I got wrong.
       I will send the response you drafted to ECP - it’s rather
       appalling just how much they will flout the law, especially with
       regards to disabled drivers, but I shouldn’t be surprised.
       With regards to the claim form. Is there any benefit of
       submitting an AoS or do people simply do it because it gives
       them more time
       to build a defence? (Time which I don’t need because you have
       kindly drafted the defence)
       Thank you again for all your assistance and hard work - it’s
       hugely appreciated
       Will delete/bin the documents you mentioned also.
       #Post#: 67863--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: DWMB2
       Date: April 20, 2025, 4:25 pm
       ---------------------------------------------------------
       There's neither an advantage nor disadvantage to filing an AoS
       before submitting the defence, unless you specifically need more
       time for one reason or another.
       #Post#: 67870--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: H C Andersen
       Date: April 21, 2025, 2:51 am
       ---------------------------------------------------------
       The LoC particulars are flawed because there is NO power 'in the
       alternative' to hold the keeper liable because the creditor was
       made aware of 'the name and current address for service for the
       driver' prior to commencing legal proceedings.
       PoFA has nothing to do with their claim.
       OP, the issue of addresses is a non-issue from what I can see
       because they obtained the RK's details as required in the first
       instance and then used the address of the driver once you had
       identified yourself as such. At that time, you had updated DVLA.
       This is coincidental. They used your address as driver which, of
       course, was your new RK address.
       Which IMO is just as well because your defence relies upon the
       situation of the driver
       IMO, this is a straightforward case of a claim in respect of an
       acknowledged breach. As I read this you're now engaged in
       extra-procedural correspondence in an effort to get the claimant
       to withdraw their claim. You might succeed.
       But the legal process is for the court to decide.
       IMO, the proposed draft order does not accurately reflect your
       situation i.e. you have acknowledged being the driver and being
       fully aware of the parking terms.
       Some thoughts.
       #Post#: 71183--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: elderberrytree
       Date: May 13, 2025, 3:42 am
       ---------------------------------------------------------
       --- Quote from: H C Andersen link ---
       >
       > The LoC particulars are flawed because there is NO power 'in
       the alternative' to hold the keeper liable because the creditor
       was made aware of 'the name and current address for service for
       the driver' prior to commencing legal proceedings.
       >
       > PoFA has nothing to do with their claim.
       >
       > OP, the issue of addresses is a non-issue from what I can see
       because they obtained the RK's details as required in the first
       instance and then used the address of the driver once you had
       identified yourself as such. At that time, you had updated DVLA.
       This is coincidental. They used your address as driver which, of
       course, was your new RK address.
       >
       > Which IMO is just as well because your defence relies upon the
       situation of the driver
       >
       > IMO, this is a straightforward case of a claim in respect of
       an acknowledged breach. As I read this you're now engaged in
       extra-procedural correspondence in an effort to get the claimant
       to withdraw their claim. You might succeed.
       >
       > But the legal process is for the court to decide.
       >
       > IMO, the proposed draft order does not accurately reflect your
       situation i.e. you have acknowledged being the driver and being
       fully aware of the parking terms.
       >
       > Some thoughts.
       >
       --- End Quote ---
       Hello, sorry for such a tardy response. We submitted an AoS
       because we were short on time and today I thought I would simply
       copy and paste the defence above, but I’ve only just seen your
       comment here.
       Thank you for your thoughts - are you suggesting that the
       defence needs adjusting or is lacking because it doesn’t
       acknowledge my direct communication with ECP?
       For some reason I’m not getting notifications about replies.
       Many thanks
       Charlotte
       #Post#: 71186--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: DWMB2
       Date: May 13, 2025, 3:59 am
       ---------------------------------------------------------
       --- Quote from: H C Andersen link ---
       >
       > IMO, the proposed draft order does not accurately reflect your
       situation
       >
       --- End Quote ---
       The draft order accompanying the defence makes 3 key points:
       - That the PoC are not compliant with 16.4 of the CPR
       - That the claimant could have complied with 16.4 of the CPR but
       failed to do so
       - That the small value of the claim doesn't merit an order for
       further PoC to be submitted, using further court time/resource
       Which of these 3 points do you believe are not applicable to
       this case?
       elderberrytree - practically, the outcome is likely to be the
       same regardless of what defence you choose to submit. The one
       proposed by b789 nearly always works with DCB Legal cases,
       leading to the case being discontinued.
       --- Quote ---
       >
       > For some reason I’m not getting notifications about replies.
       --- End Quote ---
       If you scroll to the bottom of the thread, there should be a
       series of buttons at the bottom right, hit 'Notify'
  HTML https://i.imgur.com/kY10whz.png
       #Post#: 71189--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: elderberrytree
       Date: May 13, 2025, 4:04 am
       ---------------------------------------------------------
       --- Quote from: DWMB2 link ---
       >
       > [quote author=H C Andersen link=topic=5651.msg67870#msg67870
       date=1745221895]
       > IMO, the proposed draft order does not accurately reflect your
       situation
       >
       --- End Quote ---
       The draft order accompanying the defence makes 3 key points:
       - That the PoC are not compliant with 16.4 of the CPR
       - That the claimant could have complied with 16.4 of the CPR but
       failed to do so
       - That the small value of the claim doesn't merit an order for
       further PoC to be submitted, using further court time/resource
       Which of these 3 points do you believe are not applicable to
       this case?
       elderberrytree - practically, the outcome is likely to be the
       same regardless of what defence you choose to submit. The one
       proposed by b789 nearly always works with DCB Legal cases,
       leading to the case being discontinued.
       --- Quote ---
       >
       > For some reason I’m not getting notifications about replies.
       --- End Quote ---
       If you scroll to the bottom of the thread, there should be a
       series of buttons at the bottom right, hit 'Notify'
  HTML https://i.imgur.com/kY10whz.png
       [/quote]
       Many thanks for the clarification on this!
       Yes have the ‘notify me’ option on, but perhaps some technical
       issue at my end. Thank you again.
       #Post#: 71200--------------------------------------------------
       Re: DCB Legal letter after PCN sent to wrong address - Colliers
       Wood
   DIR By: DWMB2
       Date: May 13, 2025, 5:02 am
       ---------------------------------------------------------
       You may need to check your spam, some providers are prone to
       miscategorising this site's emails.
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