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#Post#: 63614--------------------------------------------------
APCOA Loughborough University
DIR By: bethlclap
Date: March 21, 2025, 9:26 am
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Good Afternoon,
As the registered keeper, I currently have in my possession 4
APCOA private parking fines for Loughborough University and I’m
sure to receive more. Payment was made for parking on every day,
and despite this and receipt shown the appeal, kept simple only
stating payment paid was rejected.
I’ve read through the advice about APCOA being benign and a non
threat, and I plan to ignore them however I just wanted to
enquire whether having multiple charges (4 in total) may lead to
them taking more action than a standard single and leading to a
CCJ.
Further to this, the APCOA connect website/app is in gross
breach of the GDPR and should be subject to investigation due to
the beyond necessary data it attempts to harvest in order to pay
for parking.
Thank you for any assistance.
#Post#: 63616--------------------------------------------------
Re: APCOA Loughborough University
DIR By: DWMB2
Date: March 21, 2025, 9:30 am
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Welcome to FTLA.
To help us provide the best advice, please read the following
thread carefully and provide as much of the information it asks
for as you are able to: READ THIS FIRST - Private Parking
Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>
If you're still within the appeal periods, we may be able to
make them go away.
#Post#: 63618--------------------------------------------------
Re: APCOA Loughborough University
DIR By: DWMB2
Date: March 21, 2025, 9:42 am
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--- Quote from: bethlclap link ---
>
> Further to this, the APCOA connect website/app is in gross
breach of the GDPR and should be subject to investigation due to
the beyond necessary data it attempts to harvest in order to pay
for parking.
>
--- End Quote ---
This would be a matter to take up with APCOA/the ICO, but out of
curiosity, what 'beyond necessary' personal data does it
collect?
#Post#: 63623--------------------------------------------------
Re: APCOA Loughborough University
DIR By: bethlclap
Date: March 21, 2025, 10:32 am
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It is three days to the appeal stage end for three of them. On
the last received one got a few weeks. I do plan to just ignore
them, appealed before and shown receipt of parking and they just
reject regardless.
The beyond necessary data it requires is address, credit
card/debit card details on account creation and phone number.
You then need to enter payment details again separately on
parking payment. It gives you the options of Apple Pay, debit
card etc. So why does account creation require a card number?
The users address also is not required data in this instance so
why is it forced as a condition of use? The app is an
inappropriate use of personal data.
I do apologise if my initial post was in breach of the rules or
formatted incorrectly, my main question is, do multiple parking
charges stack and lead to increased severity in outcomes (CCJ)
rather than empty threats?
#Post#: 63626--------------------------------------------------
Re: APCOA Loughborough University
DIR By: DWMB2
Date: March 21, 2025, 10:46 am
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--- Quote from: bethlclap link ---
>
> On the last received one just ignored it.
>
--- End Quote ---
If you show us, we can advise on an appeal that may get it
cancelled.
We've so far never seen APCOA take a case to court, but they do
have up to 6 years to raise a claim. I'd say the chances of them
suddenly starting to take court action are low, but we can't
offer a cast iron guarantee. If they ever did, there's a chance
they'd start with those who had the highest alleged amount
owing. If there's an opportunity to get 1 (and potentially any
upcoming) ones cancelled, then at the very least it reduces the
amount of outstanding charges you'll get pestered by debt
collectors for. It also shows you're not an easy target. But if
you wish to ignore them you can - I'd certainly ignore the ones
that have passed appeal deadline.
Re. GDPR, you can checkout as a guest with APCOA Connect, so
they'd likely argue that data provided if you sign up for an
optional account is processed based on consent. If making a card
payment online, an address is usually required, AIUI partly to
reduce the risk of fraud (to verify that the person making the
payment is actually the owner of the card and not a fraudster).
#Post#: 63711--------------------------------------------------
Re: APCOA Loughborough University
DIR By: b789
Date: March 22, 2025, 8:35 am
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You say you "appealed before". Have you made any contact with
APCOA and revealed the identity of the driver?
Are the Notices to Keeper (NtKs) you received PoFA compliant?
(Unlikely with APCOA but unless we can see them, we'll never
know for sure.)
APCOA will never litigate for a single outstanding PCN. However,
if there are more than one, they could be incentivised.
You say that payment was made and you have a receipt. What
method of payment did you use? Did you pay using an app? If so,
has the correct car park location number been entered? Is the
correct VRM being used? If using a pay & display terminal, have
you entered the correct VRM?
What EXACTLY is the alleged contravention shown on the NTK?
You need to provide much more relevant information if you want
to receive advice on how to come out on top in this situation.
#Post#: 63943--------------------------------------------------
Re: APCOA Loughborough University
DIR By: bethlclap
Date: March 24, 2025, 8:34 am
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No, the appeal was for a charge done last year and rejected
despite payment shown. It was written as the registered keeper
with no indication of knowing the identity of the driver.
These 4 haven’t been appealed. The contravention was breaching
the terms of parking by not having a valid payment/permit, when
payment was made for all these days however that doesn’t seem to
matter with APCOA. Payment was made using the APCOA connect app
for card payment, using the correct vehicle registration. The
site operates ANPR on entry and exit, with only one
location/parking site number available for selection in the app.
If you could inform me of a response to get them cancelled it
would be appreciated, I do know the golden rule never to admit
to the identity of the driver.
#Post#: 63946--------------------------------------------------
Re: APCOA Loughborough University
DIR By: DWMB2
Date: March 24, 2025, 9:07 am
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--- Quote from: bethlclap link ---
>
> If you could inform me of a response to get them cancelled it
would be appreciated
>
--- End Quote ---
Once we see a copy of the notice we can advise you how to
respond.
#Post#: 63950--------------------------------------------------
Re: APCOA Loughborough University
DIR By: bethlclap
Date: March 24, 2025, 10:44 am
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Fantastic, is it suitable to reply with a photo of them to this
thread? Will send them when home.
#Post#: 63959--------------------------------------------------
Re: APCOA Loughborough University
DIR By: DWMB2
Date: March 24, 2025, 11:51 am
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Yes - redact personal info but leave dates and times visible.
Ideally use an external host like Imgur - there's a guide to
doing so here -READ THIS FIRST - Private Parking Charges Forum
guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>
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