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#Post#: 63189--------------------------------------------------
DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL CAR
DIR By: thierry24
Date: March 19, 2025, 5:08 am
---------------------------------------------------------
Hello,
I received the below debt recovery plus letter stating met
parking services issued a PCN on a rental vehicle to the driver
of the reg listed which is a hire vehicle. I am not the
registered keeper, the registered keeper is the rental company
and I was the hirer for a period.
They are demanding £170 for an overstay and threatening court
action as they have apparently contacted 8 times, though this
may or may not be the case. However, I have not live at the
property in which the letter has been addressed to for the last
18 months.
Please let me know what to do next, as I remember if my mind
serves me well receiving a letter from the redirected from the
rental company but it was at the £170 already a few months after
the alleged contravention.
Thanks in advance
[attachment deleted by admin]
#Post#: 63211--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: jfollows
Date: March 19, 2025, 7:33 am
---------------------------------------------------------
Did you receive a Notice to Hirer from Met Parking and did it
contain attachments such as your rental agreement?
I expect you didn’t, but what exactly did you get from Met
addressed to you (not forwarded from the rental company)?
Do you think that you probably missed this because it went to
your old address?
#Post#: 63216--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: H C Andersen
Date: March 19, 2025, 8:00 am
---------------------------------------------------------
OP, this is procedural at present.
This has nothing to do with you directly unless MET have
received notice from 'the rental company' that they may not be
held liable because the vehicle was subject to a hire agreement
and satisfied further conditions in order to relieve themselves
of liability and then complied with legislative procedure to
hold you liable instead.
Pl do not reveal who was driving but deal with the procedural
issues only.
So:
Is the vehicle hired or leased? In either case, the length of
the agreement?
The 'rental company' name;
To whom is the debt letter addressed?
What previous documents have you received from MET and from the
'rental company' - you have to differentiate between
correspondence addressed to you and that forwarded by the
addressee?
#Post#: 63221--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: thierry24
Date: March 19, 2025, 8:16 am
---------------------------------------------------------
--- Quote from: jfollows link ---
>
> Did you receive a Notice to Hirer from Met Parking and did it
contain attachments such as your rental agreement?
> I expect you didn’t, but what exactly did you get from Met
addressed to you (not forwarded from the rental company)?
>
> Do you think that you probably missed this because it went to
your old address?
>
--- End Quote ---
Hi,
I may have received a notice from Met parking at some point when
checking letters, but this was already at a higher value than
inital parking ticket prices (likely because the hiring company
took a long time to forward the information to the parking
company, but i'm sure this should have been sent at a reduced
rate as that was the first notification if i'm correct)
This didn't include any rental agreement.
I may have missed any subsequent communication as I do not
reside at the property
Sorry, it's hard to recall as it's been a long time since the
alleged contravention but vaguely trying to remember.
#Post#: 63224--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: thierry24
Date: March 19, 2025, 8:31 am
---------------------------------------------------------
--- Quote from: H C Andersen link ---
>
> OP, this is procedural at present.
>
> This has nothing to do with you directly unless MET have
received notice from 'the rental company' that they may not be
held liable because the vehicle was subject to a hire agreement
and satisfied further conditions in order to relieve themselves
of liability and then complied with legislative procedure to
hold you liable instead.
>
> Pl do not reveal who was driving but deal with the procedural
issues only.
>
> So:
> Is the vehicle hired or leased? In either case, the length of
the agreement?
> The 'rental company' name;
> To whom is the debt letter addressed?
> What previous documents have you received from MET and from
the 'rental company' - you have to differentiate between
correspondence addressed to you and that forwarded by the
addressee?
>
--- End Quote ---
The vehicle was hired, this was an interim agreement whilst the
original vehicle was in for repairs. Held said temporary car
maybe for 2 months or less as had A/C issues.
This current debt letter is addressed to myself, the hirer but
to my old address.
I received one letter from MET which was at a higher figure
around 3 months past the alleged contravention. I didn't receive
any communication related to this from the rental company.
#Post#: 63236--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: H C Andersen
Date: March 19, 2025, 9:46 am
---------------------------------------------------------
Who is the rental company?
Is the agreement a lease or hire agreement?
When did the rental/lease begin and end(if it has)?
What address is on your driver's licence i.e. the one to which
you suggest other notices and letters have been sent(A) or where
you reside(B)?
What correspondence whether emails or letters (not forwarded
letters addressed to the rental company but addressed to you)
have you had with the rental company on this issue?
#Post#: 63241--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: thierry24
Date: March 19, 2025, 10:05 am
---------------------------------------------------------
--- Quote from: H C Andersen link ---
>
> Who is the rental company?
> Is the agreement a lease or hire agreement?
> When did the rental/lease begin and end(if it has)?
> What address is on your driver's licence i.e. the one to which
you suggest other notices and letters have been sent(A) or where
you reside(B)?
> What correspondence whether emails or letters (not forwarded
letters addressed to the rental company but addressed to you)
have you had with the rental company on this issue?
>
--- End Quote ---
Hello,
It is a hire agreement (this was an interim car whilst another
car under hire was in for repairs)
The rental period began around 3rd August for a month or so
My driver's licence has my new address on it (Where I reside B)
I have had no emails or messages from the rental company on this
having checked.
#Post#: 63245--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: b789
Date: March 19, 2025, 10:17 am
---------------------------------------------------------
Do the following without delay...
Send a Data Rectification Notice (DRN) to the Data Protection
Officer (DPO) of Met Parking. You can find their email address
in their privacy statement on their website.
In the DRN, you inform them that you were the Hirer of the
vehicle in question (DO NOT mention who was driving) and you
instruct them to update their records with your current address
for service and to erase the old address. The highlighted words
are there for a reason, so use them.
Before this goes FUBAR, get that done.
Ignore everything from Debt Recovery Plus. They are powerless to
do anything except to try and make you pay up or do something
stupid out of ignorance and fear. Never, EVER, communicate with
a useless and powerless debt recovery/ debt collection company.
Ignore them!!!
Once MET have acknowledged your current address for service, you
can then deal with the PCN itself. No one but you, the Hirer of
the vehicle, knows who was the driver on the day. You, as the
Hirer, are under no legal obligation to identify the driver to
an unregulated private parking company. You only ever refer to
the driver in the third person. No "I did this or that". Only
"the driver did this or that".
Receiving a PCN in a leased or hired vehicle is a "Golden
Ticket" as long as the drivers identity is not blabbed by the
Hirer, inadvertently or otherwise. The reason is because only
the unknown (to the parking company) driver can be liable due to
their stupidity and inability to follow all the requirements of
PoFA to be able to transfer the liability from the unknown
driver to the known Hirer.
#Post#: 63377--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: thierry24
Date: March 20, 2025, 7:00 am
---------------------------------------------------------
--- Quote from: b789 link ---
>
> Do the following without delay...
>
> Send a Data Rectification Notice (DRN) to the Data Protection
Officer (DPO) of Met Parking. You can find their email address
in their privacy statement on their website.
>
> In the DRN, you inform them that you were the Hirer of the
vehicle in question (DO NOT mention who was driving) and you
instruct them to update their records with your current address
for service and to erase the old address. The highlighted words
are there for a reason, so use them.
>
> Before this goes FUBAR, get that done.
>
> Ignore everything from Debt Recovery Plus. They are powerless
to do anything except to try and make you pay up or do something
stupid out of ignorance and fear. Never, EVER, communicate with
a useless and powerless debt recovery/ debt collection company.
Ignore them!!!
>
> Once MET have acknowledged your current address for service,
you can then deal with the PCN itself. No one but you, the Hirer
of the vehicle, knows who was the driver on the day. You, as the
Hirer, are under no legal obligation to identify the driver to
an unregulated private parking company. You only ever refer to
the driver in the third person. No "I did this or that". Only
"the driver did this or that".
>
> Receiving a PCN in a leased or hired vehicle is a "Golden
Ticket" as long as the drivers identity is not blabbed by the
Hirer, inadvertently or otherwise. The reason is because only
the unknown (to the parking company) driver can be liable due to
their stupidity and inability to follow all the requirements of
PoFA to be able to transfer the liability from the unknown
driver to the known Hirer.
>
--- End Quote ---
Thank you, much appreciated for your guidance, will let you know
how goes!
#Post#: 63613--------------------------------------------------
Re: DEBT RECOVERY PLUS - OVERSTAY MCDONALDS COLINDALE - RENTAL
CAR
DIR By: thierry24
Date: March 21, 2025, 9:24 am
---------------------------------------------------------
--- Quote from: b789 link ---
>
> Do the following without delay...
>
> Send a Data Rectification Notice (DRN) to the Data Protection
Officer (DPO) of Met Parking. You can find their email address
in their privacy statement on their website.
>
> In the DRN, you inform them that you were the Hirer of the
vehicle in question (DO NOT mention who was driving) and you
instruct them to update their records with your current address
for service and to erase the old address. The highlighted words
are there for a reason, so use them.
>
> Before this goes FUBAR, get that done.
>
> Ignore everything from Debt Recovery Plus. They are powerless
to do anything except to try and make you pay up or do something
stupid out of ignorance and fear. Never, EVER, communicate with
a useless and powerless debt recovery/ debt collection company.
Ignore them!!!
>
> Once MET have acknowledged your current address for service,
you can then deal with the PCN itself. No one but you, the Hirer
of the vehicle, knows who was the driver on the day. You, as the
Hirer, are under no legal obligation to identify the driver to
an unregulated private parking company. You only ever refer to
the driver in the third person. No "I did this or that". Only
"the driver did this or that".
>
> Receiving a PCN in a leased or hired vehicle is a "Golden
Ticket" as long as the drivers identity is not blabbed by the
Hirer, inadvertently or otherwise. The reason is because only
the unknown (to the parking company) driver can be liable due to
their stupidity and inability to follow all the requirements of
PoFA to be able to transfer the liability from the unknown
driver to the known Hirer.
>
--- End Quote ---
Having sent the above to Met, they responded with the below:
Good afternoon,
Thank you for your correspondence regarding the above parking
charge. We note your comments however the above case is
currently with our debt resolution agents, Debt Recovery Plus,
all correspondence and questions must be addressed to them,
their contact details are below.
They can be contacted via the following methods:
Telephone: 020 8234 6775
Online: www.debtrecoveryplus.co.uk
By law we are required to inform you that Ombudsman Services
(www.ombudsman-services.org) provides an alternative dispute
resolution service that would be competent to deal with your
appeal. However, we have not chosen to participate in their
alternative dispute resolution service.
Further correspondence sent to us regarding this parking charge
may go unanswered.
Kind regards
Customer Services
MET Parking Services Ltd
PO Box 64168, London, WC1A 9BE
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