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       #Post#: 7315--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: ivanleo Date: October 12, 2023, 6:33 pm
       ---------------------------------------------------------
       There is a big difference between being inconvenienced, event to
       a very significant degree, and being injured. Being placed in a
       stressful situation would not, as far as I understand it,
       suffice to give rise to actionable damages.
       In any case I am very skeptical that any amount that could be
       claimed would warrant the cost of litigation.
       #Post#: 7321--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: guest46 Date: October 13, 2023, 1:58 am
       ---------------------------------------------------------
       As above -my question was in the context of effort-in vs low
       (likely) benefit-out.
       Given the circumstances were (debateably) not the fault of the
       museum, absent a claim against the lift manufacturer or
       maintainer, I don't see any worthwhile damages being
       forthcoming.
       #Post#: 7325--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: H C Andersen Date: October 13, 2023, 3:20 am
       ---------------------------------------------------------
       Finally they were out after the agony of more than an hour..
       'they' were out, not we were out.
       OP, were you there?
       Was the museum operated by a public body or private company?
       This would determine the type and extent of any complaints
       procedure (short of litigation) and whether access to an
       ombudsman is an option.
       #Post#: 7329--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: mickR Date: October 13, 2023, 3:39 am
       ---------------------------------------------------------
       I would suggest there should have been a specific procedure in
       place for the museum staff to action in the event of lift
       failure there must be coshh assessment. negligence on behalf of
       museum operators jumps to my mind.
       I'm also surprised that members seem to dismiss this event as an
       inconvenience as opposedto a traumatic experience. have any of
       these members been stuck in a lift?
       #Post#: 7332--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: Southpaw82 Date: October 13, 2023, 3:48 am
       ---------------------------------------------------------
       [quote author=mickR link=topic=557.msg7329#msg7329
       date=1697186353]
       I'm also surprised that members seem to dismiss this event as an
       inconvenience as opposedto a traumatic experience. have any of
       these members been stuck in a lift?
       [/quote]
       Traumatic enough to result in a recognised psychiatric illness?
       That’s the key point and without a report from a consultant
       psychiatrist saying so any claim is going nowhere.
       #Post#: 7335--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: H C Andersen Date: October 13, 2023, 3:57 am
       ---------------------------------------------------------
       Were you there or is your information secondhand?
       Who operates the museum?
       #Post#: 7417--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: mickR Date: October 14, 2023, 6:44 am
       ---------------------------------------------------------
       *
       #Post#: 7420--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: mickR Date: October 14, 2023, 7:25 am
       ---------------------------------------------------------
       [quote author=Southpaw82 link=topic=557.msg7332#msg7332
       date=1697186880]
       [quote author=mickR link=topic=557.msg7329#msg7329
       date=1697186353]
       I'm also surprised that members seem to dismiss this event as an
       inconvenience as opposedto a traumatic experience. have any of
       these members been stuck in a lift?
       [/quote]
       Traumatic enough to result in a recognised psychiatric illness?
       That’s the key point and without a report from a consultant
       psychiatrist saying so any claim is going nowhere.
       [/quote]
       that's interesting, and not something that was mentioned to me
       when discussing a possible claim.
       #Post#: 7425--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: Southpaw82 Date: October 14, 2023, 9:10 am
       ---------------------------------------------------------
       [quote author=mickR link=topic=557.msg7420#msg7420
       date=1697286357]
       [quote author=Southpaw82 link=topic=557.msg7332#msg7332
       date=1697186880]
       [quote author=mickR link=topic=557.msg7329#msg7329
       date=1697186353]
       I'm also surprised that members seem to dismiss this event as an
       inconvenience as opposedto a traumatic experience. have any of
       these members been stuck in a lift?
       [/quote]
       Traumatic enough to result in a recognised psychiatric illness?
       That’s the key point and without a report from a consultant
       psychiatrist saying so any claim is going nowhere.
       [/quote]
       that's interesting, and not something that was mentioned to me
       when discussing a possible claim.
       [/quote]
       It’s pretty basic stuff. Thankfully we’re not the US, where
       being mildly inconvenienced seems to result in millions of
       dollars in compensation.
       #Post#: 7428--------------------------------------------------
       Re: Family stuck in a faulty lift for over an hour
       By: mickR Date: October 14, 2023, 9:24 am
       ---------------------------------------------------------
       Hmm ok, I was told "medical assessment" which I assumed to be a
       doctor/consultant report but may have turned into a full
       psychiatric investigation.  :-\
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