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#Post#: 64020--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: G6PRK
Date: March 25, 2025, 4:51 am
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--- Quote from: Layrex9 link ---
>
> Thank you for that, I shall have a look. I am sorry - it is
because I am interested and curious as to how things work. I
don’t want to stray away from the parking topic.
>
> Thank you very much for that thread, I shall have a look. I am
so glad I found this website!
>
> Please can I just ask - why do the DVLA sell our data, when it
is so protected by various things such as GDPR, to private
companies without our permission? I am sure many people would be
concerned about this, and would like to know how this is
possible and legal.
>
> Best wishes!
>
--- End Quote ---
They don't sell data in the strictest of senses - they have a
process, KADOE 'Keeper at date of event' that allows operators
to access data in order to pursue legally issued parking
charges.
The problem is that they don't follow the rules (in order to
maximise profits) and the government are practicing wilful
ignorance to this issue (potentially in part due to the revenues
generated through the process).
I think most people would agree that private parking schemes can
be fair and effective, thus the KADOE process could be fair and
effective, but alas they rarely are.
GDPR doesn't offer blanket protection against sharing of
individuals' private data - it simply lays a framework of legal
reasons for doing so.
#Post#: 64022--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: March 25, 2025, 4:59 am
---------------------------------------------------------
Ah, thank you for helping me understand! Gosh it sounds all a
bit dubious! A minefield! There are cameras going up everywhere!
#Post#: 66086--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: April 8, 2025, 7:20 am
---------------------------------------------------------
Hello everyone,
I have not heard from 3-1-5 after sending the email on
24/03/2025, however Parkingeye have uploaded information to
POPLA.
It shows the following:
"Case History
18/12/2024 Date of event
System check/manual check identified breach of terms and
conditions, prior to DVLA request
24/12/2024 DVLA response received - Success
24/12/2024 Parking Charge Letter Issued - Letter1 - Ltr01-260
02/01/2025 Parking Charge Letter Issued - Letter2 - Ltr02-259
07/01/2025 Letter Issued - Website Appeal Response
07/01/2025 Website Appeal received for this case and is queued
for processing.
10/01/2025 Letter Issued - GDPR Request - With Appeal
10/01/2025 Letter Issued - Disabled Blue Badge Evidence Request
(w/ Att)
01/02/2025 Letter Issued - Website Appeal Response
01/02/2025 Website Appeal received for this case and is queued
for processing.
14/02/2025 Letter Issued - Unsuccessful POPLA - Signage (w/ Att)
Rules and Conditions
We have included a signage plan showing that there are signs
situated next to the Blue Badge bays within the car park and
confirm the terms & conditions for these specific bays. These
signs confirm that the bays are to be used by Blue Badge Holders
only. Blue Badge holders must enter full, correct vehicle
registration using the Blue Badge button at the terminal in
reception, and present a copy of their Blue Badge, to obtain a
permit for the duration of stay.
The ANPR equipment is installed within the bollards at the front
of the bay and these cameras capture
photographs of the vehicle entering and exiting the individual
bay. The bays also have clear floor markings to show they are
for the use of Blue Badge Holders.
Authority
We can confirm that the above site is on private land, is not
council owned and that we have written authority to operate and
issue Parking Charge Notices at this site from the landowner (or
landowner’s agent).
It must also be noted that any person who makes a contract in
his own name without disclosing the existence of a principal, or
who, though disclosing the fact that he is acting as an agent on
behalf of a principal, renders himself personally liable on the
contract, is entitled to enforce it against the other
contracting party. (Fairlie v Fenton (1870) LR 5 Exch 169). It
follows that a lawful contract between ourselves and the
motorist will be enforceable by us as a party to that contract.
Additional Information
Our records confirm that no vehicle registration details were
entered on the date of the event. Section 17.4 of the BPA code
of Practice references different types of keying errors that
could take place and instances of when a reasonable fee to cover
processing costs could be offered by the Operator. In this
instance, this section of the code is not applicable case as
there had been no attempt to input the vehicle registration into
the machine/terminal.
The appeal was rejected on the basis that the terms and
conditions as outlined on the signage were breached."
It then shows the photos of the car etc, the emails to and fro,
etc. It shows the original appeal, which I had no copy of. I
have attached this below.
Interestingly, they have not provided POPLA with the letter of
complaint I sent to Parkingeye, it has been omitted. This was
included and then TWO parking charge notices - the original
(which I never received) and the reminder, which I did. And
this:
"Whitelist Lookup – XX XXX
Whitelist Name Plate Description Start Date/Time End Date/Time
Input Date/Time Duration
No results
The above system extract displays all permits, payments for
parking, and terminal entries relating to the vehicle on the
date of the parking event.
Please note, if no results are displayed, this confirms that no
permit, payment, or terminal entries were recorded."
On the POPLA website, when I was submitting my appeal, I could
not upload my disabled badges - my server wouldn’t allow it
(technical problems) however, I told POPLA this and asked them
if I could have an email address so that I could send a copy of
the badges. They didn't get back to me on that matter. 3-1-5
definitely had an email copy of the disabled badges.
I received this from POPLA on Friday and I have 7 days to
respond, but I have been away and I was unable to, immediately.
I am not sure what to do. I am going to try and copy the
original appeal.
Best Wishes
[attachment deleted by admin]
#Post#: 66107--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: b789
Date: April 8, 2025, 8:39 am
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Please host the redacted operator evidence on DropBox or Google
Drive.
#Post#: 66180--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: April 8, 2025, 3:10 pm
---------------------------------------------------------
Dear b789,
This is the link to dropbox - it has taken me ages - I do hope
it works. I shall also put another link so you can see what they
left out! Best wishes,
HTML https://www.dropbox.com/scl/fi/dqmk1llxbxjv8m9tu972y/POPLA-SCAN-COMPLETE.pdf?rlkey=t509yd0j0wm90asq39tg7vfce&st=ovdy3gec&dl=0
#Post#: 66187--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: April 8, 2025, 4:04 pm
---------------------------------------------------------
This was the original letter of complaint I sent to Parkingeye
by post - they have omitted this from the evidence upload to
POPLA. It was sent registered delivery:
HTML https://www.dropbox.com/scl/fi/bdtapcda5033emjlhemps/REDACTED-Parkingeye-Letter-COMPLAINTS-CHORLEY-2.pdf?rlkey=1wr60u8uplnzil7blynj02yrs&st=52dh5nwg&dl=0
#Post#: 66190--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: April 8, 2025, 4:09 pm
---------------------------------------------------------
This was their response (by email, not post) to my letter of
complaint:
HTML https://www.dropbox.com/scl/fi/j3onfxe5f0ls1rhpcypos/REDACTED-PARKINGEYE-RESPONSE-TO-COMPLAINT-LETTER.pdf?rlkey=9vl30l386gyleqv6u4ae48qbm&st=knefifzm&dl=0
#Post#: 66191--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Charitynjw
Date: April 8, 2025, 4:14 pm
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If I had a penny for every 'no first postal pcn' that I've seen,
I'd have a lot of pennies.
The consequences are that the keeper loses the right to appeal,
& the 'mug's discount' ship has long sailed....£100 is now
chased.
Of course, post does go missing, an unfortunate fact of life.
It does seem, however, that private parking companies are more
unlucky than most in this regard.
#Post#: 66193--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: April 8, 2025, 4:21 pm
---------------------------------------------------------
These were the two attachments they attached to the response to
the Letter of Complaint. It was the first time I had seen the
Parking Charge Notice, because all I had received up until that
point was the reminder:
HTML https://www.dropbox.com/scl/fi/xhspc96p9nz392g8kqyl8/REDACTED-ATTACHMENT-1.pdf?rlkey=92hemeee3sor2ytnpi3adeiy4&st=i7mb1t30&dl=0
And this one:
HTML https://www.dropbox.com/scl/fi/pi473xbwgkhz7vscszoxe/REDACTED-PARKINGEYE-ATTCHMENT-COMPLAINT-2.pdf?rlkey=ytfzsavqjtq7b5wvrp2qsykor&st=1e00ir9s&dl=0
I am sorry I have been struggling with the technology and
know-how in order to upload these, that is why I have uploaded
different ones (I don’t know what I am doing) but finding out
fast!
Best wishes and I hope it all works!
#Post#: 66195--------------------------------------------------
Re: NO ORIGINAL PARKINGEYE PCN RECEIVED, REMINDER ONLY, 15 DAYS
AFTER PARKING EVENT
DIR By: Layrex9
Date: April 8, 2025, 4:35 pm
---------------------------------------------------------
--- Quote from: Charitynjw link ---
>
> If I had a penny for every 'no first postal pcn' that I've
seen, I'd have a lot of pennies.
>
> The consequences are that the keeper loses the right to
appeal, & the 'mug's discount' ship has long sailed....£100 is
now chased.
>
> Of course, post does go missing, an unfortunate fact of life.
>
> It does seem, however, that private parking companies are more
unlucky than most in this regard.
>
--- End Quote ---
Dear Charitynjw,
Thank you for your response - I wonder if it happened because of
the timescale involved - they have said that the ticket was
issued on the 24th Dec - Christmas Eve. With post being
unusually busy over the Xmas period, even though my reminder was
dated 2nd January (which I thought was odd in itself - I thought
it was a bit too soon for a reminder to be issued early Jan when
the ticket had only been created on 24th Dec and the parking
event was on 18th Dec). That’s not long afterwards for a
reminder, I wouldn’t have thought? The reminder itself didn’t
actually arrive until January 6th!!
There was definitely no original PCN. I have seen other people
saying the same thing and I wonder if they are skipping the
first step of the process in order to, like you say, it forces
the registered keeper to lose the right to appeal - and I am
guessing loads of people just pay without questioning the scam
because of the hassle factor!
It has certainly opened my eyes - I don’t think I have ever had
one of these before - they’re very persistent!
Thank you for your help, Best Wishes :)
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