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       #Post#: 5245--------------------------------------------------
       Havering Council, code 83 parked without valid parking clock,
       Market Place Car Park Romford
   DIR By: Council_fight_back
       Date: September 16, 2023, 3:57 am
       ---------------------------------------------------------
       I created a post thread on Pepipoo
  HTML http://forums.pepipoo.com/index.php?showtopic=148882&st=0&#38;#<br
       />back in March on behalf of my mum she had not put the right
       time
       on the blue badge parking clock which she thought she had. It
       seems like a moment of absent-mindedness as she was in Romford
       trying to resolve an issue at the bank that was worrying her.
       The PCN Link
  HTML https://imgur.com/a/wd9NBjO
       Since then a challenge was made online in early March and a
       reference was given W33454058. Then a month or two later a
       Notice to owners was sent and a challenge was made which we have
       no reference for. I then made an enquiry as a decision on the
       challenge was never received by my mother. To date, there has
       been no correspondence in relation to the challenge and the
       enquiry but my Mother has now received a TE3 - Order for
       recovery of unpaid penalty charge. What is the best course of
       action in this situation? It has been hard to contact the
       council via phone and online and the enquiry I made has been
       ignored.
       #Post#: 5246--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: John U.K.
       Date: September 16, 2023, 4:08 am
       ---------------------------------------------------------
       Please post up both sides of the NtO and a copy of your response
       to it.
       #Post#: 5247--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: DancingDad
       Date: September 16, 2023, 4:42 am
       ---------------------------------------------------------
       Do not ignore the Order for Recovery or lose time trying to talk
       to council.
       If Mum hasn't received the NOR then fill in the form, ticking
       the appropriate box, Mum must sign it, email to TEC (details
       should be on it)
       Don't trying to argue the case on the form or add any
       information bar the basics above.
       Once TEC receive, they will cancel the OfR and Charge
       Certificate (which also seems to be MIA) and tell council.....
       authority will then refer to Adjudicators.... though likely to
       send a letter to Mum with a copy of the NOR and an invite to pay
       #Post#: 5334--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: ivanleo
       Date: September 17, 2023, 5:07 pm
       ---------------------------------------------------------
       Also she doesn't need to use the paper form, you can download
       form TE9 from here:
  HTML https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1094491/Parking_TE9.pdf
       Then she can fill it in, sign it (they will accept a typed
       signature), and email it to tec@justice.gov.uk with the PCN
       number in the subject line.
       You don't want to send anything in the post because in the event
       of postal issues, it can be very difficult and expensive to get
       things back on track.
       #Post#: 7345--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: Council_fight_back
       Date: October 13, 2023, 7:27 am
       ---------------------------------------------------------
       Update: after completing and filing the TE9 form and received a
       notification letter that the statutory declaration/witness
       statement was filed by the court. The letter then goes on to say
       that we should contact the local authority regarding the PCN. I
       have tried this in the past and they sent me an order for
       recovery and this point it seems the havering council doesn't
       want to speak to me. I have just tried to call the council up
       and I have tried various options to speak to a person on the
       automated system to no avail.
       Does the Parking department in Havering Council have a direct
       line to speak to a member of staff? or an email address? It
       seems from the witness statement response from the court the
       onus is on me to contact the council but I have no means by
       which I can speak to a member of staff apart from the online
       form which hasn't worked and I am not sure what to do from here.
       #Post#: 7346--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: DancingDad
       Date: October 13, 2023, 7:35 am
       ---------------------------------------------------------
       The onus is on the council to progress this, not you (Mum)
       Though the standard TEC letter implies otherwise.
       #Post#: 7349--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: Council_fight_back
       Date: October 13, 2023, 9:03 am
       ---------------------------------------------------------
       --- Quote from: DancingDad link ---
       >
       > The onus is on the council to progress this, not you (Mum)
       > Though the standard TEC letter implies otherwise.
       >
       --- End Quote ---
       When you say council to progress this does this mean they need
       to reach out to us? And the council cannot start court preceding
       again.
       #Post#: 7351--------------------------------------------------
       Re: Havering Council, code 83 parked without valid parking
       clock, Market Place Car Park Romford
   DIR By: Pastmybest
       Date: October 13, 2023, 11:16 am
       ---------------------------------------------------------
       --- Quote from: Council_fight_back link ---
       >
       > [quote author=DancingDad link=topic=542.msg7346#msg7346
       date=1697200550]
       > The onus is on the council to progress this, not you (Mum)
       > Though the standard TEC letter implies otherwise.
       >
       --- End Quote ---
       When you say council to progress this does this mean they need
       to reach out to us? And the council cannot start court preceding
       again.
       [/quote]
       Reach out to you is a funny way of putting it. The law says that
       when a SD is made for no notice of rejection they should refer
       the matter to the tribunal, but what is most likely to happen is
       that they will send you a copy of the NOR wait on that
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