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#Post#: 61081--------------------------------------------------
DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: CurlyGirlCymru
Date: March 7, 2025, 4:54 am
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Hello,
I received a debt collector letter from dcbl Direct Collections
Bailiffs Ltd for £170, which I ignored, as I noted this has been
advised on similar posts on this forum.
However, I have now received a 'Letter of Claim' from DCB Legal
Ltd (dated 18 Feb 2025 - link to copy below).
To provide some context - I parked in a Costa Coffee Car Park
while I stopped to purchase lunch and overstayed the 2 hour
parking allowance, according to dcbl Direct Collections Bailiffs
Ltd, by less than 10 minutes. The bailiff letter included
photos of my car showing the times I arrived and left.
The reason given for the fine is "Vehicle Remained in Private
Property In Breach Of The Prominently Displayed Terms and
Conditions."
I used to visit this Costa Coffee regularly in between meetings
and have never noticed the parking restrictions before. I
assumed I was OK to park there as I have always been a paying
customer when using the carpark.
I wrote to Costa Coffee when I received the bailiff letter but
they have not responded.
I have dated proof of a purchase from this visit to Costa Coffee
on a bank statement, and as it was for work, I'm sure I have a
receipt from my expenses claim.
I would be very grateful for advice on what to do next to avoid
paying the £170 fine.
Thanks
HTML https://imgur.com/a/DzbAaUJ
HTML [img]http://<blockquote class="imgur-embed-pub" lang="en"
data-id="a/DzbAaUJ" ><a
href="//imgur.com/a/DzbAaUJ">DCBLegal</a></blockquote><script
async src="//s.imgur.com/min/embed.js"
charset="utf-8"></script>[/img]
#Post#: 61082--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: jfollows
Date: March 7, 2025, 4:56 am
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Original notice to keeper before all this? Do you have it? Can
you post it? DCBL is acting on behalf of whoever issued this.
#Post#: 61084--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: CurlyGirlCymru
Date: March 7, 2025, 5:03 am
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Thanks for replying.
The original notice to keeper is here:
HTML https://imgur.com/a/TlCaKgy
This was the first letter that I received. I also saw on an
earlier post advice that you should ignore letters from DCBL
Debt Collections Bailiffs Ltd but not from DCBLegal.
On the back it has timestamped images of my car arriving and
leaving the car park, showing and under 10 minutes 'overstay'.
#Post#: 61085--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: CurlyGirlCymru
Date: March 7, 2025, 5:06 am
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I will double-check to see if I've missed anything but I don't
believe I have.
#Post#: 61090--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: jfollows
Date: March 7, 2025, 5:16 am
---------------------------------------------------------
That’s not the notice to the keeper, which was originally sent
by Parking Eye sometime after 17/7/24.
Whilst you should indeed ignore DCBL, you shouldn’t ignore the
original notice from Parking Eye, but maybe you never received
it. Is the V5C document for your car accurate?
#Post#: 61093--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: CurlyGirlCymru
Date: March 7, 2025, 5:17 am
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After a rummage, I have found a Parking Notice Charge from
'Parking Eye'!
Copy here:
HTML https://imgur.com/a/G8Ii5UZ
I was 11 minutes over the two hour time allowed.
#Post#: 61095--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: jfollows
Date: March 7, 2025, 5:20 am
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OK, you received it, question about V5C no longer relevant.
#Post#: 61097--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: CurlyGirlCymru
Date: March 7, 2025, 5:22 am
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Ah, I see. So shall I just pay up the £170 to the bailiffs?
#Post#: 61103--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: jfollows
Date: March 7, 2025, 5:30 am
---------------------------------------------------------
The back of the notice to the keeper would be useful as well,
does it mention the Protection of Freedoms Act? On the face of
it it’s compliant to transfer liabilty from the driver to the
keeper but only if it has the right words.
Wait for others to provide input before paying anything I
suggest. I can’t myself see a magic get-out but that doesn’t
mean there isn’t one.
I have at the back of mind a thought that Parking Eye only use
DCBL for cases they think are hopeless, but I can’t substantiate
that thought. If correct you ‘just’ have to endure the paperwork
chain until they give up. Wait for better input!
#Post#: 61110--------------------------------------------------
Re: DCB Legal Ltd 'Letter of Claim' - "Vehicle Remained in
Private Property", Costa Coffee Birchgrove, Swansea
DIR By: CurlyGirlCymru
Date: March 7, 2025, 5:44 am
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Thank you!
Here's the back of the letter:
HTML https://imgur.com/a/x7QTnNO
It does mention the 'Protection of Freedoms Act 2012'.
I'll wait to see if anyone else replies.
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