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#Post#: 60360--------------------------------------------------
PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Abi90
Date: March 3, 2025, 9:13 am
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Hi all,
Looks its PCN week for me! Thanks in advance for your help.
I received a PCN for driving into a restricted pedestrian road,
just 7 minutes after the restriction period started. I honestly
didn’t see the sign on my left at first, but after
checking Google Maps, I found a large tree was blocking the sign
on my side of the road. There is also a no-left-turn sign with
the restricted hours on the opposite side, which I missed.
Once I realized I was in a restricted area, I immediately put on
my hazard lights and reversed out of the road, having travelled
less than 10 meters. However, the footage shows me entering the
road and activating my hazard lights, but it doesn’t
capture me reversing. Additionally, since the road is one-way,
reversing could be considered a prohibited action.
I’m wondering if I should contest the PCN and what grounds
I could use.
Thanks in advance!
HTML https://i.imgur.com/lkVTVlv.png
HTML https://i.imgur.com/W2NVnrs.png
[img]
HTML https://i.imgur.com/AJh8RNk.mp4[/img]
I attached a video via imgur above but that did not seem to have
loaded so I will copy the link below
HTML https://i.imgur.com/AJh8RNk.mp4
HTML https://imgur.com/AJh8RNk
HTML https://maps.app.goo.gl/xCmNEp1CmXd5zNie8
#Post#: 60362--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: John U.K.
Date: March 3, 2025, 9:20 am
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For meaningful advice please to have a read of
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
and post up here
all sides of the PCN- only redact yr name & address,
any Council photos/video,
a copy of your reps to the Council and of any response,
and
a GSV link to the location.,
#Post#: 60369--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Abi90
Date: March 3, 2025, 9:35 am
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Hi [member=3203]John[/member]
--- Quote from: John U.K. link ---
>
> For meaningful advice please to have a read of
>
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
>
> and post up here
> all sides of the PCN- only redact yr name & address,
> any Council photos/video,
> a copy of your reps to the Council and of any response,
> and
> a GSV link to the location.,
>
--- End Quote ---
I thought that was what I had done below. Did I post this in the
wrong place?
I have not received anything in writing from council. I had the
pcn info emailed to me by the leasing company.
#Post#: 60377--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: John U.K.
Date: March 3, 2025, 9:56 am
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--- Quote ---
> I had the pcn info emailed to me by the leasing company.
--- End Quote ---
This adds a new level of complexity. Please post up the e-mail
(redact yr e-mail address).
What are the terms and conditions of yr lease agreement
regarding PCNs?
Wait for the experts here to comment further.
The Council log says 'representation received' - if not from
you, was it from the lease company?
#Post#: 60394--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Abi90
Date: March 3, 2025, 10:44 am
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Please see image of email from leasing company below.
This was sent on 25/02/25
HTML https://i.imgur.com/XjGLBaS.png
"The Council log says 'representation received' - if not from
you, was it from the lease company?"
--> Yes, this would be the leasing company probably telling them
they are not the practical keepers although registered as
keepers.
Many thanks
#Post#: 60434--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Hippocrates
Date: March 3, 2025, 1:19 pm
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Please screenshot the grounds page and report back.
#Post#: 61767--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Abi90
Date: March 10, 2025, 5:16 pm
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Hi,
sorry, I did not get notified if this response.
What do you mean by the "grounds page?"
#Post#: 61778--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Hippocrates
Date: March 10, 2025, 5:42 pm
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Go to the website as if to challenge and see what the grounds
are.
#Post#: 69809--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Abi90
Date: May 3, 2025, 2:47 am
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URGENT HELP- NEXT STAGE ENFORCERS: This has now progressed to
"charge certificate". When croydon finally sent me a letter, I
still had 24 days to respond in that time I took pictures but I
could not make an appeal online as it stated "representation had
already been made" this was the case from the time the hiring
company submitted their response. Usually that does not affect
my representation so I was baffled by this. Unfortunately I let
the 28 days elapse then panicked on 15th April and emailed the
croydon pcn email address stating the following
" Dear PCN team,
I have received a letter in the post as the keeper about the
abovementioned PCN. When I have gone on the website to challenge
it, it states that "representation has already been made"
however, this cannot be as I have not submitted any
representation. I believe this is an error on the system as the
car is leased and likely the lease company received the primary
correspondence and states that they were not responsible. See
image attached. "
I got an automatic reply with this information
"
Thank you for your email.
Your email will be logged to the relevant team for
investigation, and they will respond accordingly. The statutory
response times are 56 days for formal representations and 90
days for pre NTO challenges. Please note that the current amount
due will be held whilst we are dealing with the matter.
Please check that your Penalty Charge Notice number and
residential address were included in the email. If not, please
forward another email with these details so that we can deal
with your query more efficiently.
Are you aware that you now have the ability to view your parking
tickets online? In most instances you can view photographs and
see additional information relating to your case. The system
also allows you to make online representations and challenges
with the ability to attach supporting documentation. This can
be done via the Council’s website Parking fines
Please note that if your correspondence has been received after
the PCN has been passed to the Council’s enforcement agents, you
will receive a reply in due course however enforcement will not
be suspended, and you should be aware that the enforcement
agents will continue to enforce the PCN."
I received a charge certificate in the post the next day, dated
15th April.
I tried calling their council lines but no luck.
As the charge certificate was nearing 14 days, I sent another
email on 30th April
"
Dear team,
Since my previous email, I have now received a charge
certificate for this PCN.
See contents of previous email below
" Dear PCN team,
I have received a letter in the post as the keeper about the
abovementioned PCN. When I have gone on the website to challenge
it, it states that "representation has already been made"
however, this cannot be as I have not submitted any
representation. I believe this is an error on the system as the
car is leased and likely the lease company received the primary
correspondence and states that they were not responsible. See
image attached. "
As stated, I have not been given a fair chance to make a
representation, of which I have photographic evidence. It seems
you have not actioned my last email as the case is being
unfairly escalated.
I need someone to respond to me ASAP so we can resolve this as I
do not want further escalations. As per the automatic reply, I
understood that the PCN would be put on hold when I emailed but
again, this has not been actioned."
Then on the 30th April/ 1st May, I received the attached
correspondence stating I what I suspected which was that I
wasn't able to make representation as the lease company had done
so. This has never been an issue for me in the past. Can I stand
on those ground to challenge the escalation?
I don't want this to go any further. I'm in my last 2 months of
maternity leave and gont have this money to pay anyway. What can
I do? Please help.
[attachment deleted by admin]
#Post#: 69836--------------------------------------------------
Re: PCN-Croydon Council- entering a pedestrian zone- Lennard Rd,
Croydon by Oakfield Rd
DIR By: Hippocrates
Date: May 3, 2025, 5:29 am
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Have you kept the online page which said you could not make
reps. again?
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