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       #Post#: 66140--------------------------------------------------
       Re: Britannia Parking overstayed 3 hour limit.
   DIR By: b789
       Date: April 8, 2025, 11:01 am
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       Just use the following as your rebuttal which you can copy and
       paste into the POPLA response webform:
       --- Quote ---
       > This is my rebuttal to Britannia Parking’s evidence.
       >
       > Britannia has failed to properly respond to the main points
       raised in my appeal. Their evidence pack contains large amounts
       of generic text and irrelevant photographs, but it does not
       address the actual legal arguments that were presented.
       >
       > The Notice to Keeper is not compliant with the Protection of
       Freedoms Act 2012 (PoFA). Britannia repeatedly claim that their
       notice is PoFA compliant, but they fail to address the specific
       breaches pointed out in the appeal. Merely repeating that a
       notice is compliant does not make it so. Just as someone cannot
       be partially or even mostly pregnant – they either are or they
       aren’t – a Parking Charge Notice cannot be partially or even
       mostly PoFA compliant. It either is or it isn’t. This is a
       binary issue, and in this case, the notice is not fully PoFA
       compliant.
       >
       > The Notice to Keeper fails to include the statutory wording
       required under paragraph 9(2)(e)(i) of PoFA. That paragraph
       states that the notice must invite the keeper to do one of two
       things: either pay the unpaid charge or notify the creditor of
       the name and current address of the driver. The use of the word
       “invite” is deliberate and important. It reflects the fact that
       there is no legal obligation on the keeper to identify the
       driver to a private company. The law does not permit any implied
       obligation. The notice must make this position explicitly clear.
       >
       > Britannia’s NtK does not include any such invitation. Instead,
       it states that the driver is required to pay the charge in full
       and that the keeper should provide the driver’s details. This is
       not what PoFA requires. There is no statement that the keeper is
       invited to pay the charge. Nor is there any recognition that
       naming the driver is optional. The word “invite” does not appear
       anywhere in the relevant section of the notice.
       >
       > This is not a minor issue. Paragraph 9(2)(e)(i) is a mandatory
       condition. If the notice fails to meet this requirement, then
       keeper liability under PoFA cannot apply. Partial or assumed
       compliance is not good enough. The law requires the invitation
       to be clearly and expressly stated. Britannia has failed to
       include it, and they have failed to address this omission in
       their response. Their repeated assertion that the NtK is PoFA
       compliant does not make it so.
       >
       > They have also misrepresented the 28-day statutory period
       under paragraph 9(2)(f). The notice says the keeper has 28 days
       “from the date given,” which they define as two working days
       after posting. However, the law requires that the 28-day period
       begins the day after the notice is deemed “given.” Britannia
       wrongly uses the “given” date as Day 1. This shortens the
       statutory response period by a full day and misleads the
       recipient.
       >
       > The notice does not clearly identify the creditor as required
       by paragraph 9(2)(h). It simply refers to “Britannia Parking,”
       which is not a legal entity. There are at least four different
       companies in the Britannia group, including Britannia Parking
       Group Ltd, Britannia Parking Services Ltd, Britannia Parking
       Management Ltd, and Britannia Parking Ltd. Each is a separate
       legal entity. The notice does not name which one is the
       creditor, nor does it include a company number or registered
       address. The assessor cannot be expected to guess which company
       is claiming the charge. The notice must clearly identify the
       legal entity to whom the charge is owed.
       >
       > There is no valid proof of posting. Britannia has submitted a
       printout from a third-party mail company showing the date the
       notice was generated and passed to them. That is not a proof of
       posting. There is no Royal Mail receipt or confirmation that the
       notice was actually posted. Furthermore, Britannia admits using
       “2–3 day delivery,” which is second class post. Second class
       mail does not trigger the two-working-day presumption of
       delivery under the Interpretation Act 1978. Without valid proof
       of posting by first class mail, they cannot rely on the 14-day
       service window under PoFA paragraph 9(4).
       >
       > Britannia has not provided a single clear sign showing the
       10-minute validation requirement in a prominent and legible way.
       Their evidence pack includes multiple photos, but most are taken
       from wide angles or are too blurry or distant to show any
       meaningful content. The key condition that supposedly forms the
       basis of the £100 charge – that the driver must validate their
       stay within 10 minutes – is not shown in any image as a clear
       and prominent term. That is a breach of the Private Parking
       Single Code of Practice, and it means no contract could have
       been formed on those terms.
       >
       > The contract with the landowner is so heavily redacted that it
       is not reliable. The termination clause is completely blacked
       out, meaning it is impossible to tell whether the contract was
       valid and in force on the date of the alleged contravention.
       POPLA requires operators to prove that they had authority at the
       relevant time. Britannia has not shown this.
       >
       > The evidence pack contains many irrelevant images, including
       photos of walls, street furniture, plumbing fixtures and other
       background items that have no connection to the signage or the
       terms and conditions. These appear included just to bulk out the
       submission and confuse the issue. They do not support the
       operator’s case and should be ignored.
       >
       > Most importantly, Britannia has not responded directly to the
       points made in the appeal. Instead, they have copied and pasted
       large amounts of standard text and made generic statements about
       their compliance. They have not rebutted the detailed PoFA
       breaches, nor have they proven that a contract was formed or
       that they had authority to issue the charge.
       >
       > Conclusion: The Parking Charge Notice is not PoFA compliant.
       The signage is inadequate. The landowner contract is incomplete.
       The operator has not addressed the appeal arguments or provided
       the evidence required. This charge must be cancelled.
       --- End Quote ---
       #Post#: 76136--------------------------------------------------
       Re: Britannia Parking overstayed 3 hour limit.
   DIR By: norton
       Date: June 12, 2025, 3:20 am
       ---------------------------------------------------------
       I finally got a decision on my appeal! Success!! Thank you to
       all that were involved and helped me, some really good advice on
       this forum. For interest, I'll post the assessor summary and
       comments below.
       Assessor summary of your case
       The appellant has raised the following points from their grounds
       of appeal which have been condensed for the purpose of my
       report: • The Notice to Keeper fails to comply with the
       Protection of Freedoms Act (PoFA) – there is no keeper
       liability. They say close analysis shows that the notice is not
       fully compliant and must be absolute for keeper liability to
       comply. They say the operator has failed to meet Schedule 4
       Paragraph 9 (e) (i) as there is no invitation for the keeper to
       pay, it does not meet (f) as there is no timeline. They say the
       wording of the PCN is incorrect and misleading as saying that
       £100 must be made within 28 days of the date issued is incorrect
       and there are two conflicting payment deadlines leading
       motorists to believe payment is required earlier than expected
       and legally required. They say 9 (2) (b) has not been met as the
       circumstances are not described. They say that 9 (2) (f) has not
       been met. They say the operator has failed to identify he
       creditor and Britania Parking is not a legal entity and does not
       appear on Companies House. Therefore, not meeting 9 (2) (f).
       They say 9 (4) has not been met as there has been no
       demonstration that the keeper was posted and this also does not
       meet the Private Parking Single Code of Practice in section 8.2
       (e) note 2. • No valid contract formed – inadequate and unclear
       signage. They say the signs are not sufficient, displayed in
       prominent and visible locations, containing clear and legible
       wording or communicating the requirement to validate in 10
       minutes. They say there must be a site map, photos of the signs
       from a driver’s perspective at the entry and kiosk and a sign
       containing the 10 minute requirement and the £100 charge. • They
       mention the Supreme Court Case heard between Parking Eye Ltd v
       Beavis 2015. They mention the 10 minute requirement being a core
       contractual condition and does not meet 7.2.3 of the code. They
       say the charge was not prominent and was unclear, failing to be
       distinguishable from the rest of the text. • The operator is put
       to strict proof of a valid contract with the landowner. It must
       have a current, valid contract with the landowner ‘Botley – The
       Dolphin’, confirms it can take action in its own name and the
       contract covers the required period. After reviewing the
       operator’s evidence, the appellant reiterates their grounds of
       appeal in further detail. The appellant states the landowner
       document is so heavily redacted it is impossible to confirm
       whether the contract is valid, PoFA requirements have not been
       met, the signs do not contain the 10 minute requirement and the
       operator has not responded to their concerns.
       Assessor supporting rational for decision
       I am allowing this appeal, with my reasoning outlined below: The
       burden of proof lies with the operator to prove the PCN has been
       issued correctly. In this case the PCN was issued as the vehicle
       parked without a valid payment. The appellant questions whether
       operator is properly authorised by the landowner and whether it
       holds a valid contract to enforce PCNs. They say the operator is
       put to strict proof of a valid contract with the landowner. It
       must have a current, valid contract with the landowner ‘Botley –
       The Dolphin’, confirms it can take action in its own name and
       the contract covers the required period. The Private Parking
       Sector Single Code of Practice (The Code) sets the standards its
       parking operators need to comply with. Section 14.1 of the Code
       states that where controlled land is being managed on behalf of
       a landowner, written confirmation must be obtained before a
       parking charge can be issued. In this case the operator has
       provided POPLA with a copy of contract, however this evidence
       does not confirm that there is an agreement with the landowner
       as the name and address of the landowner is fully redacted.
       Whilst it confirms the address, in the absence of the
       landowner’s name and address, I cannot conclude that the
       operator had a valid contract with the owner of this land on the
       date of the event. It is within the operator’s gift to provide
       POPLA with evidence to fully rebut the appellant’s grounds
       raised and in this instance, I am not satisfied the copy of the
       contract does rebut their grounds. POPLA’s role is to assess if
       the operator has issued the PCN in accordance with the
       conditions of the contract. As the operator failed to provide a
       full copy of a compliant agreement with the landowner , I am not
       satisfied that the operator has issued this PCN correctly, and
       accordingly the appeal is allowed. The appellant has raised
       other grounds in their appeal, but as I am allowing the appeal,
       it is not necessary for me to address these.
       #Post#: 76167--------------------------------------------------
       Re: Britannia Parking overstayed 3 hour limit.
   DIR By: DWMB2
       Date: June 12, 2025, 5:01 am
       ---------------------------------------------------------
       Out of interest, what was the name of the assessor? Different
       assessors seem to take wildly different approaches to landowner
       authority and what they will and won't accept as evidence.
       Seems you got a good one - well done!
       #Post#: 76168--------------------------------------------------
       Re: Britannia Parking overstayed 3 hour limit.
   DIR By: norton
       Date: June 12, 2025, 5:10 am
       ---------------------------------------------------------
       Amy Smith was the moderator.
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