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       #Post#: 59582--------------------------------------------------
       ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Train St
   DIR By: BerksWTFC
       Date: February 25, 2025, 2:48 am
       ---------------------------------------------------------
       Hi all,
       Thank you in advance- first time doing this….
       On 3/12/24, the driver parked in a space and made a payment via
       RingGo, however accidentally selected & paid for the incorrect
       location. The location entered is is immediately next to the
       intended car park & is accessed via a different entry point,
       however uses the same exit point as the intended car park.
       On 7th February, I, the registered keeper, recorded a penalty
       notice letter from ZZPS titled “Action Required: Outstanding
       Balance”. The letter claimed they had previously written,
       however no letter had previously been received.
       The “outstanding balance” is £155 which equates to an £85
       penalty notice & £70 debt resolution fee.
       Any advice is very much appreciated!
       [attachment deleted by admin]
       #Post#: 59585--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: DWMB2
       Date: February 25, 2025, 2:53 am
       ---------------------------------------------------------
       --- Quote from: BerksWTFC link ---
       >
       > no letter had previously been received.
       >
       --- End Quote ---
       Before we get onto the matter in hand, the first thing you
       should do is get out your vehicle's V5C document and check that
       it contains your current address. Where we see notices go
       missing, it is often the case that there is an issue with the
       V5C, so worth checking this.
       Any appeal deadline has now passed. As this is APCOA, my
       recommendation would be to ignore ZZPS and any other debt
       collectors. We have so far never seen a single APCOA case
       progress to court. If you ever get a Letter of Claim then come
       back here for advice.
       #Post#: 59586--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: BerksWTFC
       Date: February 25, 2025, 2:55 am
       ---------------------------------------------------------
       Thank you very much for such a quick response. V5C is all up to
       date and contains current address.
       #Post#: 59589--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: mickR
       Date: February 25, 2025, 3:20 am
       ---------------------------------------------------------
       was the driver parked in the railway station car park?
       has the driver responded at all?
       btw it's an invoice not a penalty  ;)
       #Post#: 59590--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: BerksWTFC
       Date: February 25, 2025, 3:24 am
       ---------------------------------------------------------
       The driver was parked on the railway station car park & has not
       Responded at all to the letter (/invoice  :) )
       #Post#: 59592--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: DWMB2
       Date: February 25, 2025, 3:32 am
       ---------------------------------------------------------
       --- Quote from: mickR link ---
       >
       > btw it's an invoice not a penalty  ;)
       >
       --- End Quote ---
       It might be described as a penalty by APCOA.
       Either way, my points above stand. They won't entertain an
       appeal, and they have never litigated (in our years of
       experience).
       #Post#: 59593--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: BerksWTFC
       Date: February 25, 2025, 3:33 am
       ---------------------------------------------------------
       Thank you very much. Appreciate the advice
       #Post#: 59681--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: b789
       Date: February 25, 2025, 12:31 pm
       ---------------------------------------------------------
       Just. send a formal complaint to APCOA as follows:
       --- Quote ---
       > APCOA Parking UK Ltd
       > UK Customer Complaints Team
       > PO Box 1010
       > Middlesex
       > UB8 9NT
       >
       > By email:  UKcustomercomplaints@apcoa.com
       >
       > [Date]
       >
       > Subject: Formal Complaint – Unlawful Misrepresentation of
       Authority. Penalty Notice No.: [Penalty Notice Number]
       >
       > Dear Sir/Madam,
       >
       > I am writing to lodge a formal complaint regarding a fake
       Penalty Notice issued by APCOA against vehicle [Registration
       Number] in relation to an alleged contravention at Bracknell
       train station. As the registered keeper, I am querying APCOA's
       authority to isse what can only be described as a contractual
       offer to bribe you so that you do not prosecute me for an
       alleged breach of a railway byelaw.
       >
       > 1. APCOA’s Fake Penalty Notice and Misrepresentation of
       Authority
       >
       > APCOA is a private company with no statutory enforcement
       powers, yet it has issued what it misleadingly calls a Penalty
       Notice, falsely implying that this is a statutory fine
       enforceable under criminal law. As you will be well aware:
       >
       > [indent]• Genuine statutory penalties for alleged railway
       byelaw contraventions can only be addressed through statutory
       enforcement mechanisms. A private company cannot impose
       penalties, nor can it unilaterally demand payment under the
       guise of a fine.
       >
       > • The demand issued by APCOA is not a real penalty under any
       railway byelaws, nor has any legal authority been granted to
       APCOA to act as a prosecuting body. If this were a lawful
       penalty under byelaws, it would be payable to the public
       purse—not APCOA's own commercial accounts.
       >
       > • A Penalty Notice issued by a private company that lacks
       statutory backing is nothing more than an unenforceable invoice.
       The deliberate use of misleading terminology appears to be an
       attempt to deceive the recipient into believing that they are
       legally compelled to pay.[/indent]
       >
       > This conduct appears to constitute fraud by false
       representation under the Fraud Act 2006, and I will be reporting
       the matter to the appropriate authorities for further
       investigation.
       >
       > In light of the above, I require a full and detailed response
       to the following points:
       >
       > 1. On what legal basis does APCOA claim the right to issue a
       Penalty Notice when it has no statutory enforcement powers?
       >
       > 2. Why has APCOA chosen to misrepresent a civil contractual
       charge as a statutory penalty?
       >
       > If APCOA fails to provide a satisfactory response within 14
       days, I will escalate this matter as necessary but not limited
       to the following:
       >
       > • Action Fraud, for investigation into possible fraudulent
       misrepresentation.
       > • The DVLA for unlawfully use of my personal data and breach
       of the KADOE contract.
       > • Trading Standards, for misleading business practices and
       unfair commercial conduct.
       > • The British Parking Association (BPA), to report breaches of
       the industry Code of Practice.
       > • The Information Commissioner’s Office (ICO), to challenge
       the misuse of my personal data for an unenforceable claim.
       >
       > I expect APCOA to address this complaint fully within the
       timescales as published in the BPA/IPC Private Parking Single
       Code of Practice (PPSCoP).
       >
       > Yours faithfully,
       >
       > [Your Name]
       --- End Quote ---
       #Post#: 63219--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: BerksWTFC
       Date: March 19, 2025, 8:11 am
       ---------------------------------------------------------
       Thank you all again for your help with this.
       Previous replies advised to come back here if a Letter of Claim
       was received. I have received 2 of the attached letters now - I
       don't think these are Letters of Claim, however, having not
       received one before, I just wanted to be sure. Any advice
       greatly appreciated. Thanks
       [attachment deleted by admin]
       #Post#: 63231--------------------------------------------------
       Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
       Parking without Making a Valid Payment - Bracknell Trai
   DIR By: G6PRK
       Date: March 19, 2025, 8:57 am
       ---------------------------------------------------------
       Not a letter of claim. Just part of the process.
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