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#Post#: 59582--------------------------------------------------
ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Train St
DIR By: BerksWTFC
Date: February 25, 2025, 2:48 am
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Hi all,
Thank you in advance- first time doing this….
On 3/12/24, the driver parked in a space and made a payment via
RingGo, however accidentally selected & paid for the incorrect
location. The location entered is is immediately next to the
intended car park & is accessed via a different entry point,
however uses the same exit point as the intended car park.
On 7th February, I, the registered keeper, recorded a penalty
notice letter from ZZPS titled “Action Required: Outstanding
Balance”. The letter claimed they had previously written,
however no letter had previously been received.
The “outstanding balance” is £155 which equates to an £85
penalty notice & £70 debt resolution fee.
Any advice is very much appreciated!
[attachment deleted by admin]
#Post#: 59585--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: DWMB2
Date: February 25, 2025, 2:53 am
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--- Quote from: BerksWTFC link ---
>
> no letter had previously been received.
>
--- End Quote ---
Before we get onto the matter in hand, the first thing you
should do is get out your vehicle's V5C document and check that
it contains your current address. Where we see notices go
missing, it is often the case that there is an issue with the
V5C, so worth checking this.
Any appeal deadline has now passed. As this is APCOA, my
recommendation would be to ignore ZZPS and any other debt
collectors. We have so far never seen a single APCOA case
progress to court. If you ever get a Letter of Claim then come
back here for advice.
#Post#: 59586--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: BerksWTFC
Date: February 25, 2025, 2:55 am
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Thank you very much for such a quick response. V5C is all up to
date and contains current address.
#Post#: 59589--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: mickR
Date: February 25, 2025, 3:20 am
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was the driver parked in the railway station car park?
has the driver responded at all?
btw it's an invoice not a penalty ;)
#Post#: 59590--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: BerksWTFC
Date: February 25, 2025, 3:24 am
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The driver was parked on the railway station car park & has not
Responded at all to the letter (/invoice :) )
#Post#: 59592--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: DWMB2
Date: February 25, 2025, 3:32 am
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--- Quote from: mickR link ---
>
> btw it's an invoice not a penalty ;)
>
--- End Quote ---
It might be described as a penalty by APCOA.
Either way, my points above stand. They won't entertain an
appeal, and they have never litigated (in our years of
experience).
#Post#: 59593--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: BerksWTFC
Date: February 25, 2025, 3:33 am
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Thank you very much. Appreciate the advice
#Post#: 59681--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: b789
Date: February 25, 2025, 12:31 pm
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Just. send a formal complaint to APCOA as follows:
--- Quote ---
> APCOA Parking UK Ltd
> UK Customer Complaints Team
> PO Box 1010
> Middlesex
> UB8 9NT
>
> By email: UKcustomercomplaints@apcoa.com
>
> [Date]
>
> Subject: Formal Complaint – Unlawful Misrepresentation of
Authority. Penalty Notice No.: [Penalty Notice Number]
>
> Dear Sir/Madam,
>
> I am writing to lodge a formal complaint regarding a fake
Penalty Notice issued by APCOA against vehicle [Registration
Number] in relation to an alleged contravention at Bracknell
train station. As the registered keeper, I am querying APCOA's
authority to isse what can only be described as a contractual
offer to bribe you so that you do not prosecute me for an
alleged breach of a railway byelaw.
>
> 1. APCOA’s Fake Penalty Notice and Misrepresentation of
Authority
>
> APCOA is a private company with no statutory enforcement
powers, yet it has issued what it misleadingly calls a Penalty
Notice, falsely implying that this is a statutory fine
enforceable under criminal law. As you will be well aware:
>
> [indent]• Genuine statutory penalties for alleged railway
byelaw contraventions can only be addressed through statutory
enforcement mechanisms. A private company cannot impose
penalties, nor can it unilaterally demand payment under the
guise of a fine.
>
> • The demand issued by APCOA is not a real penalty under any
railway byelaws, nor has any legal authority been granted to
APCOA to act as a prosecuting body. If this were a lawful
penalty under byelaws, it would be payable to the public
purse—not APCOA's own commercial accounts.
>
> • A Penalty Notice issued by a private company that lacks
statutory backing is nothing more than an unenforceable invoice.
The deliberate use of misleading terminology appears to be an
attempt to deceive the recipient into believing that they are
legally compelled to pay.[/indent]
>
> This conduct appears to constitute fraud by false
representation under the Fraud Act 2006, and I will be reporting
the matter to the appropriate authorities for further
investigation.
>
> In light of the above, I require a full and detailed response
to the following points:
>
> 1. On what legal basis does APCOA claim the right to issue a
Penalty Notice when it has no statutory enforcement powers?
>
> 2. Why has APCOA chosen to misrepresent a civil contractual
charge as a statutory penalty?
>
> If APCOA fails to provide a satisfactory response within 14
days, I will escalate this matter as necessary but not limited
to the following:
>
> • Action Fraud, for investigation into possible fraudulent
misrepresentation.
> • The DVLA for unlawfully use of my personal data and breach
of the KADOE contract.
> • Trading Standards, for misleading business practices and
unfair commercial conduct.
> • The British Parking Association (BPA), to report breaches of
the industry Code of Practice.
> • The Information Commissioner’s Office (ICO), to challenge
the misuse of my personal data for an unenforceable claim.
>
> I expect APCOA to address this complaint fully within the
timescales as published in the BPA/IPC Private Parking Single
Code of Practice (PPSCoP).
>
> Yours faithfully,
>
> [Your Name]
--- End Quote ---
#Post#: 63219--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: BerksWTFC
Date: March 19, 2025, 8:11 am
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Thank you all again for your help with this.
Previous replies advised to come back here if a Letter of Claim
was received. I have received 2 of the attached letters now - I
don't think these are Letters of Claim, however, having not
received one before, I just wanted to be sure. Any advice
greatly appreciated. Thanks
[attachment deleted by admin]
#Post#: 63231--------------------------------------------------
Re: ZZPS Parking Penalty Notice (APCOA Parking) - Use of Private
Parking without Making a Valid Payment - Bracknell Trai
DIR By: G6PRK
Date: March 19, 2025, 8:57 am
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Not a letter of claim. Just part of the process.
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