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#Post#: 58853--------------------------------------------------
Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: February 19, 2025, 6:56 am
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Good afternoon,
I´ve had a ticket through from Countrywide Parking and would
like if someone could cast an eye over my proposed second appeal
and perhaps offer some guidance or supporting arguments that I
can add. My first round appeal was rejected by them, so now am
onto the second round appeal.
The long and short of it is that I parked in a car park for a
quick drop off, saw the signs for ANPR and the associated
camera, and went to purchase a ticket.
Due to Countrywide Parking cost saving techniques and decision
not to install a pay machine, I was forced to have to use and
app - one of the options for which was “Ringo”.
I then went about downloading the app and inputting my details
and card details in order to register, following confirmation
email links and the like and eventually was in a position to
locate the car park in question.
From previous experience on other apps such as “pay to park”
app, it’s usually easier to find associated car parks using the
map function, since the codes they use aren’t always searchable.
Therefore I went on the map function, pressed the arrow to focus
on in my current position, and then found “Cotlands Road” car
park. This was the only car park in the vicinity of where I was
showing up on the map.
This process took me 11 minutes to achieve, due to the arduous
enrolment process and also patchy mobile signal coverage in the
area.
I then got an unexpected letter through the post demanding a sum
of £100.00, discounted to £60.00 of course if paid within 14
days of the letter.
Since this was an unexpected arrival, I did some investigation
work into what happened as I was under the impression that I was
paid up and parked in accordance with their rules. I’d assumed
it was the 11 minutes it took to have the ticket issued from
first arrival into the car park, however that was not their
reasoning. They said I did not have a ticket for their car park
“20-28 Cotland´s Road”, but rather I had one for “Cotland´s
Road” which is different car park nearby.
As it turns out the map function of Ringo does not have the 3
car parks in the immediate vicinity (20-28 Cotland´s Road,
Cotland´s Road and Cotland´s Road Overflow) listed, just
Cotland´s Road which is located to the North East of the car
park. In fact if you search in the car park code specifically
819627, the map goes to a location somewhere over the
mid-atlantic along the equator. Also if you use the function to
extract to google maps, there is “no location found”.
(In the evidence folder I have included a screenshot in situ
whilst physically stood in 20-28 Cotland´s Road, and another
screenshot as proof that the app map function only has the
Cotlands Road Car park (59037) shown to the North East).
Being that this particular car park is in Bournemouth, it seems
unreasonable to me for the motorist to be able to deduce whether
they should go for the only car park listed on the map in the
vicinity (with almost the exact same name as the one in
question, bar the 20-28 numbers at the front), or the car park
in the mid-atlantic but with the correct code. At best it’s a
50/50 choice, and for me the one in the middle of the ocean
seemed like the most risky option since it appeared to not
exist, hence I went with Cotland´s Road.
I will be writing words to this effect to the 2nd round appeal
process and would appreciate any additional arguments. I´ve
attached the relevant documents to the file associated for
consideration. I have also included some images from the
adjacent council car park Cotland´s Road, although didn’t take
any of the third car park around the corner Cotland´s Road
Overflow as I didn’t think it would bring anything additional to
the table.


Many Thanks
HTML https://imgur.com/a/20-28-cotland-s-roads-U14vZ21
#Post#: 58874--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: b789
Date: February 19, 2025, 8:47 am
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Whilst you have documented very clearly what has happened, it
will not make one iota of difference. You are dealing with an
ex-clamper who is out scam you. They are a member of the IPC, a
breakaway organisation from the BPA set up by a couple of
solicitors with extremely dubious reputations and their only
remit is to protect their cabal of members from having to deal
with the hoy polloi of gullible motorist victims.
Your secondary appeal will be a waste of time and effort. The
IAS is not quite as "independent" as you may think. Check out
the company directors of both the IPC and the IAS and don't be
surprised at what you find out. The IAS is a kangaroo court and
any appeal has less than 4% chance of being successful. However,
if you insist, fill your boots.
I don't know whether you have identified the Keeper as the
driver in your initial appeal, but if you have, you threw away a
perfectly good appeal and, more importantly, legal defence,
where this is eventually going to end up. Why? The Notice to
Keeper (NtK) was not fully compliant with all the requirements
of PoFA because it was not "given" within the relevant period
according to paragraph 9(4)(b).
What that meant was that as long as the drivers identity is not
revealed, they cannot transfer liability from the unknown driver
to the known Keeper. There is no legal obligation on the known
Keeper to identify the unknown driver to an unregulated private
parking company. The known Keeper and the unknown driver are
separate legal entities.
The only way that the operator could identify the Keeper as the
driver is if the Keeper blabs it to them, inadvertently or
otherwise with silly statements along the lines of "I parked her
for there" instead of only referring to the driver in the third
person with "The driver parked here or there". The secret is not
to tell 'em your name Pike!
So, if you've identified the driver, the "golden ticket" defence
is blown. If you haven't, then keep your power dry as it will
come in handy if this ever gets litigated on. However, don't
worry too much because, even when they eventually issue a debt
claim, the odds of it ever reaching a hearing are less than 1%.
In most cases that we advise on, the claim is either struck out
or discontinued.
No one who is here receiving advice and following it, pays a
penny to ex-clampers like Countrywide.
#Post#: 59145--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: February 21, 2025, 3:34 am
---------------------------------------------------------
Thank you for the response,
Unfortunately I believe was required to make the driver
´selection´on their first round of appealing, so I am afraid
that golden ticket will have been blown. I will continue to
challenge them for the sake of due process however will go all
the way because it´s a problem with their interface on the app
(which motorists are forced to use due to their lack of
investment in ticket machines).
I´ll update as and when I hear back from them.
Many thanks
#Post#: 59154--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: February 21, 2025, 4:51 am
---------------------------------------------------------
Since the second round of appeal also requires keeper of the
vehicle to be identified, and an appeal cannot be made without
selecting this option, do you think it would be more harmful to
my case later on if I selected keeper and submitted the appeal,
rather than not appealing the 2nd time at all?
Thanks
#Post#: 64926--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: March 31, 2025, 4:18 am
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Good morning,
I have heard back from the ´Independent Appeals Service´
regarding the subject in this feed, who have, as you expected,
´dismissed´ my appeal. I still believe I was not in the wrong,
could you please advise on what I should do next - if anything?
My plan was to effectively ignore any further letters or emails
unless they're from any authoritative body, since there doesn´t
seem to be any appeal options left.
Here´s a summary of what they said, for interest:
..................................................................................................
"The Appellant challenges the parking charge on the basis that
the driver paid for parking however it would appear from the
comments made and evidence provided that they did not enter the
sites location code correctly when making payment. I am
satisfied that it is the driver's responsibility to ensure that
the terms of parking are properly complied with. Signs are
located throughout the site making clear the terms of parking at
the location. Whether a driver feels that they have permission
to park or not, the contractual terms require the driver to pay
for parking using the correct location code and by not ensuring
that their location was entered correctly when making payment
they agree to pay the charge.
As the guidance to this appeal explains I am bound by the law of
contract and cannot consider mistakes or extenuating
circumstances, only legal challenges. It would appear that the
payment systems were working correctly at all material times and
simply that an error was made by the Appellant in not entering
their location details correctly when making payment. I am
satisfied that no payment was made for the vehicle registered
XXXX on the day in question at this location. I appreciate that
mistakes can be made, however, as the guidance to this appeal
explains I have no discretion. The terms of parking have been
breached by the Appellant as they did not ensure that their
correct location was entered at the time payment was made and
accordingly this appeal is dismissed."
..................................................................................................
Thanks in advance!
#Post#: 64963--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: b789
Date: March 31, 2025, 8:16 am
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Without knowing precisely what you sent as your appeal in the
first place, it is impossible to advise except that if you are
adamant that you are in the right, you can ignore any appeal
rejection and you now wait and see if/when they decide to make a
claim in the county court.
You can safely ignore all debt recovery letters. Debt collectors
are powerless to actually do anything except try and make the
low-hanging fruit on the gullible tree pay up out of ignorance
and fear. Never, ever, communicate with a useless debt
collector. Ignore Tham and we don't need to know about any
useless letters you get from them.
If/when you receive a Letter of Claim (LoC) or an actual N1SDT
Claim Form from the CNBC, come back and we can advise further.
You could query why they have not complied with Annex F.1 or F.3
of the PPSCoP
HTML https://www.britishparking.co.uk/write/Documents/AOS/NEW%20Redesigned%20Documents/sectorsingleCodeofPractice.pdf<br
/>and either cancelled the charge for a "minor keying error or
singly reduced it to £20 for a major keying error.
#Post#: 74623--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: June 3, 2025, 2:22 pm
---------------------------------------------------------
Good evening,
I received as expected a reject letter of appeal from the ÍAS´on
13 March stating they dismiss my appeal (as advised by the
forum). I am now receiving telephone calls, text messages and
and emails from ´BW Legal´demanding the sum of £170.
I haven´t replied to either the IAS or the these ´BW Legal´
characters, the only time I spoke to the,m was the first phone
call when I didn´t know who they were, they asked me for my
address to pass ´security checks´ to which I said, on the phone,
words to the effect of I do not give out personal details over
the phone.
I have attached the ´IAS´email and the communications from ´BW
Legal´ for review.
If anyone has any advice on how to proceed, would be much
appreciated.
HTML https://imgur.com/a/2D96QpB
#Post#: 74628--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: b789
Date: June 3, 2025, 2:33 pm
---------------------------------------------------------
Block all calls and texts from BW Legal. You've already been
advised that your IAS appeal was a wasted effort. There is
nothing more you can do for now except to wait for the
inevitable Letter of Claim (LoC) which is going to come from BW
Legal in their capacity as a bulk litigator, not as a debt
collector.
When you receive the LoC, come back and show us and we will
provide a suitable response.
#Post#: 74667--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: June 3, 2025, 4:59 pm
---------------------------------------------------------
Understood, will do. Now booked. Will update in due course.
Thanks
#Post#: 74942--------------------------------------------------
Re: Parking charge notice, 20-28 Cotland´s Road, Bournemouth
countrywide parking: Failure to pay, 25 min
DIR By: Mark_Fletch13
Date: June 5, 2025, 9:07 am
---------------------------------------------------------
Understood, will do. Now **blocked. Will update in due course.
Thanks
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