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#Post#: 115891--------------------------------------------------
Re: Parking Control Management - Robert Dashwood Way - SE17
DIR By: Glitch
Date: April 14, 2026, 3:37 pm
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Letter posted this afternoon. Got a certificate of posting.
#Post#: 118773--------------------------------------------------
Re: Parking Control Management - Robert Dashwood Way - SE17
DIR By: Glitch
Date: May 15, 2026, 11:04 am
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A reply from Moorside has been received.
Seems like they are ignoring the need to provide a fully
compliant LBC.
They refer to the portal for some of the required info (Items 1
& 2) Ignore Item 3. Deny they need to provide Item 4 and made an
attempt to explain costs.
Interesting statement on the second page.
'Please note that that we will not be addressing any further
correspondence related to disputes of the same nature, as we
have already provided a response. However should you wish to
raise a new dispute we will investigate the matter further and
respond accordingly'
Does that mean they won't answer the same questions but will
answer new ones?
HTML https://i.ibb.co/kgR7V3GM/Document-2026-05-15-163349.jpg
HTML https://i.ibb.co/rft9q9v4/Moorside-response-after-LBA.jpg
#Post#: 119146--------------------------------------------------
Re: Parking Control Management - Robert Dashwood Way - SE17
DIR By: Glitch
Date: May 19, 2026, 4:28 am
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Can they rely on their portal to provide all the information
that should be in the LBC?
Are they obliged to provide details of the contract between the
land owner and PCM?
Does the latest communication need a further reply, or do we
await court action?
I note [member=26]b789[/member] has not been active for months
and there are a lot of open cases at the moment.
#Post#: 119152--------------------------------------------------
Re: Parking Control Management - Robert Dashwood Way - SE17
DIR By: DWMB2
Date: May 19, 2026, 4:52 am
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--- Quote from: Glitch link ---
>
> Can they rely on their portal to provide all the information
that should be in the LBC?
>
--- End Quote ---
I think some people have complained to the SRA about being
disadvantaged by this. In my view they shouldn't be insisting on
the use of proprietary software to access documents they're
required to provide as part of the pre-action protocol.
Pragmatically, if you think you may need to rely on any of the
documents provided on the portal to assist with your defence of
the claim, you may choose to use it.
--- Quote from: Glitch link ---
>
> Are they obliged to provide details of the contract between
the land owner and PCM?
--- End Quote ---
You could raise it as an issue in your defence (ie put them to
proof they have such a contract), although it is a rather
speculative line of defence, so I wouldn't lead with it.
--- Quote from: Glitch link ---
>
> Does the latest communication need a further reply, or do we
await court action?
--- End Quote ---
In my view, no. You've set out your position, they've set out
their position. There's little to be gained from an endless ping
pong of letters.
#Post#: 119166--------------------------------------------------
Re: Parking Control Management - Robert Dashwood Way - SE17
DIR By: Glitch
Date: May 19, 2026, 5:47 am
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Tried to register on their portal and it says:
Account not found, please check your information and try again.
Requires Account Reference, Surname and Postcode. Only used
company name. There is no surname. I have used their reference
and the correct postcode.
I will write to them about this to register the point that they
are pointing us to towards a portal that doesn't seem to work
and/or insufficient information to register. In the most recent
letter they've also pointed us back to the original PCM website
for the 'evidence'.
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