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       #Post#: 99106--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: jfollows
       Date: November 21, 2025, 2:07 am
       ---------------------------------------------------------
       Read Section A at the start of the form and complete Section E
       with your details.
       #Post#: 99660--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: D23
       Date: November 24, 2025, 7:55 pm
       ---------------------------------------------------------
       Thanks for all your help and support so I have followed
       instructions to send it via online form and I've just one
       question shall I
       A. Stick to the original D1 answer -
       I wish to question the Claimant about their evidence at a
       hearing in person and to expose omissions and any misleading or
       incorrect evidence or assertions. Given the Claimant is a firm
       who complete cut & paste parking case paperwork for a living,
       having this case heard solely on papers would appear to put the
       Claimant at an unfair advantage, especially as they would no
       doubt prefer the Defendant not to have the opportunity to expose
       the issues in the Claimants template submissions or speak as the
       only true witness to events in question.
       or
       B. Use my amended version not that I know better just including
       more information -
       I wish to question the Claimant about their evidence at a
       hearing in person to ensure a fair and accurate examination of
       the facts. My vehicle was broken down at the time of the alleged
       contravention, which was beyond my control.
       Given that the Claimant is a commercial firm that routinely
       submits template parking case paperwork, there is a risk that
       important details specific to this case may be missing or
       unclear. Allowing me to question the Claimant in person will
       enable the court to clarify any omissions or inaccuracies,
       confirm the evidence, and ensure that the decision is based on a
       complete and truthful account of the circumstances.
       #Post#: 99667--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: DWMB2
       Date: November 25, 2025, 2:47 am
       ---------------------------------------------------------
       I think I'd go with option 1. The directions questionnaire is
       generally not the place to argue your defence. At any rate, I'm
       not sure that the nature of events on the day is on its own a
       convincing reason to require a hearing in-person. The reason is
       because you want to be able to question the claimant.
       #Post#: 99668--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: jfollows
       Date: November 25, 2025, 3:25 am
       ---------------------------------------------------------
       I agree.
       The first version has been used countless times and has never
       failed to work. People who have varied the N180 submission from
       the advice normally given here have sometimes got themselves in
       a mess because of it.
       #Post#: 99811--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: D23
       Date: November 25, 2025, 4:40 pm
       ---------------------------------------------------------
       Perfect thanks for everyone's time I have now sent off my n180
       following your instructions. I shall await mediation appointment
       and follow up with everyone. I'll attempt to have a text written
       transcript of the call for all future cases.
       #Post#: 99833--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: b789
       Date: November 26, 2025, 4:10 am
       ---------------------------------------------------------
       For the mediation call, the only requirement is for you "attend"
       the call. It is not part of the judicial process and no judge is
       involved.
       This is what I advise you to say when you receive the call from
       the mediator:
       “Before I set out my position, please confirm from the
       claimant’s side:[/I]
       [indent][I]• the full name of the person attending for them;
       • their role/position at their legal representative’s firm; and
       • whether they hold written authority to negotiate and settle
       today.[/indent]
       Please relay that back to me before we continue.”
       After the mediator calls back...
       If identified and authority confirmed:
       [indent]“Thank you. I’m content to proceed on that basis. My
       settlement offer is £0, or I invite the claimant to discontinue
       with no order as to costs.”[/indent]
       If no/unclear authority:
       [indent]“Please record that the claimant’s attendee has not
       confirmed settlement authority. My position remains that
       liability is denied and my offer is £0, subject to prompt
       approval by an authorised solicitor if they choose to
       discontinue.”[/indent]
       If the mediator probes your defence:
       [indent]”[I]In what capacity are you asking that question? Are
       you legally trained?  If not, please refrain from offering
       opinions. I will be reporting any attempt to do so as
       inappropriate[/I].”
       All you need to know is the name and the position of the person
       acting for the claimant and report that back to us. It will be
       over within minutes. Complete waste of time otherwise.
       #Post#: 101753--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: D23
       Date: December 9, 2025, 2:05 pm
       ---------------------------------------------------------
       Hi all,
       I’ve just received a mediation appointment confirmation email
       from the Small Claims Mediation Service for my claim.
       The appointment is scheduled for:
       Date: 06/02/2026
       Time Slot: 09:30 – 12:30
       Format: Telephone mediation (mediator will call from a withheld
       number)
       They’ve asked me to reply with my full name and the best number
       to contact me on during the appointment slot. I will proceed
       with these instructions.
       Here is the link to the letter received
  HTML https://drive.google.com/file/d/1LHXvttLnvKQmVch886eEFAj_LM0rjXr0/view?usp=sharing
       Thanks again for all your guidance so far — I really appreciate
       the help.
       #Post#: 101850--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: b789
       Date: December 10, 2025, 7:21 am
       ---------------------------------------------------------
       For the mediation call, the only requirement is for you "attend"
       the call. It is not part of the judicial process and no judge is
       involved.
       This is what I advise you to say when you receive the call from
       the mediator:
       “Before I set out my position, please confirm from the
       claimant’s side:[/I]
       [indent][I]• the full name of the person attending for them;
       • their role/position at their legal representative’s firm; and
       • whether they hold written authority to negotiate and settle
       today.[/indent]
       Please relay that back to me before we continue.”
       After the mediator calls back...
       If identified and authority confirmed:
       [indent]“Thank you. I’m content to proceed on that basis. My
       settlement offer is £0, or I invite the claimant to discontinue
       with no order as to costs.”[/indent]
       If no/unclear authority:
       [indent]“Please record that the claimant’s attendee has not
       confirmed settlement authority. My position remains that
       liability is denied and my offer is £0, subject to prompt
       approval by an authorised solicitor if they choose to
       discontinue.”[/indent]
       If the mediator probes your defence:
       [indent]”[I]In what capacity are you asking that question? Are
       you legally trained?  If not, please refrain from offering
       opinions. I will be reporting any attempt to do so as
       inappropriate[/I].”[/indent]
       All you need to know is the name and the position of the person
       acting for the claimant and report that back to us. It will be
       over within minutes. Complete waste of time otherwise.
       #Post#: 108906--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: D23
       Date: February 6, 2026, 7:04 am
       ---------------------------------------------------------
       Update after Mediation Call
       Hi all, just updating following the mediation call.
       I attended the call as required. At the outset, I stopped
       proceedings and asked for confirmation of the following from the
       claimant’s side before continuing:
       full name,
       role/position, and
       whether they had authority to negotiate and settle.
       The details provided were:
       Claimant’s solicitors: DCB Legal Limited
       Name: Tim Sarumi
       Role: Litigation Support Officer / Legal Representative
       Authority: Confirmed they had authority to mediate
       I then confirmed I was content to proceed on that basis.
       The claimant attempted to make an offer of £240, which I
       declined. I clearly stated and repeated my position:
       “My settlement offer is £0, or I invite the claimant to
       discontinue with no order as to costs.”
       I was asked why, and I simply repeated the same position. I did
       not engage further.
       No agreement was reached and the mediator marked the matter as
       not settled.
       Hi all,
       Following the mediation call, I’ve now received confirmation
       from the Civil National Business Centre that mediation was not
       settled.
       The email confirms:
       Claim number: M9KF9T6J
       Parties: G24 Limited v Myself
       Mediation took place but no agreement was reached.
       They state that:
       If the matter is not resolved between the parties, the claim
       will now be transferred out of the Civil National Business
       Centre to a local court.
       Standard directions will then be issued, including a timetable,
       any further court fee, and a final hearing.
       If the claimant decides to discontinue, they must file a Notice
       of Discontinuance (N279).
       I understand from this that my next step is simply to wait for
       the Notice of Transfer / standard directions from the court
       unless the claimant discontinues.
       Please confirm if that’s correct and whether there’s anything
       else I should be doing at this stage.
       Thanks again for everyone’s continued help.
       #Post#: 108913--------------------------------------------------
       Re: PCN - Parked in a disabled bay without displaying valid
       Disabled badge Grove Farm Retail Park Chadwell Heath. RM6 4B
   DIR By: jfollows
       Date: February 6, 2026, 7:31 am
       ---------------------------------------------------------
       That’s all correct, what you next want to see and should post
       here is a notice of allocation to your local court including
       deadlines for submitting Witness Statements and for the claimant
       paying the court fee. If the latter is earlier than the former,
       then that probably means you just need to wait for them to
       discontinue before paying the fee, which is likely but not
       guaranteed.
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