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       #Post#: 56847--------------------------------------------------
       Parking Charge @ St John Road (East) B17- 9LD
   DIR By: nasmin
       Date: February 6, 2025, 5:34 am
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       Hi all
       I am hoping for some advice as to whether this is worth taking
       to Popla - the appeals body.
       The driver was issued with a parking charge by Smart Parking for
       overstaying at a car park - the ticket ended at 15.20 and the
       ticket was issued at 15.29.
       We replied to the parking charge as Smart Parking are a member
       of the BPA who suggest allowing 10 mins grace period for drivers
       to leave. This was not accepted and the response from smart
       parking is attached. I have also attached the original parking
       charge, my response and their most recent response dated
       05/02/25
  HTML https://i.imgur.com/Wev9CAz.jpeg
       
       If anyone has any advice I would be grateful. Thank you
       #Post#: 56848--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: DWMB2
       Date: February 6, 2025, 5:46 am
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       Welcome to FTLA.
       To help us provide the best advice, please read the following
       thread carefully and provide as much of the information it asks
       for as you are able to: READ THIS FIRST - Private Parking
       Charges Forum guide
  HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
       />
       It would be useful to see:
       - The original notice
       - The 'ticket' you refer to
       - The exact wording of what you said in your appeal
       --- Quote from: nasmin link ---
       >
       > We replied
       >
       --- End Quote ---
       Who is 'we'? Assuming this was a Notice to Keeper, it will have
       been addressed to one person, and one person's details must be
       input when submitting an appeal. There is no 'we' in these
       matters.
       #Post#: 56866--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: nasmin
       Date: February 6, 2025, 7:14 am
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       Hi - yes ‘we’ refers to the notice to keeper.
       #Post#: 56876--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: DWMB2
       Date: February 6, 2025, 7:31 am
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       ...and my other questions?
       #Post#: 56883--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: nasmin
       Date: February 6, 2025, 7:47 am
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       Can you not see the notices on the IMGUR file?
       #Post#: 56888--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: nasmin
       Date: February 6, 2025, 7:51 am
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  HTML https://i.imgur.com/Wev9CAz.jpeg
       I cant seem to post the imgur link
       #Post#: 56890--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: DWMB2
       Date: February 6, 2025, 7:52 am
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       That's the same image you showed us in your opening post, which
       just shows part of their rejection letter. We need to see all
       the documents I mentioned further up. The 'Read this first'
       guide includes step-by-step instructions on embedding images
       with Imgur - if you're struggling, let me know which one of the
       steps you're stuck on.
       #Post#: 56904--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: b789
       Date: February 6, 2025, 8:24 am
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       Does (not so) Smart know the identity of the driver?
       #Post#: 56987--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: nasmin
       Date: February 6, 2025, 12:28 pm
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       No the driver identity is not known.
       I will reload other images on imgur. Didn’t realise it was only
       one
       #Post#: 56988--------------------------------------------------
       Re: Parking Charge @ St John Road (East) B17- 9LD
   DIR By: nasmin
       Date: February 6, 2025, 12:50 pm
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  HTML https://imgur.com/a/STDJH4H
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