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       #Post#: 56767--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: BenD
       Date: February 5, 2025, 11:05 am
       ---------------------------------------------------------
       Ok. Thanks. I haven't raised it in my latest formal complaint so
       let's see what they say to that first. Appreciate your input.
       #Post#: 57085--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: BenD
       Date: February 7, 2025, 8:34 am
       ---------------------------------------------------------
       So RK just received this final demand dated 06/02 on 07/02
       (today).
       They say POPLA appeal process is no longer available.
       I did however appeal on 05/02 exactly as you advised by pdf
       attachment to an email that evening of the 5th.
       Wording exactly as you instructed. Presumably their letter of
       6th crossed with my appeal by email of the 5th.
       I presume there that RK appealed within time to preserve the
       appeal ? Pls advise.
       [attachment deleted by admin]
       #Post#: 57118--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: b789
       Date: February 7, 2025, 11:50 am
       ---------------------------------------------------------
       But that is not a response to the formal complaint. It is just a
       reminder letter. Ignore that. Wait for the response to the
       formal complaint.
       You have not yet submitted a POPLA appeal. Go to the POPLA
       website. The code should be valid until the 9th February. Just
       use the code to send the following appeal to POPLA: (read it
       carefully and edit the necessary parts, especially section #5)
       --- Quote ---
       > POPLA Verification Code: [Insert Code]
       > Parking Charge Notice (PCN) Reference: 34141
       > Vehicle Registration: BN02 FUG
       > Date of Alleged Contravention: 5th November 2024
       > Location: 481 Green Lanes
       >
       > Grounds for Appeal:
       >
       > [indent]1. No Keeper Liability – CUP Enforcement has
       explicitly stated they are not relying on PoFA
       > 2. Failure to Send a Notice to Keeper (NtK) – No Evidence
       Provided
       > 3. Breach of BPA/IPC Private Parking Single Code of Practice
       (PPSCoP) – Lack of Proof of Posting
       > 4. Lack of Keeper Responsibility & No Obligation to Identify
       the Driver
       > 5. Unclear and Unenforceable Signage (if applicable)
       > 6. No Landholder Authority[/indent]
       >
       > 1. No Keeper Liability – CUP Enforcement has explicitly stated
       they are not relying on PoFA
       >
       > CUP Enforcement has confirmed in their appeal rejection letter
       dated 9th January 2025 that they are not relying on the
       Protection of Freedoms Act 2012 (PoFA) to hold the Registered
       Keeper liable.
       >
       > Since the alleged contravention occurred on 5th November 2024,
       the Notice to Keeper (NtK) would have needed to comply with
       Paragraph 9 of Schedule 4 of PoFA 2012 to establish Keeper
       liability. As CUP Enforcement has confirmed they are not relying
       on PoFA, they have no legal basis to hold me, the Keeper,
       liable.
       >
       > It is well established by POPLA and case law that in the
       absence of PoFA compliance, only the driver can be held liable
       for a private parking charge. I am the Registered Keeper and at
       no point have I been identified as the driver. Therefore, as
       Keeper, I cannot be held liable, and the charge must be
       cancelled.
       >
       > POPLA must uphold this appeal on this basis alone.
       >
       > 2. Failure to Send a Notice to Keeper (NtK) – No Evidence
       Provided
       >
       > I never received an initial Notice to Keeper (NtK) from CUP
       Enforcement. The first correspondence I received was a reminder
       dated 9th December 2024.
       >
       > I submitted a formal complaint to CUP Enforcement, requesting:
       >
       > [indent]• A copy of the original NtK
       > • Documentary proof of the actual posting date
       > • Confirmation of the postage method[/indent]
       >
       > To date, CUP Enforcement has not responded to this complaint.
       The BPA/IPC Private Parking Single Code of Practice (PPSCoP)
       section 8.1.2 states that operators must retain proof of the
       actual date of posting and that a notice is presumed delivered
       only if it was correctly posted by a third-party mail provider
       (e.g., Royal Mail, Mail Consolidator, etc.).
       >
       > Since no NtK was ever received, and CUP has failed to provide
       any proof that it was actually posted, they cannot enforce this
       charge against the Keeper.
       >
       > 3. Breach of BPA/IPC Private Parking Single Code of Practice
       (PPSCoP) – Lack of Proof of Posting
       >
       > CUP Enforcement has not provided any evidence that the
       original NtK was ever sent. According to PPSCoP Section 8.1.2,
       the burden of proof is on CUP Enforcement to show that the NtK
       was:
       >
       > [indent]• Physically placed into the postal system, not merely
       generated
       > • Sent via a traceable method (e.g., Royal Mail, bulk mail
       provider)
       > • Presumed delivered under the correct legal
       timeframe[/indent]
       >
       > Without proof of posting, no presumption of delivery can be
       made. This is a clear breach of the PPSCoP, and the charge is
       therefore invalid.
       >
       > 4. Lack of Keeper Responsibility & No Obligation to Identify
       the Driver
       >
       > As the Registered Keeper, I am under no legal obligation to
       identify the driver of the vehicle at the time of the alleged
       contravention. Given that CUP Enforcement has chosen not to use
       PoFA, they can only pursue the driver. Since they have no
       evidence of who was driving, the charge is unenforceable.
       >
       > POPLA has ruled in numerous appeals that in the absence of
       PoFA compliance, the Keeper cannot be assumed or inferred to be
       the driver. There is persuasive case law that also confirms that
       there can be no presumption of liability.
       >
       > Since I have not identified the driver and CUP Enforcement has
       no means to do so, they have no lawful claim against me.
       >
       > 5. Unclear and Unenforceable Signage (if applicable)
       >
       > (Include this section if you believe the signage was unclear,
       misleading, or inadequate. If the signage was small, poorly
       positioned, or lacked clear terms, state that it fails the
       BPA/IPC requirements on signage clarity and transparency.)
       >
       > If the signage fails to clearly communicate contractual terms,
       then any alleged contract is unenforceable. CUP Enforcement must
       prove that:
       >
       > [indent]• The signage was clearly visible and legible from the
       parking location
       > • The terms were unambiguous and prominently displayed
       > • The driver had a reasonable opportunity to review the terms
       before entering into any agreement[/indent]
       >
       > Without such proof, the alleged contract is not valid, and the
       charge must be cancelled.
       >
       > 6. No Evidence of Landholder Authority
       >
       > The operator is also put to strict proof, by means of
       contemporaneous and unredacted evidence, of a chain of authority
       flowing from the landholder of the "relevant land" to the
       operator. It is not accepted that the operator has adhered to
       the landholder's definitions, exemptions, grace period, hours of
       operation, etc. and any instructions to cancel charges due to
       complaints. There is no evidence that the freeholder authorises
       this operator to issue parking charges or what the land
       enforcement boundary and start/expiry dates are, nor whether
       this operator has standing to enforce such charges in their own
       name rather than a bare licence to act as an agent ‘on behalf
       of’ the landowner.
       >
       > The operator is also put to strict proof of full compliance
       with the BPA/IPC Private Parking Single Code of Practice. As
       this operator does not have proprietary interest in the
       “relevant land” then I require that they produce an unredacted
       copy of the contract with the landowner. The contract and any
       'site agreement' or 'User Manual' setting out details including
       exemptions - such as any 'genuine customer' or 'genuine
       resident' exemptions or any site occupier's 'right of veto'
       charge cancellation rights - is key evidence to define what this
       operator is authorised to do and any circumstances where the
       landowner/firms on site in fact have a right to cancellation of
       a charge. It cannot be assumed, just because an agent is
       contracted to merely put some signs up and issue Parking Charge
       Notices, that the agent is also authorised to make contracts
       with all or any category of visiting drivers and/or to enforce
       the charge in court in their own name (legal action regarding
       land use disputes generally being a matter for a landowner
       only). Witness statements are not sound evidence of the above,
       often being pre-signed, generic documents not even identifying
       the case in hand or even the site rules.
       >
       > A witness statement might in some cases be accepted by POPLA
       but in this case I suggest it is unlikely to sufficiently
       evidence the definition of the services provided by each party
       to the agreement.
       >
       > Conclusion – The Parking Charge Must Be Cancelled
       >
       > [indent]• CUP Enforcement has confirmed they are not relying
       on PoFA, meaning I, as the Registered Keeper, cannot be held
       liable.
       > • The original NtK was never received, and no evidence of
       posting has been provided.
       > • The BPA/IPC PPSCoP requires operators to provide proof of
       actual postal dispatch, which CUP has failed to do.
       > • The Keeper is under no obligation to name the driver, and
       CUP cannot assume liability.
       > • The signage (if applicable) is unclear and does not form a
       valid contract.
       > • The operator does not have a valid contract with the
       landholder that authorises them to issue PCNs at this
       location.[/indent]
       >
       > Given the overwhelming evidence that the charge is legally
       unenforceable, I request that POPLA upholds my appeal and orders
       the cancellation of this Parking Charge Notice.
       --- End Quote ---
       #Post#: 57131--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: BenD
       Date: February 7, 2025, 1:19 pm
       ---------------------------------------------------------
       I have this evening 07/02 submitted my POPLA appeal, thanks you
       again. You've been wonderful
       #Post#: 57440--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: BenD
       Date: February 10, 2025, 7:51 am
       ---------------------------------------------------------
       So in response to the email appeal I sent by pdf attachment on
       05/02 headed Formal Complaint which you kindly drafted, they
       have sent RK the attached email, screenshot below, confirming
       the right to appeal.
       Slightly confused are they not saying that is not an appeal
       period se?
       Does RK just have to resend the same Complaint letter as an
       Appeal now?
       Or are they talking about the POPLA appeal which is different?
       Surely if i just change the subject heading to Appeal and resend
       the same letter which was the Complaint that you drafted that
       should be enough right?
       I mean I can't send evidence of not having received the original
       NtK,  other than swearing an affidavit.
       But surely the onus is on them know to prove that they posted it
       once I appeal, no ?
       [attachment deleted by admin]
       #Post#: 57450--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: b789
       Date: February 10, 2025, 8:29 am
       ---------------------------------------------------------
       Have you not yet clicked that you are dealing with a firm
       staffed by morons with less IQ than these Lego examples:
  HTML https://i.imgur.com/DnncxEY.jpeg
       You have already sent your POPLA appeal. They will now have to
       decide whether they want to pay the ~£35 POPLA fee for it to be
       assessed or simply cancel the PCN. No need to appeal to CUP now.
       The ball is in their court.
       However, they have not responded to these points that were made
       in the formal complaint where they were required to provide:
       --- Quote ---
       > 1. A copy of the original NtK issued for this charge.
       > 2. Documentary evidence confirming the actual date of posting,
       including proof from any third-party mail provider (such as a
       Mail Consolidator) that the NtK was physically placed into the
       postal system.
       > 3. A clear explanation of the method of postage used (e.g.
       Royal Mail first-class, bulk mail, etc.).
       --- End Quote ---
       You can now wind them up a bit more by requiring the to respond
       to the demands or face further escalation:
       --- Quote ---
       > Subject: Re: Formal Complaint – Failure to Address Raised
       Concerns
       >
       > Dear CUP Enforcement Complaints Team,
       >
       > Your response is nothing short of embarrassing. Either you
       failed to read my complaint, or you lack even the most basic
       comprehension skills. I did not ask whether I was 'eligible to
       appeal'. That ship has not only long since sailed, but an appeal
       to POPLA has already been submitted. You now have only two
       options: pay the POPLA fee and have the appeal independently
       assessed or cancel the Parking Charge Notice outright.
       >
       > More importantly, your response completely ignores the fact
       that you have failed to address a formal complaint, which you
       are required to do under the BPA/IPC Private Parking Single Code
       of Practice (PPSCoP), Section 11.3. This is yet another breach
       to add to the growing list of CUP Enforcement’s failures, and
       one that will be escalated to the DVLA alongside your blatant
       disregard for compliance. Given that breaches of the PPSCoP form
       part of the criteria for maintaining a KADOE contract, you may
       wish to reflect on whether CUP Enforcement is in a position to
       withstand a full compliance review once this is raised with the
       relevant authorities.
       >
       > Just to ensure there is no further room for your obvious
       ignorance, I will repeat the request you have so conveniently
       ignored:
       >
       > [indent]1. Provide a copy of the original NtK you claim was
       issued.
       > 2. Provide documentary proof of the actual date of posting,
       including confirmation from any third-party mail provider (e.g.,
       a Mail Consolidator) proving that it was physically placed into
       the postal system.
       > 3. Confirm the method of postage used (Royal Mail first-class,
       bulk mail, etc.).[/indent]
       >
       > If this documentation does not exist (which seems increasingly
       likely), then CUP Enforcement has issued a Parking Charge Notice
       without ever following the required legal process. That would
       constitute malpractice, a breach of the PPSCoP, and a clear
       violation of DVLA data access rules.
       >
       > I am now giving you one final opportunity to address this
       complaint properly. Either provide the requested proof or
       confirm in writing that you have no evidence that an NtK was
       ever posted. If you fail to do so, this matter will be escalated
       not just to the BPA, but to the DVLA for a full compliance
       review of your KADOE access.
       >
       > Choose wisely.
       >
       > Yours sincerely,
       --- End Quote ---
       #Post#: 57499--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: BenD
       Date: February 10, 2025, 12:26 pm
       ---------------------------------------------------------
       All well noted. Thank you. I will revert
       
       #Post#: 60375--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: BenD
       Date: March 3, 2025, 9:52 am
       ---------------------------------------------------------
       As advised RK appealed to POPLA on 7th February , which they
       acknowledged.
       As far as RK can see no response from the Opertor since then .
       Are they now officially time barred , given it's 3rd March now ?
       Screenshot of POPLA status page below.
       [attachment deleted by admin]
       #Post#: 60455--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: b789
       Date: March 3, 2025, 6:44 pm
       ---------------------------------------------------------
       No, they’re not time barred. You are waiting for the operators
       evidence/response pack which you will be able to respond/rebut.
       It can take many weeks before you get this and then after
       responding it can take more weeks for a final decision. At the
       moment, it is taking over 8 weeks for POPLA appeals to be
       adjudicated.
       #Post#: 60458--------------------------------------------------
       Re: 481 Green Lanes CUP Enforcement 
   DIR By: DWMB2
       Date: March 3, 2025, 6:53 pm
       ---------------------------------------------------------
       POPLA say the operator has up to 21 days to respond to your
       appeal after you submit it, but I don't know if they actually
       bother to enforce that. Don't assume anything, and keep checking
       the portal and your emails (including spam folders) regularly.
       *****************************************************
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