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       #Post#: 56003--------------------------------------------------
       Dart crossing late payment (not) and now with Bristol and sutor
   DIR By: Michaelblueboy
       Date: January 31, 2025, 7:19 am
       ---------------------------------------------------------
       Last June we travelled back from France to North Wales using the
       Dartford crossing. We paid £7 prior to crossing using Nochex who
       work on behalf of Dartford crossing. We instantly received an
       invoice via email confirming payment and cost. Fast forward jan
       8th 2025 and we receive letter in post from the outlaws Bristol
       and Sutor demanding payment of £192.50 !!! When I rang them they
       said it was for late payment even though we paid on the day. I
       explained I wanted to appeal and was advised to contact
       transport enforcement which I have done and am now in appeal
       stage.
       Our reason for appeal is we paid on the day before crossing and
       had email confirming this . The fact that Nachex who take
       payments on behalf of council were late making that payment.
       Surely I can’t be blamed for that and would of thought if they
       are collecting payments on behalf of Dartford crossing, then
       they need to ensure THEY Not me make those payments on time. To
       say I’m responsible when I’ve had email confirming payment is
       unfair. Bristol and Sutor saying I should of had notifications
       of default prior to letter from them dated 8th Jan 2025. They
       also want copies of what I am arguing my appeal on and loads of
       details around my national insurance numbers wether I’m working
       bank details etc . I don’t feel comfortable given such details
       as I might win appeal.
       Any advice greatly appreciated.
       #Post#: 56012--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: DWMB2
       Date: January 31, 2025, 7:48 am
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       This is a decriminalised matter so I have moved this post to the
       Civil penalty charge notices (Councils, TFL and so on)
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/<br
       />forum.
       To help the users there provide you with the best advice, please
       read the following thread carefully and provide as much of the
       information it requests as you are able to: READ THIS FIRST -
       **BEFORE POSTING YOUR CASE!**, This section is for council, TFL,
       Dart/Mersey/Tyne etc. cases
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
       />
       #Post#: 56026--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: Gilan02
       Date: January 31, 2025, 8:36 am
       ---------------------------------------------------------
       You might want to read
  HTML https://www.kentlive.news/news/kent-news/dartford-crossing-scam-catching-drivers-2545117
       #Post#: 56029--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: H C Andersen
       Date: January 31, 2025, 8:45 am
       ---------------------------------------------------------
       OP, that you haven't mentioned receiving a PCN means your V5C
       was(and maybe still is) out of date or, much less likely, that
       this was a hire vehicle and the hire company gave incorrect
       details for you.
       Check your V5C situation and if it's current when it was last
       updated. I don't know what you mean by 'appeal' because you're
       long past the stage at which you have a right to make reps. Your
       correspondence with Dartcharge is essential as is the Notice of
       Enforcement.
       Note that if you go past the latest date for payment stated in
       the NoE then you are exposed to an additional fee of £235!
       #Post#: 56035--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: Michaelblueboy
       Date: January 31, 2025, 9:22 am
       ---------------------------------------------------------
       Thanks for moving and the replies. When I phoned the traffic
       enforcement office yesterday they agreed to email me forms Te7
       and Te9?to complete. This is my witness statement of why I am
       appealing (see original post) and and a statement of extension
       of time. I have completed these and am returning shortly but
       just wanted some advice  around do I need to add any more info
       on my witness statement. If you look at my post I have explained
       my reasons for appeal. Also should I send this info Bristow and
       Sutor as they are demanding I send to them along with lots of
       other personal information I mentioned in my post. Any help
       greatly appreciated
       #Post#: 56037--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: Michaelblueboy
       Date: January 31, 2025, 9:26 am
       ---------------------------------------------------------
       Forgot to mention I can’t find my v5 it’s in house somewhere but
       am still looking. May have old address on not sure. Maybe that’s
       why I never had any correspondence. Any advice still appreciated
       thank you
       #Post#: 56072--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: fraser.mitchell
       Date: January 31, 2025, 1:08 pm
       ---------------------------------------------------------
       --- Quote from: Michaelblueboy link ---
       >
       > Forgot to mention I can’t find my v5 it’s in house somewhere
       but am still looking. May have old address on not sure. Maybe
       that’s why I never had any correspondence. Any advice still
       appreciated thank you
       >
       --- End Quote ---
       Oh dear, oh dear ! The commonest reason we have on here for
       bailiffs at your door is failure to update their V5 and a PCN is
       served to the name and address on it. We've seen a thread on
       here just this week where the OP told us it is over 3 years
       out-of-date. Unfortunately, things rarely go well in such
       situations. TEC pass your Out-of-Time declaration to DART who
       can and probably will, reject it on the basis that all the
       enforcement documents were sent to the name and address on the
       V5. TEC then reject the submission.  It is your legal duty as a
       V5 holder to keep it up-to-date.
       Anyway, please post everything you currently have here,
       especially details of your payment. Also tell us how out-of-date
       your V5 is. Updates on or around the date of an address change
       usually mean the Witness Statement is accepted, because DVLA
       take some time to do the update, although you can do this
       online. Updating the driver licence address does not update
       one's V5
       #Post#: 56079--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: Michaelblueboy
       Date: January 31, 2025, 1:53 pm
       ---------------------------------------------------------
       Thanks for the reply. I hear what your saying but I still don’t
       get the penalty for the late payment when we paid on the day and
       had email confirming the payment. The fact there was a delay in
       the payment was down to the  company we used on line. We paid on
       day had acknowledgement of that payment yet they didn’t pay it
       until the Monday where we had acknowledgement of it pain on the
       Friday before . Also can anyone clarify if I have to share the
       info with bristow and sutor
       #Post#: 56081--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: fraser.mitchell
       Date: January 31, 2025, 2:05 pm
       ---------------------------------------------------------
       --- Quote from: Michaelblueboy link ---
       >
       > Thanks for the reply. I hear what your saying but I still
       don’t get the penalty for the late payment when we paid on the
       day and had email confirming the payment. The fact there was a
       delay in the payment was down to the  company we used on line.
       We paid on day had acknowledgement of that payment yet they
       didn’t pay it until the Monday where we had acknowledgement of
       it pain on the Friday before . Also can anyone clarify if I have
       to share the info with bristow and sutor
       >
       --- End Quote ---
       Yes indeed, but it is plainly obvious that despite your paying,
       there is an error somewhere such that when you crossed, your
       crossing was not linked to the payment. The stage you're at
       currently, means you have to get the process reverted before you
       can even argue the toss about the payment and the PCN. Sorry,
       but that is the process, so you have to fit into it, unless you
       can get DART to accept their error and call off the bailiffs.
       Our normal advice here is to pay the bailiffs to freeze the
       amount owing. Payment does not affect your rights to submit a
       Witness Statement, (in your case, Out-of-Time), when you can
       explain the circumstances.
       The above assumes you have contacted DART about the matter and
       got nowhere.
       #Post#: 56083--------------------------------------------------
       Re: Dart crossing late payment (not) and now with Bristol and
       sutor
   DIR By: H C Andersen
       Date: January 31, 2025, 2:09 pm
       ---------------------------------------------------------
       +1.
       You are on the wrong tack.
       You had your chance to argue your case (make representations)
       when your PCN was delivered...to the wrong address. In all
       probability you have no way of presenting your case because
       no-one has to consider it. This is not about the merits or
       otherwise of your case, it's procedural.
       So:
       Find your V5C.
       Post the NoE. We MUST know the latest date for payment.
       PAY THE BAILIFF.
       Paying the bailiff limits your financial exposure to its current
       level. If you leave matters and fail in your TEC application
       then you're in line for £235 more which more than doubles your
       debt.
       This is procedural at this stage and you need to limit your
       potential damage.
       Paying has NO effect on the likelihood of success with your
       out-of-time application to TEC. If you succeed you get your
       money back.
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