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#Post#: 56003--------------------------------------------------
Dart crossing late payment (not) and now with Bristol and sutor
DIR By: Michaelblueboy
Date: January 31, 2025, 7:19 am
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Last June we travelled back from France to North Wales using the
Dartford crossing. We paid £7 prior to crossing using Nochex who
work on behalf of Dartford crossing. We instantly received an
invoice via email confirming payment and cost. Fast forward jan
8th 2025 and we receive letter in post from the outlaws Bristol
and Sutor demanding payment of £192.50 !!! When I rang them they
said it was for late payment even though we paid on the day. I
explained I wanted to appeal and was advised to contact
transport enforcement which I have done and am now in appeal
stage.
Our reason for appeal is we paid on the day before crossing and
had email confirming this . The fact that Nachex who take
payments on behalf of council were late making that payment.
Surely I can’t be blamed for that and would of thought if they
are collecting payments on behalf of Dartford crossing, then
they need to ensure THEY Not me make those payments on time. To
say I’m responsible when I’ve had email confirming payment is
unfair. Bristol and Sutor saying I should of had notifications
of default prior to letter from them dated 8th Jan 2025. They
also want copies of what I am arguing my appeal on and loads of
details around my national insurance numbers wether I’m working
bank details etc . I don’t feel comfortable given such details
as I might win appeal.
Any advice greatly appreciated.
#Post#: 56012--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: DWMB2
Date: January 31, 2025, 7:48 am
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This is a decriminalised matter so I have moved this post to the
Civil penalty charge notices (Councils, TFL and so on)
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/<br
/>forum.
To help the users there provide you with the best advice, please
read the following thread carefully and provide as much of the
information it requests as you are able to: READ THIS FIRST -
**BEFORE POSTING YOUR CASE!**, This section is for council, TFL,
Dart/Mersey/Tyne etc. cases
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
/>
#Post#: 56026--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: Gilan02
Date: January 31, 2025, 8:36 am
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You might want to read
HTML https://www.kentlive.news/news/kent-news/dartford-crossing-scam-catching-drivers-2545117
#Post#: 56029--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: H C Andersen
Date: January 31, 2025, 8:45 am
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OP, that you haven't mentioned receiving a PCN means your V5C
was(and maybe still is) out of date or, much less likely, that
this was a hire vehicle and the hire company gave incorrect
details for you.
Check your V5C situation and if it's current when it was last
updated. I don't know what you mean by 'appeal' because you're
long past the stage at which you have a right to make reps. Your
correspondence with Dartcharge is essential as is the Notice of
Enforcement.
Note that if you go past the latest date for payment stated in
the NoE then you are exposed to an additional fee of £235!
#Post#: 56035--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: Michaelblueboy
Date: January 31, 2025, 9:22 am
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Thanks for moving and the replies. When I phoned the traffic
enforcement office yesterday they agreed to email me forms Te7
and Te9?to complete. This is my witness statement of why I am
appealing (see original post) and and a statement of extension
of time. I have completed these and am returning shortly but
just wanted some advice around do I need to add any more info
on my witness statement. If you look at my post I have explained
my reasons for appeal. Also should I send this info Bristow and
Sutor as they are demanding I send to them along with lots of
other personal information I mentioned in my post. Any help
greatly appreciated
#Post#: 56037--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: Michaelblueboy
Date: January 31, 2025, 9:26 am
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Forgot to mention I can’t find my v5 it’s in house somewhere but
am still looking. May have old address on not sure. Maybe that’s
why I never had any correspondence. Any advice still appreciated
thank you
#Post#: 56072--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: fraser.mitchell
Date: January 31, 2025, 1:08 pm
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--- Quote from: Michaelblueboy link ---
>
> Forgot to mention I can’t find my v5 it’s in house somewhere
but am still looking. May have old address on not sure. Maybe
that’s why I never had any correspondence. Any advice still
appreciated thank you
>
--- End Quote ---
Oh dear, oh dear ! The commonest reason we have on here for
bailiffs at your door is failure to update their V5 and a PCN is
served to the name and address on it. We've seen a thread on
here just this week where the OP told us it is over 3 years
out-of-date. Unfortunately, things rarely go well in such
situations. TEC pass your Out-of-Time declaration to DART who
can and probably will, reject it on the basis that all the
enforcement documents were sent to the name and address on the
V5. TEC then reject the submission. It is your legal duty as a
V5 holder to keep it up-to-date.
Anyway, please post everything you currently have here,
especially details of your payment. Also tell us how out-of-date
your V5 is. Updates on or around the date of an address change
usually mean the Witness Statement is accepted, because DVLA
take some time to do the update, although you can do this
online. Updating the driver licence address does not update
one's V5
#Post#: 56079--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: Michaelblueboy
Date: January 31, 2025, 1:53 pm
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Thanks for the reply. I hear what your saying but I still don’t
get the penalty for the late payment when we paid on the day and
had email confirming the payment. The fact there was a delay in
the payment was down to the company we used on line. We paid on
day had acknowledgement of that payment yet they didn’t pay it
until the Monday where we had acknowledgement of it pain on the
Friday before . Also can anyone clarify if I have to share the
info with bristow and sutor
#Post#: 56081--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: fraser.mitchell
Date: January 31, 2025, 2:05 pm
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--- Quote from: Michaelblueboy link ---
>
> Thanks for the reply. I hear what your saying but I still
don’t get the penalty for the late payment when we paid on the
day and had email confirming the payment. The fact there was a
delay in the payment was down to the company we used on line.
We paid on day had acknowledgement of that payment yet they
didn’t pay it until the Monday where we had acknowledgement of
it pain on the Friday before . Also can anyone clarify if I have
to share the info with bristow and sutor
>
--- End Quote ---
Yes indeed, but it is plainly obvious that despite your paying,
there is an error somewhere such that when you crossed, your
crossing was not linked to the payment. The stage you're at
currently, means you have to get the process reverted before you
can even argue the toss about the payment and the PCN. Sorry,
but that is the process, so you have to fit into it, unless you
can get DART to accept their error and call off the bailiffs.
Our normal advice here is to pay the bailiffs to freeze the
amount owing. Payment does not affect your rights to submit a
Witness Statement, (in your case, Out-of-Time), when you can
explain the circumstances.
The above assumes you have contacted DART about the matter and
got nowhere.
#Post#: 56083--------------------------------------------------
Re: Dart crossing late payment (not) and now with Bristol and
sutor
DIR By: H C Andersen
Date: January 31, 2025, 2:09 pm
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+1.
You are on the wrong tack.
You had your chance to argue your case (make representations)
when your PCN was delivered...to the wrong address. In all
probability you have no way of presenting your case because
no-one has to consider it. This is not about the merits or
otherwise of your case, it's procedural.
So:
Find your V5C.
Post the NoE. We MUST know the latest date for payment.
PAY THE BAILIFF.
Paying the bailiff limits your financial exposure to its current
level. If you leave matters and fail in your TEC application
then you're in line for £235 more which more than doubles your
debt.
This is procedural at this stage and you need to limit your
potential damage.
Paying has NO effect on the likelihood of success with your
out-of-time application to TEC. If you succeed you get your
money back.
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