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       #Post#: 121446--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: jfollows
       Date: June 11, 2026, 6:31 am
       ---------------------------------------------------------
       My guess is that the revised defence has to be submitted by 24
       June, 28 days after the court order dated 27 May. But that’s
       only a guess. Per Reply #53 which has some of the necessary
       details made vague.
       #Post#: 121448--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: jfollows
       Date: June 11, 2026, 6:54 am
       ---------------------------------------------------------
       --- Quote ---
       > 10. Pursuant to paragraph 4 of POFA, the Claimant has the
       right to recover the Charge from the 'Keeper'. Paragraph 1 of
       POFA clarifies that the Registered Keeper is presumed to
       > be the 'Keeper' unless proven otherwise.
       --- End Quote ---
       needs to be challenged - what “Paragraph 1 of POFA” and where
       does it say this?
       Is this just a typical untrue statement stated as fact, which is
       common practice, in the hope that nobody notices it’s complete
       rubbish? But did they mean to say ‘driver’, which they didn’t?
       Of course the “registered keeper” can be presumed to be the
       “keeper”! It’s total rubbish which needs to be pointed out as
       such.
       --- Quote ---
       > SCHEDULE 4
       > Recovery of unpaid parking charges
       >
       > Introductory
       >
       > 1(1)This Schedule applies where—
       >
       > (a)the driver of a vehicle is required by virtue of a relevant
       obligation to pay parking charges in respect of the parking of
       the vehicle on relevant land; and
       >
       > (b)those charges have not been paid in full.
       >
       > (2)It is immaterial for the purposes of this Schedule whether
       or not the vehicle was permitted to be parked (or to remain
       parked) on the land.
       --- End Quote ---
       --- Quote ---
       > Right to claim unpaid parking charges from keeper of vehicle
       >
       > 4(1)The creditor has the right to recover any unpaid parking
       charges from the keeper of the vehicle.
       >
       > (2)The right under this paragraph applies only if—
       >
       > (a)the conditions specified in paragraphs 5, 6, 11 and 12 (so
       far as applicable) are met; and
       >
       > (b)the vehicle was not a stolen vehicle at the beginning of
       the period of parking to which the unpaid parking charges
       relate.
       >
       > (3)For the purposes of the condition in sub-paragraph (2)(b),
       the vehicle is to be presumed not to be a stolen vehicle at the
       material time, unless the contrary is proved.
       >
       > (4)The right under this paragraph may only be exercised after
       the end of the period of 28 days beginning with the day on which
       the notice to keeper is given.
       >
       > (5)The maximum sum which may be recovered from the keeper by
       virtue of the right conferred by this paragraph is the amount
       specified in the notice to keeper under paragraph 8(2)(c) or (d)
       or, as the case may be, 9(2)(d) (less any payments towards the
       unpaid parking charges which are received after the time so
       specified).
       >
       > (6)Nothing in this paragraph affects any other remedy the
       creditor may have against the keeper of the vehicle or any other
       person in respect of any unpaid parking charges (but this is not
       to be read as permitting double recovery).
       >
       > (7)The right under this paragraph is subject to paragraph 13
       (which provides for the right not to apply in certain
       circumstances in the case of a hire vehicle).
       --- End Quote ---
       #Post#: 121452--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: InterCity125
       Date: June 11, 2026, 7:07 am
       ---------------------------------------------------------
       I'm sure there's a section in PoFA which sets out 'meanings'
       under the Act.
       I think the Claimant means that the word 'keeper', when used in
       text of the PoFA legislation, means the Registered Keeper of the
       vehicle in question.
       #Post#: 121453--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: InterCity125
       Date: June 11, 2026, 7:16 am
       ---------------------------------------------------------
       The OP should also examine the wording of the PoFA explanatory
       notes.
       In particular Note 221 which specifies the following;
       221.Paragraph 4 provides that the creditor has a right to
       recover unpaid parking charges from the keeper of the relevant
       vehicle if the conditions set out in paragraphs 5, 6, 11 and 12
       are satisfied.
       The creditor is not obliged to pursue unpaid parking charges
       through this scheme and may seek to do so through other means
       but they may not use the scheme provided for here to secure
       double recovery of unpaid parking charges (paragraph 4(6)), nor
       will they have the right to pursue the keeper, as opposed to the
       driver, of the vehicle where they have sufficient details of the
       driver’s identity.
       The right to reclaim unpaid parking charges from the vehicle
       keeper does not apply in cases where the vehicle has been stolen
       before it was parked, (paragraphs 4(2) to (3)), or in certain
       circumstances where the vehicle in question was a hire vehicle
       (paragraph 4(7)). The creditor may not make a claim against the
       keeper of a vehicle for more than the amount of the unpaid
       parking related charges as they stood when the notice to the
       driver was issued (paragraph 4(5)).
  HTML https://www.legislation.gov.uk/ukpga/2012/9/notes/division/5/1/3
       #Post#: 121522--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: Jengie
       Date: June 11, 2026, 3:44 pm
       ---------------------------------------------------------
       Does this link work?
  HTML https://ibb.co/ch0mjgSG
       I have until 25th June I think.
       #Post#: 121534--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: DWMB2
       Date: June 11, 2026, 5:35 pm
       ---------------------------------------------------------
       --- Quote from: InterCity125 link ---
       >
       > I'm sure there's a section in PoFA which sets out 'meanings'
       under the Act.
       --- End Quote ---
       There is, paragraph 2.
       --- Quote from: InterCity125 link ---
       >
       > I think the Claimant means that the word 'keeper', when used
       in text of the PoFA legislation, means the Registered Keeper of
       the vehicle in question.
       --- End Quote ---
       Yep:
       [indent]“keeper” means the person by whom the vehicle is kept at
       the time the vehicle was parked, which in the case of a
       registered vehicle is to be presumed, unless the contrary is
       proved, to be the registered keeper;[/indent]
       #Post#: 121538--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: InterCity125
       Date: June 12, 2026, 1:09 am
       ---------------------------------------------------------
       --- Quote from: Jengie link ---
       >
       >
       > Does this link work?
       >
       >
  HTML https://ibb.co/ch0mjgSG
       >
       > I have until 25th June I think.
       >
       --- End Quote ---
       Yes, that's fine - it looks pretty compliant.
       Can you confirm that you have used this branch of KK Donuts
       before?
       #Post#: 121541--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: Jengie
       Date: June 12, 2026, 2:15 am
       ---------------------------------------------------------
       yes i have and I knew it was open late but didn't check the
       actual time that evening. Their argument is that I cannot be a
       customer when the store was closed.
       However, I entered as a customer, was just unable to buy
       anything
       #Post#: 121545--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: InterCity125
       Date: June 12, 2026, 2:49 am
       ---------------------------------------------------------
       --- Quote from: Jengie link ---
       >
       > yes i have and I knew it was open late but didn't check the
       actual time that evening. Their argument is that I cannot be a
       customer when the store was closed.
       > However, I entered as a customer, was just unable to buy
       anything
       >
       --- End Quote ---
       That's good news.
       The notice says "Customers Only"
       You are a regular customer and therefore appear to satisfy the
       requirements of the term.
       They will argue differently by you are protected by the concept
       of contra-proferentem - meaning that, as a consumer, you are
       entitled to interpret the term in a manner which benefits you so
       long as that interpretation is reasonable based on the wording
       used.
       I asked you if you were a customer of KK and you answered "Yes"
       - that is a reasonable interpretation.
       I have read their more detailed PoC - what a mess they have
       made.
       This just goes to show how useless these legal firms are when
       they are forced to ski off-piste - meaning, that at soon as they
       can no longer use their boiler-plate PoC, they simply don't have
       the required skills or attention span to deal with the claim.
       I think we can use this to our advantage but we need to play a
       tactical game.
       They have said that they are pursuing you as keeper - but you
       aren't the keeper.
       We'll need to come up with a defence which doesn't tip them off
       as to their numerous errors.
       Then, at a later stage, we can submit our Witness Statement at
       the last possible moment (hopefully after we have seen their WS)
       - in our WS we can then make it clear that you are not the
       keeper.
       Maybe others could comment on this approach?
       Does all this make sense?
       #Post#: 121548--------------------------------------------------
       Re: MET parking fine Krispy Kreme Donuts New Malden - parked
       within time limit but they say driver was not a customer
   DIR By: DWMB2
       Date: June 12, 2026, 3:27 am
       ---------------------------------------------------------
       --- Quote ---
       > The notice says "Customers Only"
       >
       > You are a regular customer and therefore appear to satisfy the
       requirements of the term.
       --- End Quote ---
       How well that approach goes down may depend on "judge bingo".
       Some judges may think a defendant is "taking the p*ss" somewhat
       by seeking to argue that a reasonable interpretation of the
       signage is that someone who has previously been (or is a
       regular) customer is entitled to use their land for free parking
       even when not actively being a customer at the time (e.g. When
       the store is closed). Others may go for it.
       Another angle here may be that the signage makes no valid
       contractual offer to non-customers. It prohibits non-customers
       from parking rather than offering them parking on certain terms
       in the way it does to customers.
       It might be difficult to run both of these arguments in tandem,
       as one involves making the argument that the driver was a
       customer despite the store being closed, whilst the other
       involves arguing the driver was not a customer.
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