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#Post#: 98563--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: Jengie
Date: November 17, 2025, 4:24 pm
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My apologies, it was an email addressed to me from DCB legal
(not MET parking) with attachments of all correspondence to
date.
The claim has not yet been assigned to a county court.
Thank you so much for outlining the process, so it sounds like I
now wait for the N180 DQs before I state the reasons why I think
the PCN was issued incorrectly. Is that right?
Thank you
#Post#: 98586--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: b789
Date: November 18, 2025, 2:40 am
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You will not have to explain anything from now on. Once you have
received and then submitted your N180 DQ, you will receive a
date for your waste of time mediation call and after that, it
will be wait for the discontinuation.
Just keep checking your MCOL history and when it updates to show
that your DQ has been sent, just follow this advice:
Having received your own N180 (make sure it is not simply a copy
of the claimants N180) or been notified on MCOL that yours has
been sent, do not use the paper form. Ignore all the other forms
that came with it. you can discard those. Download your own N180
DQ here and fill it in on your computer. You sign it by simply
typing your full name in the signature box.
HTML https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
Here are the answers to some of the less obvious questions:
[indent]• The name of the court is "Civil National Business
Centre".
• To be completed by "Your full name" and you are the
"Defendant".
• C1: "YES"
• D1: "NO". Reason: "I wish to question the Claimant about their
evidence at a hearing in person and to expose omissions and any
misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking
case paperwork for a living, having this case heard solely on
papers would appear to put the Claimant at an unfair advantage,
especially as they would no doubt prefer the Defendant not to
have the opportunity to expose the issues in the Claimants
template submissions or speak as the only true witness to events
in question.."
• F1: Whichever is your nearest county court. Use this to find
it:
HTML https://www.find-court-tribunal.service.gov.uk/search-option
• F3: "1".
• Sign the form by simply typing your full name for the
signature.[/indent]
When you have completed the form, attach it to a single email
addressed to both dq.cnbc[member=6517]justice[/member].gov.uk
and [claimant to their legal representative]and CC in yourself.
Make sure that the claim number is in the subject field of the
email.
#Post#: 103969--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: Jengie
Date: December 29, 2025, 7:16 am
---------------------------------------------------------
Thanks
N180 DQ now completed and submitted.
I will await the mediation call next
Best wishes
Nicole
#Post#: 103989--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: b789
Date: December 29, 2025, 10:25 am
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For the mediation call, the only requirement is for you "attend"
the call. It is not part of the judicial process and no judge is
involved.
This is what I advise you to say when you receive the call from
the mediator:
“Before I set out my position, please confirm from the
claimant’s side:[/I]
[indent][I]• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle
today.[/indent]
Please relay that back to me before we continue.”
After the mediator calls back...
If identified and authority confirmed:
[indent]“Thank you. I’m content to proceed on that basis. My
settlement offer is £0, or I invite the claimant to discontinue
with no order as to costs.”[/indent]
If no/unclear authority:
[indent]“Please record that the claimant’s attendee has not
confirmed settlement authority. My position remains that
liability is denied and my offer is £0, subject to prompt
approval by an authorised solicitor if they choose to
discontinue.”[/indent]
If the mediator probes your defence:
[indent]”[I]In what capacity are you asking that question? Are
you legally trained? If not, please refrain from offering
opinions. I will be reporting any attempt to do so as
inappropriate[/I].”[/indent]
All you need to know is the name and the position of the person
acting for the claimant and report that back to us. It will be
over within minutes. Complete waste of time otherwise.
#Post#: 116338--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: Jengie
Date: April 19, 2026, 11:18 am
---------------------------------------------------------
Good afternoon, so mediation was completed and I have now
received an email from the Court which says:
The District Judge requests that the Court writes to you as
follows:
“The defence is missing please attach by way of reply”
So, should I put together a defence along the lines of my
original defence as stated above when this thread started?
Thanks
#Post#: 116344--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: jfollows
Date: April 19, 2026, 12:40 pm
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Re-send the defence you sent last October, plus the
acknowledgment of its receipt, and ask them what they’re playing
at by saying your defence is missing.
You are not responsible for their cock-up.
#Post#: 116345--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: Jengie
Date: April 19, 2026, 12:48 pm
---------------------------------------------------------
ok will do. The defence was never submitted to the court by me,
only to the parking cmpany and then the parking ombudsman (a
year and a half ago) so I guess MET parking didn't include it -
is it their responsibility to include my defence?
Anyway, will send something in during the week.
#Post#: 116346--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: jfollows
Date: April 19, 2026, 12:51 pm
---------------------------------------------------------
As per Reply #32 you needed to submit your defence to the court.
You didn’t, so you could have received a default judgement
against you, but it looks like you’re being given a second
chance. Take it! Waiting a few days is a bad idea. MET can apply
for a default judgement against you tomorrow because of your
failure to file a defence. Don’t mess about!
It’s your defence and your responsibility. Nothing to do with
MET or anyone else.
You said
--- Quote ---
> I submitted the defence as stated in your post of 21st October
and have received an acknowledgement from the CNBC.
--- End Quote ---
#Post#: 116349--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: Jengie
Date: April 19, 2026, 1:18 pm
---------------------------------------------------------
Sorry, I was getting confused.
I did submit the defence you provided as per #32 and have a copy
of it, and also a letter from HM Courts & Tribunals Service
which says 'I acknowledge receipt of your defence. A copy is
being served on the claimant.' etc etc.
The defence as per #32 was about how the claimant didn't provide
enough details etc, do I now have to include reasons why I
believe the parking ticket was not valid, i.e. I stayed less
than the permitted 90 minutes and was a customer?.
Thanks
#Post#: 116351--------------------------------------------------
Re: MET parking fine Krispy Kreme Donuts New Malden - parked
within time limit but they say driver was not a customer
DIR By: jfollows
Date: April 19, 2026, 1:33 pm
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No, as in Reply #45, if you submitted a defence and it was
acknowledged that’s your defence, you need to re-send it and ask
them what they’re on about by saying that you didn’t submit one.
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