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#Post#: 53610--------------------------------------------------
NCP Gatwick Final Notice - No PCN received!
DIR By: rizlagunner
Date: January 16, 2025, 6:26 am
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I have received a "Final Notice" from NCP for dropoff at Gatwick
that I didn't pay for. I can confirm, very diligently as I pay
extra attention to the mail I received, that I received no
initial letter from these guys, and the letter claims that
representation period has now expired. I want to contest this as
this is a blatant lie, I have never received a PCN from them and
there is no way in hell I am paying this final notice charge.
How can I go about challenging this?
HTML https://i.imgur.com/eBJy8Wm.jpeg
#Post#: 53619--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: b789
Date: January 16, 2025, 6:55 am
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You send them a formal complaint (they’re required to treat a
complaint as an appeal also). You do so only as the Keeper.
There is no legal obligation on the Keeper to identify the
driver and you should not do so, inadvertently or otherwise.
Send the following, only as the Keeper:
--- Quote ---
> Subject: Formal Complaint and Data Rectification Notice – [PCN
Reference Number]
>
> Dear NCP Complaints Team,
>
> I am writing in my capacity as the registered keeper regarding
the above-referenced parking charge notice (PCN). This letter
constitutes a formal complaint and a data rectification notice,
which you are obliged to consider as an appeal pursuant to
Section 11.2 of the BPA/IPC Private Parking Single Code of
Practice (PPSCoP).
>
> I did not receive the original Notice to Keeper (NtK) for this
alleged contravention. The only correspondence I have received
is a reminder, which left no opportunity to appeal within the
correct timeframe. This failure is a breach of Section 11.2 of
the PPSCoP, which requires operators to ensure notices are
issued properly and that keepers are given a fair opportunity to
challenge the parking charge.
>
> Furthermore, NCP cannot hold a registered keeper liable for
any alleged contravention on land that is under statutory
control. Gatwick Airport is not 'relevant land' as defined by
Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), and as
such, the registered keeper cannot be pursued under this
legislation.
>
> If Gatwick Airport wanted to hold owners or keepers liable
under its bylaws, this would be a matter for the landowner.
However, this is not relevant here because your parking charge
is not a statutory penalty but rather a contractual claim issued
for your own profit. As such, it can only be pursued against the
driver, and there is no legal presumption that the registered
keeper is the driver.
>
> I also formally exercise my rights under the UK General Data
Protection Regulation (UK GDPR) to request rectification of your
records. Please confirm:
>
> 1. That my name and address are recorded accurately as per the
DVLA-provided details.
>
> 2. That no inaccurate or incomplete data has been or will be
shared with third parties.
>
> You are required to confirm cancellation of this PCN and
rectification of your records within 28 days. Any further
attempt to pursue this baseless charge will be considered
harassment, and I will escalate my complaint to the BPA, DVLA,
or ICO as necessary.
>
> Yours faithfully,

>
> [Your Full Name]

> [Your Address]

> [Vehicle Registration Number]
>
--- End Quote ---
#Post#: 54177--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: rizlagunner
Date: January 20, 2025, 6:26 am
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Just sending this in now. Is it fine to use the Contact Us form
on their website under feedback and complaints? Or should I send
a letter in writing instead?
#Post#: 54190--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: b789
Date: January 20, 2025, 7:36 am
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You can use their complaints/feedback webform.
#Post#: 59740--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: rizlagunner
Date: February 26, 2025, 7:29 am
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Update: So I sent the above notice to their complaints feedback
section and received only an automated response that they
(complaints) don't deal with PC inquiries. I have now received
this debt recovery letter:
HTML https://imgur.com/gallery/ESiHKgH
I notice once again the letter is dated 19th, delivered today
(26th) so 7 of the 14 days are already gone. This was also the
case with the Final Notice letter. There was no initial PCN ever
sent. Incredibly infuriating because I know for a fact they
never delivered a PCN, but I can't do anything about it as they
hold all the power, and can arbitrarily keep increasing the
charge as I have no recourse to challenge as a citizen.
#Post#: 59746--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: b789
Date: February 26, 2025, 7:36 am
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Ignore the rubbish that they don't deal with complaints at their
official complaints email address. The complaint has been served
on them and it is up to them to respond within the required
deadlines. If they don't, they re in breach of the PPSCoP and
therefore all in breach of the KADOE contract which makes them
liable to a DVLA complaint and any subsequent sanctions.
The link you've provided doesn't show anything.
Ignore any and all debt recovery letters. We don't need to know
about them and you can bin them. They are powerless to do
anything except to try and scare the low-hanging fruit on the
gullible tree into paying out of ignorance and fear.
#Post#: 59758--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: rizlagunner
Date: February 26, 2025, 8:38 am
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Not sure why the link won't work, seems fine to me. Uploading as
attachment here. The letter is from Trace Debt Recovery saying
their client has told them that i owe parking charges.
Originally £100 and now £170. My concern is it says if I take no
action, they may apply for a CCJ, which would also add on court
fees and solicitor charges. They're asking to contact them, and
I'm considering calling them if only to just explain to them my
position.
[attachment deleted by admin]
#Post#: 59761--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: DWMB2
Date: February 26, 2025, 9:01 am
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Do not contact debt collectors, and never phone them. If your
position is anything other than "here are my credit card
details" then they will not be interested. They certainly aren't
the sort of company I would want to have access to my phone
number.
--- Quote ---
>
> My concern is it says if I take no action, they may apply for
a CCJ
--- End Quote ---
Trace cannot take court action. NCP could - if they did, we
could help you defend this. Even if the worst happened and you
lost (very unlikely I'd suggest, given the circumstances), it
would be unlikely to cost you much more than what they are
currently demanding. This process is designed to scare you - if
you stick to your guns, you've got a strong case.
#Post#: 59786--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: rizlagunner
Date: February 26, 2025, 11:59 am
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Thanks for the advice. So I'll just sit tight and wait to see if
they take any further action then. Will post if I receive
anything.
#Post#: 59788--------------------------------------------------
Re: NCP Gatwick Final Notice - No PCN received!
DIR By: b789
Date: February 26, 2025, 12:15 pm
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Trace and all the other debt collectors are powerless and must
be ignored. All they can do is try and scare the low-hanging
fruit on the gullible tree tp pay up out of ignorance and fear.
Here is a bit of an eduction for you about how CCJs work:
--- Quote ---
> A County Court Judgment (CCJ) does not just happen—it follows
a clear legal process. If someone gets a Parking Charge Notice
(PCN) from a private parking company, here's what happens step
by step:
>
> [indent]1. Parking Charge Notice (PCN) Issued
>
> [indent]• The parking company sends a letter (Notice to
Keeper) demanding money.
>
> • This is not a fine—it’s an invoice for an alleged breach of
contract.[/indent]
>
> 2. Opportunity to Appeal
>
> [indent]• The recipient can appeal to the parking company.
>
> •If rejected, they may be able to appeal to POPLA (if BPA
member) or IAS (if IPC member).
>
> • If an appeal is lost or ignored, the parking company demands
payment.[/indent]
>
> 3. Debt Collection Letters
>
> [indent]• The parking company might send scary letters or pass
the case to a debt collector.
>
> • Debt collectors have no power—they just send letters and can
be ignored.
>
> • No CCJ happens at this stage.[/indent]
>
> 4. Letter Before Claim (LBC)
>
> [indent]• If ignored for long enough, the parking company (or
their solicitor) sends a Letter Before Claim (LBC).
>
> • This is a warning that they may start a court case.
>
> • The recipient has 30 days to reply before a claim is filed.
>
> • No CCJ happens at this stage.[/indent]
>
> 5. County Court Claim Issued
>
> [indent]• If ignored or unpaid, the parking company may file a
claim with the County Court.
>
> • The court sends a Claim Form with details of the claim and
how to respond.
>
> • The recipient has 14 days to respond (or 28 days if they
acknowledge it).
>
> • No CCJ happens at this stage.[/indent]
>
> 6. Court Process
>
> [indent]• If the recipient defends the claim, a judge decides
if they owe money.
>
> • If the recipient ignores the claim, the parking company wins
by default.
>
> • No CCJ happens yet unless the recipient loses and ignores
the court.[/indent]
>
> 7. Judgment & Payment
>
> [indent]• If the court rules that money is owed, the recipient
has 30 days to pay in full.
>
> • If they pay within 30 days, no CCJ goes on their credit
file.
>
> • If they don’t pay within 30 days, the CCJ stays on their
credit file for 6 years.[/indent][/indent]
>
> Conclusion
>
> CCJs do not appear out of thin air. They only happen if:
>
> [indent]• A parking company takes the case to court.
>
> • The person loses or ignores the case.
>
> • The person fails to pay within 30 days.[/indent]
>
> If you engage with the process (appeal, defend, or pay on
time), no CCJ happens.
--- End Quote ---
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