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#Post#: 53132--------------------------------------------------
Re: Worth taking an appeal to POPLA or taking the £20 fine?
DIR By: Albamc
Date: January 13, 2025, 5:24 am
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And four more photos, including the security gate
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#Post#: 53138--------------------------------------------------
Re: Worth taking an appeal to POPLA or taking the £20 fine?
DIR By: b789
Date: January 13, 2025, 5:53 am
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TBH, I think you'd have a bit of difficulty arguing that there
was not enough signage notifying the driver to register their
VRM. You have shown a big sign outside the entrance to the
building, one inside the entrance and a red one on the reception
desk.
You say that the terminal for entering the VRM is beyond the
security barrier by the entrance to the building. Is the soft
play area you were taking your child to, also beyond this
barrier?
If you were given access beyond the barrier, I don't see how you
could argue the point about not being able to access the
terminal. I can sympathise with your predicament of trying to
control two excited children, but that does not really absolve
you of the requirement to notice such obvious signs as you've
shown us in the photos.
The actual terms signs you have shown us in the car park are not
compliant wth the BPA/IPC Private Parking Single Code of
Practice (PPSCoP) but I don't think that is going to hold much
sway with a POPLA assessor in these circumstances.
In this case, unless you are adamant you want to contest the
unfair charge, I would suggest paying the £20 and be done with
it. Contesting through POPLA is unlikely to be successful and
CEL will issue a claim if it remains unpaid. Easy enough to
defend but it is a very long, drawn out process with no
guarantee of success.
What have the Leisure Centre said about this charge when you
complained to them about it? I don't mean complaining to someone
behind the front desk but as high up the management food chain
as possible. They are jointly and severally liable for the
actins of their agents and as a patron, you don't expect to be
invoiced by an unregulated private company for what was a
mistake. Keep trying them but don't miss the deadline to pay the
£20 if you are not up to fighting this all the way.
#Post#: 53140--------------------------------------------------
Re: Worth taking an appeal to POPLA or taking the £20 fine?
DIR By: Albamc
Date: January 13, 2025, 5:57 am
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Yes, it rather looks that way, doesn't it? The soft play is
actually to the left of reception whereas the security gate is
to the right. But as you say, as you only have to ask at
reception to let you in, I'm not sure it's a great argument. I
was just concentrating on other things rather than parking
signs.
Thanks for your help. I guess on this occasion I'll just have to
wear the £20 and know more for next time.
Kind regards
Al
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