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       #Post#: 65506--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: DWMB2
       Date: April 3, 2025, 4:38 am
       ---------------------------------------------------------
       If the mediator genuinely said that you should complain about
       them, that's nonsense. It is the claimant's job to prove you owe
       the money (subject to the standard required by the court).
       #Post#: 65515--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: b789
       Date: April 3, 2025, 6:28 am
       ---------------------------------------------------------
       I absolutely concur with [member=103]DWMB2[/member] above. What
       the mediator said was not only legally incorrect, but also well
       beyond their remit. The Small Claims Mediation Service (SCMS) is
       not there to advise, pressure, or prejudge a case — especially
       not by misrepresenting the burden of proof or the legal
       framework.
       [indent]"The burden would be on you to prove you didn’t breach
       the terms and conditions..."[/indent]
       This is legally wrong. In a civil claim for breach of contract —
       such as a private parking claim — the burden is on the claimant
       to prove:
       [indent]• That a contract existed,
       • That the terms were breached,
       • That they suffered a loss or were entitled to a set amount as
       a result.[/indent]
       The defendant need not prove a negative (i.e. that they didn’t
       breach anything). They are entitled to deny the allegations and
       put the claimant to strict proof.
       SCMS mediators are not legally trained, not judges, and not
       permitted to offer:
       [indent]• Legal advice,
       • Legal assessments of either party’s case,
       • Predictions of court outcomes,
       • Threats or pressure to settle.[/indent]
       They are supposed to facilitate discussion and pass offers
       between parties in a neutral, confidential setting. Anything
       more is a misconduct of role.
       I strongly advise you to email the following complaint to the
       HMCTS Small Claims Mediation Service at
       scmreferrals@justice.gov.uk and also CC in yourself:
       --- Quote ---
       > To: HMCTS Small Claims Mediation Service
       >
       > scmreferrals@justice.gov.uk
       >
       > Subject: Formal Complaint – Misconduct by Mediator During
       Mediation Call
       >
       > Dear Sir/Madam,
       >
       > I wish to raise a formal complaint regarding the conduct of
       the mediator assigned to my recent small claims mediation call
       in relation to a parking charge dispute.
       >
       > During the call, the mediator made the following statement:
       >
       > [indent]“The burden would be on you to prove you didn’t breach
       the terms and conditions of the parking, not on them.”[/indent]
       >
       > This is both legally incorrect and entirely beyond the scope
       of what a Small Claims mediator is authorised or qualified to
       say. In civil proceedings, it is well established that the
       burden of proof lies with the claimant, who must demonstrate
       that a contract existed, that its terms were breached, and that
       they are entitled to the sum claimed. A defendant is under no
       obligation to disprove a breach, and any suggestion otherwise
       misrepresents the legal framework.
       >
       > Furthermore, the mediator advised that the only way to avoid
       court was to offer a settlement on the day, thereby implying
       that refusal to settle would automatically lead to adverse
       consequences. This was clearly an attempt to pressure me into
       making a payment, contrary to the intended voluntary nature of
       the mediation process.
       >
       > The call lasted no more than four minutes, during which the
       mediator:
       >
       > [indent]• Misstated the law regarding burden of proof;
       > • Asked me to explain my defence in a way that felt more like
       cross-examination than facilitation;
       > • Made a second call to advise that the claimant would now
       proceed to court, again implying that a refusal to settle was
       ill-advised.[/indent]
       >
       > Such conduct undermines the integrity of the mediation
       process. Small Claims mediators are not legal advisers and
       should not make legal pronouncements or strategic suggestions.
       Their role is to act as a neutral facilitator of discussion
       between parties, and not to coerce or mislead unrepresented
       litigants.
       >
       > I request that this matter be investigated and that the
       mediator concerned be reminded of the limits of their authority
       and the importance of impartiality. I also ask that a record of
       this complaint be retained in case the issue arises in future
       proceedings.
       >
       > I look forward to your acknowledgment and to confirmation that
       this matter is being properly reviewed.
       >
       > Yours faithfully,
       >
       > [Full Name]
       > [Case Reference Number / Claim Number]
       > [Date of Mediation Call]
       --- End Quote ---
       Please let us know the response.
       #Post#: 68442--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: eggybread123
       Date: April 24, 2025, 8:17 am
       ---------------------------------------------------------
       Hi guys
       Had the notice of transfer of proceedings today. Assuming I just
       now sit tight and wait for next steps?
       Quite surprised they are still going for it especially with all
       the latest (& local) rulings for the same car park, same problem
       and same court!
       [attachment deleted by admin]
       #Post#: 68541--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: Charitynjw
       Date: April 24, 2025, 8:37 pm
       ---------------------------------------------------------
       If it were me I'd take a punt at seeing whether a judge might
       feel that this could be applied retrospectively.
  HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130225.pdf
  HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130225.pdf
       This Code was first published in 2024. In
       January 2025 the BPA and IPC created the
       Private Parking Scrutiny and Advisory Panel
       (the Panel). The Panel’s remit includes
       oversight and review of The Code to uphold
       standards in private parking management for
       motorists and consumers. Consumer led
       feedback identified an issue that the Panel
       determined required an agile response and
       which is reflected in this updated version of the
       Code.
       The Panel has created a new category of
       Exempt Vehicle in Annex F.1. The category
       relates to vehicles parked on land managed by
       fixed camera technology. This change puts in
       place protection to ensure that where a
       genuine user is unable to make prompt
       payment when entering a pay on entry car park
       they do not receive a parking charge.
       Annexe F.1
       F.1 Exempt circumstances
       Parking operators should take all reasonable steps to avoid
       issuing a notice to exempt
       classes of vehicle (listed below) by scrutinising images and
       weighing the balance of doubt.
       The Appeals Charter is a statement of the way certain grounds of
       appeal based on an
       error or mitigating circumstances will be handled by the parking
       operator. There are 2
       scenarios considered within the Appeals Charter:
       Where the parking charge should be cancelled.
       Annex F.1(j)
       (j) a vehicle parked in a car park managed by fixed camera
       technology (ANPR and/or
       CCTV) for which payment has been made for the full period of
       parking prior to the vehicle
       leaving the car park.
       NOTE: This exempt circumstance only relates to the timing of
       making payment. It does not
       exempt a motorist from parking charges which have been issued
       for other contraventions
       such as;
       • Partial or under payment for the time parked,
       • Where the driver has paid the tariff but made a major keying
       error when registering their
       vehicle,
       • Parking in a bay where the vehicle was not permitted to park
       (this list is not exhaustive)
       #Post#: 68564--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: b789
       Date: April 25, 2025, 4:12 am
       ---------------------------------------------------------
       --- Quote from: eggybread123 link ---
       >
       >
       > Had the notice of transfer of proceedings today. Assuming I
       just now sit tight and wait for next steps?
       >
       > Quite surprised they are still going for it especially with
       all the latest (& local) rulings for the same car park, same
       problem and same court!
       >
       --- End Quote ---
       You wait for the order from a judge at the local county court
       where this has been allocated to (no need to redact as it's not
       a secret).
       #Post#: 71822--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: eggybread123
       Date: May 16, 2025, 9:25 am
       ---------------------------------------------------------
       Hello I’ve received a court date now, slightly worried! Any
       advice I feel a bit out of my depth now.
       [attachment deleted by admin]
       #Post#: 71847--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: b789
       Date: May 16, 2025, 12:22 pm
       ---------------------------------------------------------
       Stop worrying. I will still place money on DCB Legal
       discontinuing on or before Wednesday 25th June. Even if, in the
       very unlikely event that the trial fee is paid before then, you
       have until 9th July to submit a Witness Statement. The claimant
       is under the same deadlines.
       Expect some correspondence or calls from DCB Legal offering to
       settle for a reduced amount. Resist the urge to respond. There
       is no requirement and is part of their modus operandi before
       throwing in the towel once the penny finally drops that you are
       not low-hanging fruit on the gullible tree.
       #Post#: 77303--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: eggybread123
       Date: June 20, 2025, 3:03 am
       ---------------------------------------------------------
       Good morning!
       A positive result, thank you for all your help!
       [attachment deleted by admin]
       #Post#: 77339--------------------------------------------------
       Re: Excel Parking PCN - Took longer than 5 minutes to pay -
       Feethams Leise Car Park, Darlington
   DIR By: b789
       Date: June 20, 2025, 6:02 am
       ---------------------------------------------------------
       As predicted. Please post a copy of the N279 NoD.
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