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#Post#: 54409--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: eggybread123
Date: January 21, 2025, 4:35 pm
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Duplicate post apologies
#Post#: 54410--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: eggybread123
Date: January 21, 2025, 4:37 pm
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Hi
It is the same one the local MP is involved in - I've been in
touch with her but Excel refused to meet her.
A couple of questions of the defence above - it mentions another
order that has been referenced and attached? Where do I get that
from?
Also do I not need to defend anything about the 5 minute rule or
is essentially the defence built on a technicality around how
DCBL have raised the claim?
Grateful of advice just so I can understand more of what I'm
submitting in case I have to say anything in court
Appreciate all the help so much
#Post#: 54412--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: DWMB2
Date: January 21, 2025, 4:39 pm
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--- Quote ---
> A couple of questions of the defence above - it mentions
another order that has been referenced and attached? Where do I
get that from?
--- End Quote ---
The link in b789's post, directly below the defence, marked
"Draft order for the defence"
#Post#: 54440--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: b789
Date: January 21, 2025, 8:42 pm
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The PoC are woefully inadequate. If the claim isn’t struck out
at allocation stage and the claimant is issued the order and
complies with it (yet to see any that manage to do so), then you
will be given an opportunity to provide a proper defence.
Either way, irrespective of what your defence is, as long as it
is defended, they will discontinue.
#Post#: 59908--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: eggybread123
Date: February 27, 2025, 1:12 pm
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Update, they intend to proceed.
Email
HTML https://imgur.com/a/Sgv0A0R
[attachment deleted by admin]
#Post#: 59931--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: b789
Date: February 27, 2025, 7:36 pm
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All normal.
Having received your own N180 (make sure it is not simply a copy
of the claimants N180), do not use the paper form. Ignore all
the other forms that came with it. you can discard those.
Download your own here and fill it in on your computer. You sign
it by simply typing your full name in the signature box.
HTML https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
Here are the answers to some of the less obvious questions:
[indent]• The name of the court is "Civil National Business
Centre".
• To be completed by "Your full name" and you are the
"Defendant".
• C1: "YES"
• D1: "NO". Reason: "I wish to question the Claimant about their
evidence at a hearing in person and to expose omissions and any
misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking
case paperwork for a living, having this case heard solely on
papers would appear to put the Claimant at an unfair advantage,
especially as they would no doubt prefer the Defendant not to
have the opportunity to expose the issues in the Claimants
template submissions or speak as the only true witness to events
in question.."
• F1: Whichever is your nearest county court. Use this to find
it:
HTML https://www.find-court-tribunal.service.gov.uk/search-option
• F3: "1".
• Sign the form by simply typing your full name for the
signature.[/indent]
When you have completed the form, attach it to a single email
addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk
and CC in yourself. Make sure that the claim number is in the
subject field of the email.
#Post#: 65321--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: eggybread123
Date: April 2, 2025, 3:41 am
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I’ve had a bit of a nightmare, hadn’t heard anything but just
had a SMS reminder about mediation TOMORROW!
I’ve just found the email in my junk copied below, please could
I have some advise?
Email below:
Claim number:XXXXX
Parties: EXCEL PARKING SERVICES LIMITED V XXXXX
Your telephone mediation appointment
Appointment date: 03/04/2025
Appointment time slot: 09:30 to 12:30
Your confidential
telephone mediation appointment has been
booked for the above date and time slot. This means that the
mediator will call you between the times shown. Your appointment
will last for around one hour from the point at which the
mediator calls.
The mediator will call both parties separately – you will not
talk directly to the other side. They will try to help you both
come to an agreement before the case goes to court.
Where your mediation appointment is mandatory, If you do not
attend the appointment, the judge will take this into
consideration at any court hearing and may issue a penalty. This
could include the judge automatically ruling in the other
party’s favour or ordering you to pay for some or all the other
party’s costs.
Preparing for your appointment
You must make sure you have provided us with, or confirmed, the
name and number of the person who will be conducting the
mediation appointment. If you have not done this, or need to
update your telephone number, you should contact us using the
details at the end of this letter no less than 5 working days
before your mediation appointment. Failure to do so may result
in your mediation appointment not taking place and may result in
a Judge issuing a penalty where the mediation was mandatory.
The mediator will call from a withheld number. Make sure that
withheld numbers are not blocked on your phone.
Be ready to receive a call from the mediator from the beginning
of your time slot. The mediator will call the telephone number
you provided in your application.
If the mediator cannot contact you within 10 minutes of the
appointment start, the appointment will be cancelled and you
may, where mediation is mandatory, face a penalty for
non-attendance.
Rebooking your appointment
If you need to rebook your appointment, you must have a good
reason. The administration team will only consider rebooking in
exceptional circumstances, such as an accident or a family
bereavement. You must let us know as soon as possible.
Nominating a different representative
If you want someone else to represent you
at mediation (like a trusted friend, relative or a
solicitor) you must contact the mediation team
If you want to choose someone to attend your mediation
appointment on your behalf who is not a part of the claim or is
not a legal representative, you will also need to complete a
delegated authority form. You can find out more about this on
GOV.UK.
Your representative must know the facts of the case, understand
how far you’re willing to compromise and have full authority to
act on your behalf. You’re legally bound to any settlement
agreements your representative makes on your behalf.
What happens in your mediation appointment?
Introduction from the mediator
The mediator will introduce themselves and check that you have
read and understood the mediation process.
Explaining your position
You will need to briefly explain your claim or defence to the
mediator. You should prepare for yourself a brief summary of the
main points.
Negotiating options 
You’re attending mediation with a view to settling
your case. This means negotiating to overcome disputed issues.
The mediator is neutral and helps each party to explore options
and discuss risks. Mediation works when you’re
willing to listen to what the other party has to say, negotiate
and agree a settlement.
Building agreement
Settlement can be in many different forms, for example, payment,
goods or work. Both parties must agree on the outcome and feel
they have reached an acceptable resolution.
Reaching a settlement
The mediator will read the terms of the settlement and confirm
agreement with each party. Once agreed, the settlement is
legally binding and cannot be changed. A copy of
the mediation settlement is sent to both parties and
placed on the court file.
Confidentiality
All mediation appointments are confidential. An
agreed settlement includes a standard confidentiality clause.
Ending the mediation process
The mediator can end the mediation if, at any time:
either party breaches the terms on which they agreed
to mediation
there is no prospect that the mediation will end in
settlement
the mediator deems it inappropriate to continue in the case that
one or both parties are vulnerable users
either party asks to end mediation
Find out more about Small Claims Mediation by watching our video
HERE. Find out more in the guide to the Small
Claims Mediation Service on GOV.UK.
Small Claims Mediation Service contact details
If you have any complaints or issues to raise about
the Mediation Service, contact us by email or
telephone:
Email:  scmreferrals@justice.gov.uk
Telephone: 0300 123 4593
Monday to Friday, 9am to 5pm
We record our calls for monitoring and training as it helps
improve the service we deliver. If you want to know more about
how we handle your personal data, visit
HTML https://www.gov.uk/government/collections/your-data-and-how-we-use-it
[attachment deleted by admin]
#Post#: 65354--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: b789
Date: April 2, 2025, 5:21 am
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Stop panicking. The mediation call is not part of the judicial
process. No judge or solicitor is involved. Your only
requirement is ti "attend" the call.
You offer £0 and it is all over in minutes. Complete waste of
everyone's time. Do not let the mediator try and persuade you to
do anything and if they do, tell them that unless they have
formal legal training (they don't), they should not be advising
and you will be making a formal complaint about their conduct.
If no agreement is reached in mediation, it doesn't matter as it
is completely confidential and without prejudice and the court
will not know anything about it.
So, take the call and offer £0 and it will be over in minutes.
#Post#: 65499--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: eggybread123
Date: April 3, 2025, 4:09 am
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Just had part 1 of the call, the mediator discussed what could
happen if I went to court and the burden would be on me to prove
I didn’t breach the terms and conditions of the parking
not on them. He said only way to avoid it is offering a
settlement today.
I offered £0
He asked me to explain my defence? So I said it was
disproportionate to the loss they’ve achieved (this bit
took me by surprise so hoping I’ve not said too much!)
Call lasted 4 minutes
He then called back to say they intend to take it to court and I
should expect more details soon
#Post#: 65504--------------------------------------------------
Re: Excel Parking PCN - Took longer than 5 minutes to pay -
Feethams Leise Car Park, Darlington
DIR By: Dave65
Date: April 3, 2025, 4:25 am
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Since this issue, was there a change in the new CoP about this
ridiculous 5 minutes to pay.
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