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       #Post#: 54469--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: Wraith
       Date: January 22, 2025, 5:09 am
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       Thank you.
       McDonald's complaint emailed to their customer services.
       I have emailed the BPA complaint to Met Parking and Cc McDonalds
       in also. However, when I tried to upload the complaint to the
       BPA portal there seems to be an error as when I click submit the
       form jumps to the textbox and it says 'Details are Missing'.
       I've checked all sections are complete and attempted this
       several times and the results are the same. Is there another way
       to upload/send the complaint?
       #Post#: 54514--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: b789
       Date: January 22, 2025, 8:47 am
       ---------------------------------------------------------
       Try again. I just tried and successfully submitted a sample
       complaint with two PDF attachments and it went through with no
       issues. If the complaint is in PDF format, then just put some
       text in the text box such as "see uploaded PDF file".
       #Post#: 54539--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: Wraith
       Date: January 22, 2025, 9:44 am
       ---------------------------------------------------------
       Thanks -all working now.
       #Post#: 54564--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: Wraith
       Date: January 22, 2025, 10:53 am
       ---------------------------------------------------------
       Response from McDonald's attached.
       Kieron (McDonald’s Customer Services)
       22 Jan 2025, 16:35 GMT
       Dear xxxxx,
       
       Thank you for getting back in touch further following the
       parking ticket you received during a visit to one of our
       restaurants.
       
       I regret that when a parking contravention has occurred, we are
       unable to deal with any specifics or cases on an individual
       basis. As mentioned, if a customer contravenes the clearly
       displayed parking regulations, they will receive a ticket.
       
       I have once again reviewed all the information produced, but
       whilst I do appreciate your further comments, our position on
       this matter has not changed. I can therefore only refer you back
       to our previous email.
       
       If you have not already appealed to the parking company, this
       would be an advisable step to take first. As a further action
       after this point, POPLA are an independent body who rule on such
       matters. They can be contacted via www.popla.co.uk
       
       Thank you for contacting us again and I am sorry that we can be
       of no further assistance on this matter.
       
       Kind regards,
       Kieron
       Customer Services Team
       McDonald's UK Customer Services
       11 - 59 High Road
       East Finchley
       London
       N2 8AW
       [attachment deleted by admin]
       #Post#: 54571--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: b789
       Date: January 22, 2025, 11:10 am
       ---------------------------------------------------------
       You need to get your local media interested in this one.
       McDonalds are useless but will take notice once it gets out
       there that their employees together with unregulated parking
       operatives are stalking their customers including into the
       toilets.
       Unfortunately, the McDs customer service staff are too thick to
       understand the severity of this issue and you'll need to find a
       way to get this escalated to an appropriate adult.
       #Post#: 54733--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: Wraith
       Date: January 23, 2025, 11:25 am
       ---------------------------------------------------------
       Reply email from Met Parking regarding the BPA complaint
       attached below. They've now supplied a redacted picture of a so
       called site survey.
       [attachment deleted by admin]
       #Post#: 54736--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: DWMB2
       Date: January 23, 2025, 11:36 am
       ---------------------------------------------------------
       The "site survey" suggests the ridiculous survey was done at
       12.04 - all the photos of the vehicle were taken at least half
       an hour before, by the looks of things.
       A point to include in your POPLA appeal is that MET have
       provided no evidence that the vehicle was still on site when the
       survey was conducted.
       #Post#: 54747--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: b789
       Date: January 23, 2025, 12:06 pm
       ---------------------------------------------------------
       Where did you get the info that the "survey" was done at 12:04?
       There is no time recorded on the piece of paper in the photo and
       the photo of the piece of paper is time-stamped 17:26, whereas
       the alleged contravention was recored at 11:23.
       You can tell you are dealing with a bunch of ex-clamper thugs
       who are intellectually malnourished.
       #Post#: 54748--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: DWMB2
       Date: January 23, 2025, 12:13 pm
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > Where did you get the info that the "survey" was done at
       12:04? .
       >
       --- End Quote ---
  HTML https://i.imgur.com/PhZYiAF.png
       Might not be 12.04 due to the crap handwriting, but that's what
       it looked like to me.
       #Post#: 54753--------------------------------------------------
       Re: MET parking charge at McDonald’s  
   DIR By: b789
       Date: January 23, 2025, 12:20 pm
       ---------------------------------------------------------
       This really needs exposing. Anyone got any media connections?
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