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#Post#: 50214--------------------------------------------------
Struggling with a Parking Fine and Legal Threats: Seeking
Guidance
DIR By: bertreena
Date: December 17, 2024, 7:41 am
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I recently found out that I have a £170 parking fine from Excel
Parking. DCB Legal is now involved, and they’re claiming I never
bought a ticket. The thing is, I actually did buy one. However,
I stayed longer than I should have—by 40 minutes. Should I let
DCB Legal know this information? I’m worried that if I do,
they’ll know my position if this goes to court. Believe me, the
last thing I want is to go to court, but I also don’t want to
pay the £170, and I’m unsure how serious their threats are. I
just want this whole situation to go away.
My argument is that the app simply doesn’t work. It didn’t work
for me, otherwise I would’ve extended my time. My barber has the
details of 10-20 customers on her phone because the app doesn’t
work for anyone. It’s a consistent issue, and this could help
prove that the problem lies with the app, not the users. Last
time, she said a customer didn’t manage to pay within the grace
period (10 minutes) because the app didn’t work in time. After
it eventually worked, she managed to appeal, and they won. They
have a very strict 30-day appeal process, and after that, they
won’t hear anything you have to say (in my case). This shows
they’re aware that the app has issues.
As a broke uni student, I seriously don’t have the £170 to pay
for this fine. What should I do? Should I just pay the damn
thing to avoid more stress, or do I have a leg to stand on? I
really don’t want to go to court over this, but I’m at a loss
for what to do next.
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#Post#: 50222--------------------------------------------------
Re: Struggling with a Parking Fine and Legal Threats: Seeking
Guidance
DIR By: Dave65
Date: December 17, 2024, 9:25 am
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First, it is not a fine it is an invoice.
You say the app didn`t work for you, so how did you pay for
parking?
Have you proof of the payment?
Bank payment or credit card.
If you can show that others have had issues, this is a point.
The £170 will include a £70 debt collection/ Admin fee.
This is challengeable as a lot of courts have not allowed it.
#Post#: 50225--------------------------------------------------
Re: Struggling with a Parking Fine and Legal Threats: Seeking
Guidance
DIR By: bertreena
Date: December 17, 2024, 9:33 am
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Hi Dave, thanks for your reply.
The app is temperamental. It worked for my barber, that is it.
#Post#: 50240--------------------------------------------------
Re: Struggling with a Parking Fine and Legal Threats: Seeking
Guidance
DIR By: b789
Date: December 17, 2024, 11:34 am
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I believe that what you have shown us is a Letter of Claim (LoC)
from DCB Legal. Was it addressed to you, the Keeper of the
vehicle, at the correct address? It has to be an address where
you are sure you will receive important documents.
Normally, we suggest responding to an LoC but having discussed
this with a judge yesterday, it is not necessary to respond,
especially one from a bulk litigator that uses a boilerplate.
The judge will not care whether it was responded to or not.
Don't worry about this as you will not be paying a penny to
Excel Parking as long as you follow the advice. What you are now
waiting for is an actual N1SDT Claim Form from the CNBC to
arrive.
When it does, show us the form, especially the Particulars of
Claim (PoC). Only redact your personal details, the claim
number, the MCOL password and your VRM. Leave everything else,
especially all dates showing.
We will provide instructions on how to acknowledge service of
the claim and a suitable defence. This is a process you have to
go through but you can place money on the fact that, as long as
it is defended, they will eventually discontinue when they
realise you are not low-hanging fruit on the gullible tree.
Show us the Claim Forum when it eventually arrives.
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