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#Post#: 49356--------------------------------------------------
CPM - PCN online appeal denied - advice for IAS
DIR By: CatarinaSF
Date: December 11, 2024, 9:34 am
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Hello,
My car received an PCN for being parked without a permit on a
CPM controlled area.
On the online appeal I, as the car keeper, stated that the
driver parked outside the CPM area (which is a private housing
estate, near a train station), as it was parked before the
cement pillars (that logic states: designate the beginning of
the area).
This was clear to see in the photos they attached to the PNC. It
was also clear from those photos that the CPM sign is several
meters away from where the car was parked (inside the CPM area,
where only residents would go in), which meant that the driver
couldn't even seen it.
They refuted this and said "Whilst we note the comments and
reason for appeal, as per our photographic evidence, the vehicle
was parked in contravention of the advertised terms and
conditions. As the vehicle was parked without a valid permit on
display, we can confirm that this PCN has been issued
correctly."
They now say I, as the car keeper, have two options: Pay the £60
(reduced from £100) or appeal to IAS.
I'm sorry I can't post the photos here as I can no longer access
the PCN as I already appealed. But I've added a very small photo
of the PCN itself. I highlighted the two pillars (green arrows)
and the notice on the side of the house, several meters to the
side of the pillars (where only a resident would have
entered...)
Any advise what I can write in my appeal to IAS?
Thank you!
[attachment deleted by admin]
#Post#: 49390--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: mickR
Date: December 11, 2024, 12:14 pm
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you no longer have the PCN??
was it affixed to the car or sent through the post?
where was this? GSV location please
did you read this..
READ THIS FIRST - **BEFORE POSTING YOUR CASE!**,
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
#Post#: 49436--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: CatarinaSF
Date: December 11, 2024, 4:28 pm
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--- Quote from: mickR link ---
>
> you no longer have the PCN??
> was it affixed to the car or sent through the post?
> where was this? GSV location please
>
> did you read this..
> READ THIS FIRST - **BEFORE POSTING YOUR CASE!**,
>
>
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
>
--- End Quote ---
PNC attached.
This was their reply to my online appeal:
"At UK CPM we consider all appeals on a case-by-case basis. We
take each appeal very seriously and thoroughly investigate any
evidence that has been provided. We appreciate your
circumstances and understand this is not a situation anyone
would like to find themselves in; however, these parking
conditions have been put in place to ensure fair usage for all
motorists and support the needs of our client. After careful
consideration, it is unfortunate that I am writing to you today
to advise that on this occasion, your appeal has been
unsuccessful.
The decision to uphold your parking charge notice has been made
on the following basis.
Whilst we note the comments and reason for appeal, as per our
photographic evidence, the vehicle was parked in contravention
of the advertised terms and conditions. As the vehicle was
parked without a valid permit on display, we can confirm that
this PCN has been issued correctly.
You have now reached the end of our internal appeals procedure
and therefore you now have two options; either pay or appeal to
the Independent Appeals Service (IAS) - you cannot do both.
To make payment of the total amount due as shown above, please
use one of the following payment options;
Online: www.paymyticket.co.uk
Telephone: 0345 463 4040 (24hr)
Post: Payments & Collections, PO Box 3114, Lancing, BN15 5BR
Alternatively, if you do not agree with your internal appeal
outcome and you wish to dispute the matter further, as you have
complied with our internal appeals procedure you may use, and we
will engage with, the IAS Standard Appeals Service providing you
lodge an appeal to them within 21 days of this rejection.
The Independent Appeals Service (www.theIAS.org) provides an
Alternative Dispute Resolution scheme for disputes of this type.
If you decide to appeal to the IAS, you will need to visit their
website and use your PCN reference and corresponding vehicle
registration. All PCN's will be uploaded to the IAS website by
the end of this working day.
If you appeal this charge further then you will lose the ability
to pay at the reduced rate (if applicable). In the event that
your IAS appeal is unsuccessful, the full amount for the PCN
will then be payable. If you lodge an appeal with the IAS and
then subsequently pay the charge prior to that appeal being
determined, then the appeal will be withdrawn, and you will not
be given a further opportunity to contest the charge.
If you do not wish to dispute the matter further and payment is
not received within 28 days of the date of this correspondence
then additional charges may be incurred, for which you may be
liable. If the charge continues to remain outstanding, the
matter may be later referred for litigation in the County Court
which could result in a County Court Judgment being made against
you; this may impact on your ability to obtain credit in the
future."
[attachment deleted by admin]
#Post#: 49634--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: DWMB2
Date: December 13, 2024, 8:10 am
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Do you have photos of the location, or alternatively, a Google
Street View link?
#Post#: 49728--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: CatarinaSF
Date: December 14, 2024, 4:11 am
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--- Quote from: DWMB2 link ---
>
> Do you have photos of the location, or alternatively, a Google
Street View link?
>
--- End Quote ---
As I already appeal to CPM, I can no longer see the phootos they
took.
Google street view link (Hope it works!):
HTML https://www.google.com/maps/@51.3500035,-0.4814136,3a,75y,277.37h,79.7t/data=!3m7!1e1!3m5!1snKUF3U0uKXE7bg8vHmwVmQ!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D10.298748691732953%26panoid%3DnKUF3U0uKXE7bg8vHmwVmQ%26yaw%3D277.36720474147154!7i16384!8i8192!5m1!1e1?entry=ttu&g_ep=EgoyMDI0MTIwOS4wIKXMDSoASAFQAw%3D%3D
My car was parked like the red corsa in the street view:
"before" the pillars. The CPM sign is on the all "after" the
pillars, "inside" the housing estate that only a resident would
walk/drive into. So the sign itself is not visible from the main
street, where is permitted to park without a CPM permit.
Thanks!!
#Post#: 49766--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: b789
Date: December 14, 2024, 7:28 am
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Those GSV images are from April 2018, nearly 9 years ago. You
were either parked on the estate where parking is managed by CPM
or you were parked in the station car park. Who manages the
station car park?
Unless you can get the Land Registry plans or something to show
the boundaries, this is going toe difficult to advise on.
#Post#: 49769--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: CatarinaSF
Date: December 14, 2024, 7:57 am
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--- Quote from: b789 link ---
>
> Those GSV images are from April 2018, nearly 9 years ago. You
were either parked on the estate where parking is managed by CPM
or you were parked in the station car park. Who manages the
station car park?
>
> Unless you can get the Land Registry plans or something to
show the boundaries, this is going toe difficult to advise on.
>
--- End Quote ---
This is a odd area, as there are 3 parking zones.
See photo attached:
BLUE - side of the road where is free parking. My car was parked
at the end of that blue line, just before the pillars at the
start of pink zone.
PINK - CPM zone (sign for this zone is a few meters inside it,
away from the station, "inside" the housing estate, where only a
person walking into that area would have seen it - see previous
post photo)
YELLOW - the 3 station car parks, run by NCP company - when BLUE
road is full, a non resident (aka, someone without CPM permit)
would have to park in one of these...
I hope this helps explaining :)
Thanks
[attachment deleted by admin]
#Post#: 49771--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: mickR
Date: December 14, 2024, 8:13 am
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--- Quote from: b789 link ---
>
> Those GSV images are from April 2018, nearly 9 years ago.
>
--- End Quote ---
your time machine needs adjustment b789 ::)
#Post#: 49783--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: b789
Date: December 14, 2024, 9:03 am
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--- Quote from: mickR link ---
>
> [quote author=b789 link=topic=4267.msg49766#msg49766
date=1734182937]
> Those GSV images are from April 2018, nearly 9 years ago.
>
--- End Quote ---
your time machine needs adjustment b789 ::)
[/quote]
A jet-lag induced calculation error. Mea culpa. :-[
#Post#: 49796--------------------------------------------------
Re: CPM - PCN online appeal denied - advice for IAS
DIR By: mickR
Date: December 14, 2024, 9:51 am
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ooking at GSV I would suggest if the OP was parked where the red
Corsa is then they were on Westfield Parade and neither in the
private area not the station car park. there appears to be the
remnants of a white line across the estate entrance just behind
the Corsa. Boundary delineation??
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