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       #Post#: 71441--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: Mocede28
       Date: May 14, 2025, 6:09 am
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       adr@tsi.org.uk (adr@tsi.org.uk)
       Your message was rejected by the recipient's domain because the
       recipient's email address isn't listed in the domain's
       directory. It might be misspelled or it might not exist.
       #Post#: 71447--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: jfollows
       Date: May 14, 2025, 6:34 am
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       See
  HTML https://www.tradingstandards.uk/contact-ctsi/
       --- Quote ---
       > CTSI Approved ADR bodies
       >
       > adrenquiries@tsi.org.uk
       --- End Quote ---
       #Post#: 71622--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: Mocede28
       Date: May 15, 2025, 5:45 am
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       Thanks for that email. Just sent it off now.
       Will they even do anything?
       Paul Garrity mentioned as such there is no platform that I can
       currently complain to about POPLA externally.
       #Post#: 71627--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: H C Andersen
       Date: May 15, 2025, 6:07 am
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       Why do you want to complain, the parking charge has been
       cancelled?
       If you feel compelled to expose POPLA failings, fine. But do so
       if you want to.
       #Post#: 71647--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: Mocede28
       Date: May 15, 2025, 8:45 am
       ---------------------------------------------------------
       From what I understand, given that POPLA should have decided in
       my favour but made a mistake and denied the appeal.
       After making a formal complaint POPLA now accept the errors made
       by the adjudicator however the appeal denied can not be
       overturned.
       If it helps others in the future I personally think it’s
       worth putting the point across as suggested by b789. I accept
       the point made and happy to follow through.
       I’ve had great help from here many times and if I could AT
       THE LEAST buy some fizzy cola bottle sweets for everyone as a
       token of appreciation for their time and help, I’d happily
       do so. ;D
       Yes luckily I managed to get the fine cancelled by a Tesco
       staff. I assume the store manager had to authorise it.
       #Post#: 71649--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: DWMB2
       Date: May 15, 2025, 9:01 am
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       --- Quote from: Mocede28 link ---
       >
       > If it helps others in the future I personally think it’s worth
       putting the point across as suggested by b789.
       >
       --- End Quote ---
       Thanks. Users are within their rights to simply kick back and
       say 'job done' when their parking charge is cancelled, but if
       they are able to take further actions that may potentially
       benefit others in the future, it's admirable of them to do so,
       and much appreciated by us.
       #Post#: 71665--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: Dave65
       Date: May 15, 2025, 10:23 am
       ---------------------------------------------------------
       Good on you, you have not simply given up.
       The more complaints such as this benefit others.
       #Post#: 72238--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: Mocede28
       Date: May 19, 2025, 12:06 pm
       ---------------------------------------------------------
       While composing the email I remember checking on ADR website and
       realised POPLA is not one of their approved ADR bodies.
       I have received a dead end response from ADR as below.
       Thank you for your email regarding POPLA.
       
       The Chartered Trading Standards Institute (CTSI) is the
       government-appointed Competent Authority for approving and
       overseeing approved Alternative Dispute Resolution (ADR) bodies
       in the unregulated sectors, under the Alternative Dispute
       Resolution for Consumer Disputes (Competent Authorities and
       Information) Regulations 2015. We act as the Competent Authority
       on behalf of the Secretary of State.
       
       Unfortunately, POPLA is not one of our approved ADR bodies.
       
       In order to escalate your complaint further, kindly contact:
       complaints@popla.co.uk
       
       You could also complain to the British Parking Association:
  HTML https://www.britishparking.co.uk/Contact-Us-Public.
       
       We apologise that we cannot be of any further help, but we hope
       the information we have supplied to you is useful.
       
       Kind regards,
       
       Jane Kareem-Tony
       ACS & ADR Coordinator
       
       Email: Janek@tsi.org.uk
       Web: www.tradingstandards.uk
       Maybe BPA can help ? But it does clearly state on their website
       “information for POPLA appeals” rather than complaints. What do
       you guys think?
       #Post#: 72242--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: b789
       Date: May 19, 2025, 12:17 pm
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       BPA are incestuously and corruptly useless. Have a read of the
       posts on this thread from this link onwards which is in response
       to a flawed POPLA decision that was complained about and then
       referred to the CTSI:
  HTML https://www.ftla.uk/private-parking-tickets/private-parking-solutions-uxbridge-industrial-estate/msg65857/#msg65857
       #Post#: 72247--------------------------------------------------
       Re: HORIZON PARKING OVERSTAY @ Tesco PCN
   DIR By: Mocede28
       Date: May 19, 2025, 12:34 pm
       ---------------------------------------------------------
       Shocking how incompetent these organisations really are.
       So that’s it then Popla is basically untouchable for now it
       seems?
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