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#Post#: 49194--------------------------------------------------
Dartford Crossing: forgot to pay at the time, enforcement letter
arrived late
DIR By: lateman
Date: December 10, 2024, 8:51 am
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Hi all,
A family member is the registered keeper/owner of a
Spanish-registrning, a letter arrived from the Dartford Crossing
people regarding a charge for using the crossing (on 26th
September 2024), since the toll was not payed within the 2-day
limit of using the crossing.
When my family member realised that the fee hadn't been payed (3
days after using the crossing), a phonecall was made to Dart
Charge to explain that it was a simple case of forgetting to
pay.
It was explained that he/she needed to wait for the charger
letter to arrive, then he/she had the opportunity to pay only
the original (£2.50 i think) fee for using the crossing.
So the letter arrived this morning, and my family member
attempted to pay this £2.50 fee online, but this was denied due
to more than 2 days having been passed since the letter was
issued (18th November 2024).
Given what my family member was told at the time, and from
looking at the website, this seems more than a little unfair to
me, as the letter was acted upon immediately on receipt (this
morning, Tuesday 10th December 2024).
What are our options here please?
(I'm guessing you'll need a photo of the letter. It's is
written in Spanish, since the vehicle is Spanish registered.
Also, can you tell me which parts I need to redact?)
thank you in advance,
lateman
#Post#: 49206--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: stamfordman
Date: December 10, 2024, 9:51 am
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Post it blanking only name and address.
#Post#: 49228--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: lateman
Date: December 10, 2024, 11:52 am
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ok, thank you, here it is (hopefully it comes out ok!)
[attachment deleted by admin]
#Post#: 49233--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: mickR
Date: December 10, 2024, 12:39 pm
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it says if its a first offence, penalty will be cancelled if a
payment of £2.50 is recived within 14 days of receipt of the
notice
#Post#: 49420--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: lateman
Date: December 11, 2024, 3:02 pm
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yes, it's supposed to be like that, but when my family member
went to pay online (immediately on receipt of the letter), there
was no option to pay anything other than £72.50
what is the best course of action here please?
#Post#: 49434--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: fraser.mitchell
Date: December 11, 2024, 4:13 pm
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--- Quote from: lateman link ---
>
> yes, it's supposed to be like that, but when my family member
went to pay online (immediately on receipt of the letter), there
was no option to pay anything other than £72.50
>
> what is the best course of action here please?
>
--- End Quote ---
So was it a first time contravention ? I suggest you need to ask
your family member
#Post#: 49537--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: lateman
Date: December 12, 2024, 11:37 am
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yes, first offence
#Post#: 49550--------------------------------------------------
Re: Dartford Crossing: forgot to pay at the time, enforcement
letter arrived late
DIR By: mickR
Date: December 12, 2024, 12:51 pm
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contact dart charge again
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