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#Post#: 47564--------------------------------------------------
SABA demanding driver details after appeal – Paid at machine –
Parking PCN from Croydon University Hospital
DIR By: ikina
Date: November 29, 2024, 9:13 am
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My vehicle was parked at Croydon University Hospital using their
SABA parking bays. The SABA parking app was down. The ticket
machines were also broken apart from the one further away which
they recommended using. A ticket was purchased using their
suggested machine.
For some reason, this ticket wasn't seen clearly by the warden
and a PCN was posted to me a few days later.
I appealed this SABA PCN and explained the app was down(again!),
and I sent photos of the ticket and broken ticket machine on
21/11/2024. I sent it as a registered keeper and declined to say
if I was driving. The appeal forces you to say if you were the
driver or not - so I said no.
I have received this response from them pressuring/bullying me
into supplying the driver's name.
"Thank you for your online appeal submission.
Please be advised, we can only process an appeal from the driver
on the day.
Please provide the drivers full name and serviceable address
within seven (7) days of the date of this email. Alternatively,
please have the driver appeal to appeals@paymyparkingcharge.com.
Within this email they will need to confirm their full name,
serviceable address and confirmation that they were the driver
on the day."
Help and advice on how to push back on this would be greatly
appreciated, please.
Thank you for your help. Its greatly appreciated.
#Post#: 47575--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: RichardW
Date: November 29, 2024, 10:35 am
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There are at least 2 recent threads about this. You can ignore,
or write back and point out there's no obligation to name driver
and you won't be doing so. They will almost certainly refuse any
appeal either way. Have you contacted the hospital to get them
to have it cancelled?
#Post#: 47576--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: b789
Date: November 29, 2024, 10:36 am
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What have PALS said about this when you approached them to get
it cancelled? You have tried PALS have't you?
Was this a windscreen Notice to Driver (NtD) or a postal Notice
to Keeper (NtK)?
SABA are being outright mendacious when they say they can only
accept an appeal from the driver on the day.
Please have a read of the thread and show us the PCN:
READ THIS FIRST - Private Parking Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
In the meantime, get in touch with the hospital PALS and ask
them to get it cancelled.
#Post#: 47593--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: mickR
Date: November 29, 2024, 4:36 pm
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and edit the first post to remove any ref to who was driving
#Post#: 47703--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: ikina
Date: December 1, 2024, 5:59 am
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HTML https://i.imgur.com/bJmufxD.jpeg
[member=885]RichardW[/member] - they are not mine, I searched
before posting and never saw anywhere the drivers had already
paid for a ticket.
[member=26]b789[/member] Ive not tried PALS - didn't know you
could do that. It was posted to me. Nothing was left on my
windscreen on the day. The notice is now attached.
[member=75]mickR[/member] - sorry which post, Im not following?
#Post#: 47706--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: mickR
Date: December 1, 2024, 6:14 am
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your first post!
#Post#: 47707--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: DWMB2
Date: December 1, 2024, 6:30 am
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Your attachment hasn't worked. Have you read the "READ THIS
FIRST" thread b789 suggested, and followed the instructions in
there?
#Post#: 47708--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: ikina
Date: December 1, 2024, 6:31 am
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It doesnt allow me to change my initial post
[member=75]mickR[/member]
#Post#: 47711--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: DWMB2
Date: December 1, 2024, 7:03 am
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Send me a direct message with what you want it changing to and
I'll edit it.
#Post#: 47729--------------------------------------------------
Re: SABA demanding driver details after appeal – Paid at machine
– Parking PCN from Croydon University Hospital
DIR By: RichardW
Date: December 1, 2024, 9:20 am
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Sorry, I was not clear, I meant a couple of recent threads where
the parking co was fishing for the driver's name after initial
appeal. Their PCN doesn't appear to be POFA compliant (no
invitation to pay or name the driver).
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