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       #Post#: 51003--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: WaltWhite Date: December 24, 2024, 8:15 pm
       ---------------------------------------------------------
       [quote author=cp8759 link=topic=4018.msg51000#msg51000
       date=1735085955]
       [quote author=WaltWhite link=topic=4018.msg50998#msg50998
       date=1735084119]
       [quote author=Incandescent link=topic=4018.msg50997#msg50997
       date=1735083622]
       Although on-line submissions mean the rule only applies to reps
       sent by post, it is important to remember that the reps have to
       be received by the council within the 28 day period.
       [/quote]
       So am I out of luck on this one? I would rather pay than take
       any more risk. Unless they have really cocked this up
       [/quote]
       I think they have cocked this up, and being prevented from
       following the statutory appeal process is one of the few grounds
       under which the Local Government Ombudsman would consider a
       complaint.
       Did you take a screenshot on the 15th showing that you could not
       submit representations?
       [/quote]
       Yes I did. Submitted it to parking at Redbridge and on the
       formal complaint
       #Post#: 51005--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: Hippocrates Date: December 25, 2024, 2:45 am
       ---------------------------------------------------------
       Remind them of this:
       ETA Register of Appeals
       Register kept under Regulation 20 of the Road Traffic (Parking
       Adjudicators) (London) Regulations 1993, as amended and
       Regulation 17 of the Civil Enforcement of Road Traffic
       Contraventions (Representations and Appeals) (England)
       Regulations 2022.
       Case Details
       Case reference
       Appellant
       Authority
       VRM
       PCN Details
       PCN
       Contravention date
       Contravention time
       Contravention location
       Penalty amount
       Contravention
       Referral date
       Decision Date
       Adjudicator
       Appeal decision
       Direction
       cancel the Penalty Charge Notice.
       Reasons
       The appellant attended the hearing today via telephone. Mr
       Morgan appeared before me to make submissions on their behalf in
       accordance with those set out in writing. Upon the point being
       raised by Mr Morgan. The PCN was issued on 15/02/24. A charge
       certificate was issued on 15/03/24. The council was empowered to
       issue a charge certificate 28 days from date of service of the
       PCN. It however had done so within 28 days of its date of issue
       in breach of the Regulations and to the potential prejudice to
       the appellant in the conduct of their appeal. I was satisfied
       for those reasons that enforcement may not be pursued.
       #Post#: 51022--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: H C Andersen Date: December 25, 2024, 12:37 pm
       ---------------------------------------------------------
       OP, we're trying to tell you that the fault is THEIRS, not
       yours.
       It is immaterial in law whether you make reps on day 1 or day 28
       of the permitted period: in time is in time, end of.
       You were prevented from making lawful reps by the unlawful
       actions of the council is not allowing reps to be made up to and
       including day 28. If fact it is UNLAWFUL for them to prevent you
       making reps late. Their remedy is to disregard them, NOT prevent
       them from being made.
       3)The enforcing authority may disregard any such representations
       which are received by them after the end of the period of 28
       days beginning with the date on which the penalty charge notice
       in question was served.
       So stop worrying.....unless your proof that you were prevented
       from making reps online within the 28-day period doesn't stack
       up.
       But if it does then see this through. Wait for the authority's
       response.
       #Post#: 51079--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: WaltWhite Date: December 27, 2024, 4:37 am
       ---------------------------------------------------------
       [quote author=H C Andersen link=topic=4018.msg51022#msg51022
       date=1735151843]
       OP, we're trying to tell you that the fault is THEIRS, not
       yours.
       It is immaterial in law whether you make reps on day 1 or day 28
       of the permitted period: in time is in time, end of.
       You were prevented from making lawful reps by the unlawful
       actions of the council is not allowing reps to be made up to and
       including day 28. If fact it is UNLAWFUL for them to prevent you
       making reps late. Their remedy is to disregard them, NOT prevent
       them from being made.
       3)The enforcing authority may disregard any such representations
       which are received by them after the end of the period of 28
       days beginning with the date on which the penalty charge notice
       in question was served.
       So stop worrying.....unless your proof that you were prevented
       from making reps online within the 28-day period doesn't stack
       up.
       But if it does then see this through. Wait for the authority's
       response.
       [/quote]
       Thanks for this. Hope all had a good Christmas.
       See screenshot showing I tried to submit reps on the 15th but
       could not (file is timestamped as the 15th). Do you think ok for
       proof?
       [img width=1100
       height=569]
  HTML https://imgur.kageurufu.net/QkWLaFe.jpeg[/img]
       #Post#: 51080--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: WaltWhite Date: December 27, 2024, 4:53 am
       ---------------------------------------------------------
       [quote author=Hippocrates link=topic=4018.msg51005#msg51005
       date=1735116328]
       Remind them of this:
       ETA Register of Appeals
       Register kept under Regulation 20 of the Road Traffic (Parking
       Adjudicators) (London) Regulations 1993, as amended and
       Regulation 17 of the Civil Enforcement of Road Traffic
       Contraventions (Representations and Appeals) (England)
       Regulations 2022.
       Case Details
       Case reference 2240175190
       Appellant Parag Sharma
       Authority London Borough of Redbridge
       VRM WM66HSA
       PCN Details
       PCN AF98203157
       Contravention date 10 Feb 2024
       Contravention time 15:01:00
       Contravention location Horns Road
       Penalty amount GBP 130.00
       Contravention Entering and stopping in a box junction
       Referral date
       Decision Date 11 Jun 2024
       Adjudicator Andrew Harman
       Appeal decision Appeal allowed
       Direction
       cancel the Penalty Charge Notice.
       Reasons
       The appellant attended the hearing today via telephone. Mr
       Morgan appeared before me to make submissions on their behalf in
       accordance with those set out in writing. Upon the point being
       raised by Mr Morgan. The PCN was issued on 15/02/24. A charge
       certificate was issued on 15/03/24. The council was empowered to
       issue a charge certificate 28 days from date of service of the
       PCN. It however had done so within 28 days of its date of issue
       in breach of the Regulations and to the potential prejudice to
       the appellant in the conduct of their appeal. I was satisfied
       for those reasons that enforcement may not be pursued.
       [/quote]
       Emailed parking at LB Redbridge
       #Post#: 51383--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: WaltWhite Date: December 30, 2024, 10:24 am
       ---------------------------------------------------------
       See below Response . They haven’t taken on board the point of
       my email in their reply I feel
       Good Afternoon,
       
       I note you have stated the Penalty Charge Notice was received,
       you would have therefore had the opportunity to contest the
       notice within the 28 day period and this time has now elapsed.
       
       An outstanding amount of £195.00 is now required to be paid to
       close this case.
       
       Failing to make payment will result in the notice progressing
       and further charges being added.
       
       To make payment, you can use the automated payment line on
       02087084708 or you can use the boroughs website
  HTML https://my.redbridge.gov.uk/parkingpcn
       
       Regards,
       Dear LB Redbridge,
       I acknowledge receipt of the Charge Certificate pertaining to
       PCN AF30026923 VRM CV61XUX
       The date of the PCN is November 14th 2024.  Therefore, the
       deemed date of service is November 18th. Clearly, you have
       prematurely issued a Charge Certificate. It follows that the
       earliest you may serve such a document is 15th December. I also
       note that this is par for the course as you have recently lost a
       case on the same issue.
       Therefore, please cancel the Charge Certificate so that I may
       make formal representations to which I am entitled according to
       the statutory process.
       This is not a matter for discretion - rather a matter of
       statutory compliance.
       They also sent the following email
       Good Afternoon,
       
       Please note the case you have mentioned - AF98203157, you are
       now shown as the Registered Keeper, we can therefore not
       correspond with you regarding this.
       
       Regards,
       
       Shalinaaz Aziz
       
       #Post#: 51439--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: ivanleo Date: December 30, 2024, 6:00 pm
       ---------------------------------------------------------
       [member=2453]WaltWhite[/member] so what's your relationship to
       the registered keeper?
       #Post#: 51441--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: WaltWhite Date: December 30, 2024, 6:21 pm
       ---------------------------------------------------------
       [quote author=cp8759 link=topic=4018.msg51439#msg51439
       date=1735603256]
       [member=2453]WaltWhite[/member] so what's your relationship to
       the registered keeper?
       [/quote]
       I am the registered keeper 🤷
       #Post#: 51444--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: ivanleo Date: December 30, 2024, 6:32 pm
       ---------------------------------------------------------
       So you need to make a stage 2 complaint, as explained here:
  HTML https://www.redbridge.gov.uk/media/10046/corporate-complaints-policy_tp.pdf
       Post a draft on here first please.
       #Post#: 51445--------------------------------------------------
       Re: LB Redbridge 53j - Cleveland Rd, Ilford IG1 Failing to compl
       y with restriction on vehicles entering pedest zone (cam
       By: WaltWhite Date: December 30, 2024, 6:45 pm
       ---------------------------------------------------------
       [quote author=cp8759 link=topic=4018.msg51444#msg51444
       date=1735605156]
       So you need to make a stage 2 complaint, as explained here:
  HTML https://www.redbridge.gov.uk/media/10046/corporate-complaints-policy_tp.pdf
       Post a draft on here first please.
       [/quote]
       Ok. I got this today regarding my initial complaint
       Date: 30 December 2024
       
       Dear
       
       Your case reference:
       
       I am writing to acknowledge receipt of your complaint received
       on 24 December 2024. I am sorry that you are unhappy with the
       service you have received. The points raised in your complaint
       will be considered under the first stage of the Council's
       complaints procedure and you will be sent a response by 13
       January 2025.
       
       If there are any delays in providing you with a response we will
       let you know.
       
       
       
       Yours sincerely
       So should I wait till the 13th for the outcome or go straight to
       the stage 2 complaint as you suggested [member=1]cp8759[/member]
       ?
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