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#Post#: 48783--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: b789
Date: December 7, 2024, 10:52 am
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--- Quote from: Chris101 link ---
>
> Apologies, I did and forgot to update here!
> The email was sent with the PCNN number and template.
> Should one be resent as a PDF this time?
>
--- End Quote ---
What does that mean? You either sent the appeal as advised, as a
PDF attachment to an email or you used the webform and selected
something that does you in the mire.
What did you do?
#Post#: 48787--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: DWMB2
Date: December 7, 2024, 11:12 am
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I read it as meaning they put the content that would otherwise
have gone into the PDF into the body of their email. Would be
useful for the OP to clarify.
#Post#: 48791--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: Chris101
Date: December 7, 2024, 11:51 am
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--- Quote from: DWMB2 link ---
>
> I read it as meaning they put the content that would otherwise
have gone into the PDF into the body of their email. Would be
useful for the OP to clarify.
>
--- End Quote ---
Correct, content was sent in the body of the email instead of as
an attachment within a pdf.
#Post#: 49266--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: Chris101
Date: December 10, 2024, 5:22 pm
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Response below from Gemini.
Email template was first sent without pdf (template as text
within body of email) and then sent again with pdf attached -
Thank you for contacting Gemini Parking Solutions
My apologies for the delay in responding to you.
All appeals must be submitted in writing and sent to our appeals
team either using our online portal or postal address below:
Gemini Parking Solutions London Ltd
PO Box 5767
Dingwall
IV15 0AX
Please ensure that you include your full name and address,
vehicle registration number, and the Parking Charge Reference
when submitting your appeal. 
Please be advised that this notice is not issued under POFA
legislation and as a result the points mentioned in your email,
are not relevant in this case. Gemini Parking Solutions issue
notices when the Terms and Conditions of parking are deemed
breached. Payment and validation data is received and processed
by our payment match system, and if no payment or validation can
be located during this process, a Parking Charge Notice is
automatically generated, and issued in accordance to the
International Parking Communities (IPC) guidelines.
At the final stage, Registered Keeper details are requested from
the DVLA and written notice is sent to the Registered Keeper,
advising them of the alleged contravention and providing them
the opportunity to submit an appeal, or transfer the liability
to the driver at the time of the event if they believe the
notice has been issued incorrectly.
Kind Regards,
Gemini Parking Solutions
#Post#: 49269--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: DWMB2
Date: December 10, 2024, 5:59 pm
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So they say you can't appeal by email, then take up much of the
email responding to your appeal - having their cake and eating
it? ;D
You could leave it, having made your point. Or you could respond
briefly as follows:
[indent]Dear Sirs,
I note the contents of your recent correspondence. I welcome
your confirmation that you have chosen not to make use of POFA
legislation and are therefore not seeking to hold me liable for
this charge as the hirer of the vehicle.
As I now have written confirmation from you that you are unable
to recover the charge from me, I see no need to appeal further,
as we seem to be in agreement that I do not owe you anything as
the hirer of the vehicle.
I trust this will be the end of the matter, however, any further
attempts to hold me liable will be vigorously defended.
Yours faithfully,
[/indent]
#Post#: 49413--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: Chris101
Date: December 11, 2024, 2:25 pm
---------------------------------------------------------
--- Quote from: DWMB2 link ---
>
> So they say you can't appeal by email, then take up much of
the email responding to your appeal - having their cake and
eating it? ;D
>
> You could leave it, having made your point. Or you could
respond briefly as follows:
>
> [indent]Dear Sirs,
>
> I note the contents of your recent correspondence. I welcome
your confirmation that you have chosen not to make use of POFA
legislation and are therefore not seeking to hold me liable for
this charge as the hirer of the vehicle.
>
> As I now have written confirmation from you that you are
unable to recover the charge from me, I see no need to appeal
further, as we seem to be in agreement that I do not owe you
anything as the hirer of the vehicle.
>
> I trust this will be the end of the matter, however, any
further attempts to hold me liable will be vigorously defended.
>
> Yours faithfully,
> [/indent]
>
--- End Quote ---
Response-
'Thank you for contacting Gemini Parking Solutions
My apologies for the delay in responding to you.
As previously advised, please head to our website and submit an
appeal, if no appeal or payment is made within the stipulated 28
days then this parking charge will be passed over to debt
recovery
Kind Regards,
Gemini Parking Solutions'
#Post#: 49451--------------------------------------------------
Re: Seeking Advice on PCN Received After Parking Payment Issues
at Soft Play
DIR By: DWMB2
Date: December 11, 2024, 5:52 pm
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Comical.
If it were me, I'd ignore them from this point on. It would be
foolish of them to try and take you to court.
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