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#Post#: 43864--------------------------------------------------
Re: Debt Recovery Plus - Copthall Leisure Centre - London
DIR By: allondon
Date: November 4, 2024, 5:34 am
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Apologies for being pesky but I'd like to avoid pitfalls,
especially when multiple PCNs are expected.
Copthall Leisure Centre is managed by better.org.uk which is a
part of GLL.
One way to contact them is to submit complaint via form on
better.org.uk, another is to email GLL CEO Peter Bundey on
peter.bundey@gll.org.
I consider the following text:
"I started getting PCNs from Gemini Parking Solutions as a
registered keeper of the car BV15 SNK. The car was used to drop
off a student for school swimming lessons at Copthall Leisure
Centre on Monday mornings during September-October. The charges
are unfair and I urge you, as a CEO of the Leisure Centre owner,
to cancel them."
Which one is a preferred option?
Many thanks.
#Post#: 43872--------------------------------------------------
Re: Debt Recovery Plus - Copthall Leisure Centre - London
DIR By: b789
Date: November 4, 2024, 5:54 am
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For a matter like this, it might be more effective to email the
CEO directly at peter.bundey@gll.org, especially if you wish to
expedite a response. A direct email carries more urgency and is
likely to be reviewed quicker. However, if you prefer a more
formal complaint process or documentation trail, submitting
through the complaint form on Better's website might be helpful.
Here's a suggestion for the email:
--- Quote ---
> Urgent: Unfair PCNs Issued by Gemini Parking Solutions at
Copthall Leisure Centre
>
> Dear Mr. Bundey,
>
> I am writing as the registered keeper of vehicle BV15 SNK to
bring to your attention a series of unjust PCNs issued by Gemini
Parking Solutions. This vehicle was only briefly present at
Copthall Leisure Centre on Monday mornings during
September-October for the sole purpose of dropping off and
picking up a student attending school swimming lessons.
>
> The PCNs have been issued unfairly, stemming from what appears
to be a vexatious and overzealous approach by Gemini Parking
Solutions—an unregulated private parking company with a
concerning reputation. This behaviour is especially troubling
given their history as ex-clampers in the industry and lack of
regulatory oversight.
>
> As the CEO of the organisation managing Copthall Leisure
Centre, I urge you to intervene and cancel these unjust charges.
It is deeply disappointing to see patrons penalised for routine
drop-offs, particularly when the intention was to support the
Leisure Centre. I hope that GLL will ensure that such aggressive
practices do not deter future patrons.
>
> Thank you for addressing this matter urgently.
>
> Sincerely,
>
> [Your Full Name]
> Registered Keeper of BV15 SNK
> [Your Contact Information]
--- End Quote ---
#Post#: 43890--------------------------------------------------
Re: Debt Recovery Plus - Copthall Leisure Centre - London
DIR By: allondon
Date: November 4, 2024, 7:10 am
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Thank you!
I've briefly stopped at the entrance to the Leisure Centre car
park today, causing the fury of other drivers, to take pictures
(added to Imgur).
When turning from Champions Way towards the car park, there is a
single sign on the right. From the car I can only read "Private
Land. Pay and Park". Anything below that is in a small font that
is not readable from the car in the left lane. There are no
signs at the entrance to the marked parking spaces, but there
are signs spread around the car park.
Not sure how it can help my future defence, but I feel confident
that no ANPR warnings were missed deliberately as they were not
visible from a moving car.
#Post#: 44437--------------------------------------------------
Re: Debt Recovery Plus - Copthall Leisure Centre - London
DIR By: allondon
Date: November 7, 2024, 12:39 pm
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An update: the first to respond was Copthall Manager (not the
GLL CEO). Both PCNs have been cancelled.
More may be on their way for this 2-months period, but it is the
end of the beginning.
It cheers me up when I come across a sane person in a
service-oriented organisation.
Many thanks to b789 for taking time to advise.
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