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       #Post#: 4699--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: DWMB2
       Date: September 9, 2023, 11:37 am
       ---------------------------------------------------------
       The Code of Practice is binding insofar as they agree to comply
       with it, and if they do not you could complain to the BPA. The
       Code of Practice is just that, not the law (although the Supreme
       Court did describe it as "in practice binding" in the Beavis
       case).
       My point was more that them not complying with the code would be
       poor practice (and something you could point out), but wouldn't
       immediately invalidate the charge or prevent them taking further
       action.
       #Post#: 5417--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: Chaseman
       Date: September 18, 2023, 3:53 pm
       ---------------------------------------------------------
       Well, no great surprise, Parking Eye have rejected my appeal.
       Not that they considered the fundamental point raised i.e.
       imprecise location nor the secondary point inasmuch as they sent
       a second PCN with a different date but referring to the same
       "offence". No they came out with this cracker:
       --- Quote ---
       > We have reviewed the details outlined in your appeal, but we
       are not in receipt of
       > sufficient evidence to confirm that the terms and conditions
       were not breached. These
       > terms are clearly displayed on the signage located throughout
       the above car park.
       --- End Quote ---
       Irrelevant that I had never questioned the terms and conditions
       nor whether they were properly displayed nor whether I had
       breached them or not. I simply pointed to the fact that they had
       not given me the address for St Michael's Court so they "had not
       specified the relevant land" as required by the legislation.
       That point has been completely ignored. They have also
       completely ignored the incoherent para on the back of the second
       purported PCN in which they alleged that I as RK had identified
       myself as the driver (which I hadn't) and if I wasn't the driver
       (with my driver hat on) could I please identify who was the
       driver (which I had already said I was not going to do).
       So you will see from the letter attached that they have given me
       all the blurb for appealing to POPLA but NOT the 10 digit number
       they need to send with their letter of rejection. I assume this
       is deliberate to try and snooker an appeal to POPLA. I have
       never appealed to POPLA before. I assume it is fairly
       straightforward - do they do telephone hearings or do you just
       get a written verdict?
       [attachment deleted by admin]
       #Post#: 5421--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: DWMB2
       Date: September 18, 2023, 4:16 pm
       ---------------------------------------------------------
       --- Quote from: Chaseman link ---
       >
       > they have given me all the blurb for appealing to POPLA but
       NOT the 10 digit number they need to send with their letter of
       rejection.
       >
       --- End Quote ---
       They have, it's immediately above 'Dear Sir/Madam'.
       And yes, they seldom address the specificities of appeals, far
       cheaper to send out a boilerplate.
       The process of appealing to POPLA is fairly straightforward, and
       can be done entirely online via their website. There are no
       telephone or in-person hearings, it's all done 'on the papers'.
       The general advice with POPLA appeals is to be more thorough
       than your initial appeal to the parking company, as the POPLA
       assessor does not have the benefit of any prior knowledge of the
       case, and the more thorough you are, the less room for
       misinterpretation there is.
       It may help to look at other POPLA appeals to get a feel for how
       they are constructed - the MSE Forum has a decent introduction
       guide here
       (
  HTML https://forums.moneysavingexpert.com/discussion/comment/64350600/#Comment_64350600
  HTML https://forums.moneysavingexpert.com/discussion/comment/64350600/#Comment_64350600)<br
       />- and a search of that forum and the PePiPoo should yield some
       good recent examples. Ideally, find a couple that have argued
       similar points to you (I provided a link to a similar case early
       on in the thread).
       #Post#: 5484--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: Chaseman
       Date: September 19, 2023, 12:17 pm
       ---------------------------------------------------------
       Here is my draft appeal to POPLA. Any comments gratefully
       received.
       --- Quote ---
       > I received a Parking Charge Notice (“PCN”) to Keeper ref
       226902/075498 dated 1 August 2023 for vehicle VRM LF64SFY of
       which I am the registered keeper, alleging a parking “offence”
       on 27 July. I was not the driver of the car on the date in
       question.
       >
       > This Notice failed to comply with the requirements of Schedule
       4 of The Protection of Freedoms Act 2012 namely, but not limited
       to, failing to specify the location of the relevant land as
       required by section 9 (2)(a) of the Act. It is not possible to
       determine the location of the alleged breach of their conditions
       because the PCN stated the address as just "St Michaels Court".
       A quick check on Google Maps finds at least nine St Michaels
       Courts in England including Aylsham, Amersham, two addresses in
       London, South Shields, Gloucester, Derby, Litchfield and
       Weybridge. Parking Eye therefore cannot transfer liability for
       the alleged charge from the driver at the time to me, the
       keeper. There is no legal requirement to name the driver at the
       time and I have not done so.
       >
       > Even if the address is more specifically noted in another
       medium or at a later date, the PCN needs to specify the location
       of the relevant land and it does not. I appealed to Parking Eye
       on these grounds on 14 August.
       >
       > On 30 August I received a response which neither accepted nor
       rejected my appeal.
       >
       > The PCN set out four options as follows:
       >
       > To pay the driver's alleged parking charge;
       > To name the driver;
       > To appeal;
       > To pay and appeal.
       >
       > I elected to appeal which then gave Parking Eye 35 days to
       serve their substantive response. The 30 August response asked
       again for the driver's details and implied that if I did not
       comply my appeal "may well be rejected". This appeared to tie
       their consideration of the merits of my appeal to my willingness
       to supply the driver's details, which I am under no legal
       obligation to provide. They were effectively fettering their
       discretion.
       >
       > Such a response is not permitted under the BPA Code of
       Practice and ranks alongside the fourth 'option' of paying the
       parking charge and appealing which is similarly proscribed under
       the code.
       >
       > On 1 September I wrote to Parking Eye bringing this
       extra-procedural response to their attention.
       >
       > They responded by post in a letter received by me on 4
       September by issuing a second PCN, bearing the same number as
       the original but dated 30 August in respect of the same alleged
       parking charge, asking for a penalty to be paid within 28 days
       of the [new] issue date.
       >
       > On the back of the “new” PCN is a paragraph that says as
       follows:
       >
       > “We originally wrote to the registered keeper [that is me] of
       the vehicle whose details were held by the DVLA at the time of
       the parking event and they [me again] have informed us that you
       [me again] were responsible for this vehicle at the time of the
       parking event [which I did not]…..if you were not the driver at
       the time [I had already told them I was not] you should tell us
       the name and current postal address of the driver [I am under no
       legal obligation to do this]”.
       >
       > They had thus sent me two separate PCNs on different dates of
       issue for the same “offence” and a letter which is misinformed
       and thoroughly confusing.
       >
       > Finally on 16 September Parking Eye sent a letter rejecting my
       appeal. The reason given for the rejection was as follows:
       >
       > “We have reviewed the details outlined in your appeal, but we
       are not in receipt of sufficient evidence to confirm that the
       terms and conditions were not breached. These terms are clearly
       displayed on the signage located throughout the above car park.”
       >
       > This signally fails to address the fundamental point of my
       appeal which is that the PCN does not identify the location of
       the car park where the “offence” is alleged to have taken place.
       Simply telling me it was “St Michael’s Court” does not give me
       sufficient detail to allow me to locate the car park in question
       and hence any discussion of the terms and conditions that were
       or were not displayed and were or were not breached is simply
       irrelevant. I made no reference in my appeal to such terms and
       conditions. Thus I contend that there is a defect in the
       original PCN which renders it non-compliant with section 9(2)(a)
       of POFA 2012 and as such liability cannot be transferred to me
       as the registered keeper. No subsequent further specification of
       the address (of which there has been none) can remedy this
       defect.
       >
       > As a secondary point of appeal I note Parking Eye’s issue of a
       second PCN dated 30 August but alleging the same offence date of
       27 July, which bore an incoherent paragraph on the back (as set
       out above) claiming I had done or said things as the registered
       keeper that patently I had not. Taken together with the implied
       threat that if I did not identify the driver my appeal “may well
       be rejected” this is an example of outrageous bad faith that
       should call for the PCN to be dismissed immediately.
       --- End Quote ---
       #Post#: 5507--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: DWMB2
       Date: September 19, 2023, 3:35 pm
       ---------------------------------------------------------
       I think this draft would benefit from more structure, and a
       change of focus. Your main point of argument is (or should be),
       the PoFA fail, but currently around 75% of your draft focuses on
       a timeline of who sent what when, and the issue of the 2nd PCN,
       which potentially acts more as a distraction than a help in its
       current form.
       By all means mention the debacle of them sending 2 PCNs, and the
       request for driver's details, as examples of their poor
       practice, but in my opinion your appeal would be far stronger if
       it focuses on the key issue of PoFA compliance. After all, this
       is a reason why no money is owed by you as the keeper. Them
       sending two PCNs on the face of it, isn't.
       Have you looked at the examples on the MSE post I linked to?
       They often include a clear structure that guides the assessor
       through the points. I'd recommend setting it out your reasons in
       a similar structure, such as:
       - The operator has not shown that the individual who it is
       pursuing is in fact the driver who may have been liable for the
       charge- I'd be minded to set this point out clearly before your
       point about PoFA. After all, their lack of compliance with PoFA
       is only relevant if it has not been established who was driving,
       so make this point clearly, and leave the assessor in no doubt
       that you are appealing as keeper, and that they therefore need
       to consider your liability as the keeper.
       - Failure to comply with PoFA - Make this as thorough as you
       can. Explain what they need to do to comply, and how what they
       have done is insufficient. To do this, make it clear why simply
       saying "St Michael's Court" does not specify where the incident
       took place, ideally providing examples of the fact that it could
       refer to multiple locations (perhaps include a list of car parks
       you identified that bear such a name, and how their vague
       location therefore does not specify where the incident
       occurred).
       - If you wish, you can then mention the issues around them
       issuing a second PCN etc., as examples of their poor practice,
       and failure to consider the substantive points raised in your
       appeal
       - Landowner Authority - this is what you might describe as a
       'speculative' appeal point, so it's your call whether to include
       it. The MSE link I provided in a previous post sets out this
       appeal point. It basically puts ParkingEye to proof that they
       have a valid contract to manage parking on the site in question.
       If they don't produce one, result.
       - Finish with a brief summary explaining that for the various
       reasons outlined above, your appeal should be upheld and the
       charge should be cancelled.
       To make the appeal more readable, and easier to follow, I'd
       recommend using headings and numbering your appeal points. Clear
       grounds of appeal in headings, with the detailed explanations
       underneath.
       #Post#: 5554--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: Chaseman
       Date: September 20, 2023, 1:58 pm
       ---------------------------------------------------------
       Thanks for your comments DW. I have amended the draft along the
       lines you suggest. See what you think of the below. I
       incorporated a para (the Greenslade quote) from a POPLA appeal
       on MSE. PE has not alleged that I was the driver (other than
       obliquely in their second PCN) and are pursuing me as Reg Keeper
       so I concentrate on the POFA point. I have decided on reflection
       not to include the Landowner Authority point. The reason is that
       my whole appeal rests on not knowing where the car park in
       question is. If I start asking them for details about their
       contract with the landowner it might imply that I do know where
       the car park is or even if not, it allows PE to open up the
       whole question of where it is i.e. if I show this level of
       interest then I am derogating from my main argument.
       --- Quote ---
       > Registered Keeper/Driver
       >
       > I received a Parking Charge Notice (“PCN”) issued by Parking
       Eye (“PE”) to Registered Keeper ref ###### dated 1 August 2023
       for vehicle VRM ###### of which I am the registered keeper,
       alleging a parking “offence” on 27 July. I was not the driver of
       the car on the date in question and I have made this clear in my
       appeal to PE. They are therefore pursuing me for payment of the
       PCN as Registered Keeper and not as the driver. This brings the
       PCN within the ambit of the Protection of Freedoms Act 2012
       (“POFA”).
       >
       > Failure to Comply with POFA
       >
       > This PCN fails to comply with the requirements of Schedule 4
       of POFA namely, but not limited to, failing to specify the
       location of the relevant land as required by section 9 (2)(a) of
       the Act. It is not possible to determine the location of the
       alleged breach of their conditions because the PCN states the
       address as just "St Michaels Court". A quick check on Google
       Maps finds at least nine St Michaels Courts in England including
       Aylsham, Amersham, two addresses in London, South Shields,
       Gloucester, Derby, Litchfield and Weybridge. PE therefore cannot
       transfer liability for the alleged charge from the driver at the
       time to me, the Registered Keeper. There is no legal requirement
       to name the driver at the time and I have not done so. Even if
       the address is more specifically noted in another medium or at a
       later date, the PCN itself needs to specify “the location of the
       relevant land” and it does not.
       >
       > Furthermore, the vital matter of full compliance with the POFA
       was confirmed by parking law expert barrister, Henry Greenslade,
       the previous POPLA Lead Adjudicator, in 2015:
       >
       > Understanding keeper liability
       >
       > “There appears to be continuing misunderstanding about
       Schedule 4. Provided certain conditions are strictly complied
       with [my emphasis], it provides for recovery of unpaid parking
       charges from the keeper of the vehicle. There is no ‘reasonable
       presumption’ in law that the registered keeper of a vehicle is
       the driver. Operators should never suggest anything of the sort.
       Further, a failure by the recipient of a notice issued under
       Schedule 4 to name the driver, does not of itself mean that the
       recipient has accepted that they were the driver at the material
       time. Unlike, for example, a Notice of Intended Prosecution
       where details of the driver of a vehicle must be supplied when
       requested by the police, pursuant to Section 172 of the Road
       Traffic Act 1988, a keeper sent a Schedule 4 notice has no legal
       obligation to name the driver. [...] If {POFA 2012 Schedule 4
       is} not complied with then keeper liability does not generally
       pass.”
       >
       > Therefore, no lawful right exists to pursue unpaid parking
       charges from me as keeper of the vehicle, where an operator
       cannot transfer the liability for the charge using POFA, because
       (as is the case here), Schedule 4 has not been strictly complied
       with.
       >
       > Appeal to PE
       >
       > The PCN set out four options as follows:
       >
       > To pay the driver's alleged parking charge;
       > To name the driver;
       > To appeal;
       > To pay and appeal.
       >
       > I elected to appeal which I did on 14 August and which then
       gave PE 35 days to serve their substantive response.
       >
       > On 30 August I received a response which neither accepted nor
       rejected my appeal but asked again for the driver's details. It
       went on to say that “if this information is not provided within
       28 days the appeal may well be rejected". This appeared to tie
       their consideration of the merits of my appeal to my willingness
       to supply the driver's details, which I am under no legal
       obligation to provide. They were effectively fettering their
       discretion.
       >
       > Such a response is not permitted under the BPA Code of
       Practice and ranks alongside the fourth 'option' of paying the
       parking charge and appealing which is similarly proscribed under
       the code.
       >
       > On 1 September I wrote to PE bringing this extra-procedural
       response to their attention. They responded by post in a letter
       received by me on 4 September by issuing a second PCN, bearing
       the same number as the original but dated 30 August in respect
       of the same alleged parking charge, asking for a penalty to be
       paid within 28 days of the [new] issue date.
       >
       > On the back of the “new” PCN is a paragraph that says as
       follows:
       >
       > “We originally wrote to the registered keeper [that is me] of
       the vehicle whose details were held by the DVLA at the time of
       the parking event and they [me again] have informed us that you
       [me again] were responsible for this vehicle at the time of the
       parking event [which I did not]…..if you were not the driver at
       the time [I had already told them I was not] you should tell us
       the name and current postal address of the driver [I am under no
       legal obligation to do this]”.
       >
       > They had thus sent me two separate PCNs on different dates of
       issue for the same “offence” including a paragraph in the second
       which is misinformed and thoroughly confusing.
       >
       > Rejection of Appeal
       >
       > Finally on 16 September PE sent a letter rejecting my appeal.
       The reason given for the rejection was as follows:
       >
       > “We have reviewed the details outlined in your appeal, but we
       are not in receipt of sufficient evidence to confirm that the
       terms and conditions were not breached. These terms are clearly
       displayed on the signage located throughout the above car park.”
       >
       > This signally fails to address the fundamental point of my
       appeal which is that the PCN does not identify the location of
       the car park where the “offence” is alleged to have taken place
       and hence I have no opportunity to inspect any signage. Simply
       telling me it was “St Michael’s Court” does not give me
       sufficient detail to allow me to locate the car park in question
       and hence any discussion of the terms and conditions that were
       or were not displayed and were or were not breached is simply
       irrelevant. I made no reference in my appeal to such terms and
       conditions. PE has wilfully ignored the whole question of
       “location of the relevant land” which demonstrates that my
       appeal has not been properly considered.
       >
       > Summary
       >
       > I contend that there is a defect in the original PCN which
       renders it non-compliant with section 9(2)(a) of POFA 2012 and
       as such liability cannot be transferred to me as the registered
       keeper. No subsequent further or better specification of the
       address (of which there has been none) can remedy this defect.
       >
       > As a secondary point of appeal I note PE’s issue of a second
       PCN dated 30 August but alleging the same offence date of 27
       July, which bore an incoherent paragraph on the back (as set out
       above) claiming I had done or said things as the registered
       keeper that patently I had not. Taken together with the implied
       threat that if I did not identify the driver my appeal “may well
       be rejected” this is an example of outrageous bad faith that
       should call for the PCN to be dismissed immediately.
       >
       > Finally, my appeal has been rejected in what looks like a
       standard form letter that fails to address the key ground for my
       appeal and demonstrates that it has not been properly considered
       at all.
       >
       > I request that the appeal be upheld and the charge cancelled.
       --- End Quote ---
       #Post#: 5557--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: DWMB2
       Date: September 20, 2023, 2:17 pm
       ---------------------------------------------------------
       --- Quote from: Chaseman link ---
       >
       > my whole appeal rests on not knowing where the car park in
       question is.
       >
       --- End Quote ---
       Not quite - your appeal rests on them having failed to specify
       the relevant land, as required by PoFA to recover the charge
       from the keeper. If you don't know where it was, that doesn't
       mean you don't owe the money. But if they've not complied with
       PoFA, then that does mean you don't owe the money.
       But nevertheless, I can see a decent argument for leaving out
       the landowner authority part.
       I'd say this latest draft flows a lot better than the previous.
       I would remove the word 'offence', perhaps refer to a 'parking
       event' instead.
       (I've edited your post to remove your ParkingEye Reference # and
       your VRM).
       #Post#: 5560--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: Chaseman
       Date: September 20, 2023, 2:28 pm
       ---------------------------------------------------------
       DW, yes I see your point and I have to agree your logic, but it
       comes down to the same thing - they didn't specify the address
       of the car park in sufficient detail and hence I maintain I
       don't know where it is which leads to a) I can't inspect any
       signage and b) they have not complied with POFA. I agree that me
       just not knowing where the car park is does not get me off HAD
       THEY actually complied with POFA.
       I have picked this up off Pepipoo in the Vale Road case which
       also hinged on imprecise location. I would hope the POPLA
       assessor would follow the same thinking here.
  HTML https://i.imgur.com/0DWBTykl.jpg
       Are you happy that I now file that appeal? I will change
       "offence" to parking event.
       #Post#: 5561--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: DWMB2
       Date: September 20, 2023, 2:35 pm
       ---------------------------------------------------------
       That's certainly the sort of logic you want the assessor to
       follow. I wasn't disagreeing with your point around knowing the
       location - my point was more that even if you had figured out
       which location it was, that wouldn't mean they have
       automatically complied. It's their job to specify, not yours to
       turn detective and work out where they mean.
       Unless anyone else has any contrary views, I think it covers the
       main points you're looking to make.
       #Post#: 5562--------------------------------------------------
       Re: Private PCN St Michael's Court
   DIR By: Chaseman
       Date: September 20, 2023, 2:37 pm
       ---------------------------------------------------------
       If anyone is interested this is the Pepipoo topic link and the
       judgment appears in post #65.
  HTML http://forums.pepipoo.com/index.php?showtopic=144900&st=60
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