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#Post#: 2971--------------------------------------------------
Parking Ticket at the Manor Hospital Oxford by Euro Car Parks
DIR By: Riz101
Date: August 9, 2023, 11:19 am
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Hi,
Location: Manor Hospital Oxford parking
Company: Euro Car Parks
I was issued a PC Notice for using the car park on 22nd July due
to a visit to the hospital.
Notice issued on 28th July.
Appealed on 6th Aug by providing the appointment letter with a
doctor at the hospital and stated that the number plate was
entered on the tablet in the hospital, It must be an issue with
the number entering device and should be checked.
Considering this was a legitimate reason for using the parking,
the penalty should be dismissed.
Considering the behaviour of these companies, I won't be
surprised if they come back and insist that I pay the fine.
I believe the next step will be that I will need to appeal with
POPLA, so I'm preparing in advance and have the advantage of
time on my side, is there anything I can use should I need to
appeal with POPLA?
Your guidance will be highly appreciated.
Thanks!
[attachment deleted by admin]
#Post#: 2976--------------------------------------------------
Re: Parking Ticket at the Manor Hospital Oxford by Euro Car
Parks
DIR By: guest179
Date: August 9, 2023, 1:50 pm
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So:
You've appealed...
so can we pl see what you submitted.
While your waiting for their reply, signs, Ts and Cs pl.
#Post#: 2986--------------------------------------------------
Re: Parking Ticket at the Manor Hospital Oxford by Euro Car
Parks
DIR By: DWMB2
Date: August 9, 2023, 4:10 pm
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As this is a hospital case, your first port of call should be
the Patient Advice and Liaison Service (PALS) at the hospital in
question. As a genuine patient who has sought to comply with the
terms of parking and would seem to have fallen victim to a
faulty machine (or perhaps a keying error), they will hopefully
be able to intervene.
#Post#: 3067--------------------------------------------------
Re: Parking Ticket at the Manor Hospital Oxford by Euro Car
Parks
DIR By: The Rookie
Date: August 11, 2023, 4:36 am
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--- Quote from: DWMB2 link ---
>
> As this is a hospital case, your first port of call should be
the Patient Advice and Liaison Service (PALS)
>
--- End Quote ---
Remind PALS of the guidance for NHS parking control and that
genuine users should not be penalised and the purpose of charges
should only be to deter abuse.
#Post#: 3142--------------------------------------------------
Re: Parking Ticket at the Manor Hospital Oxford by Euro Car
Parks
DIR By: guest179
Date: August 12, 2023, 11:17 am
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Some background to help your thinking:
Out-patient or visitor;
By appointment or ad-hoc;
Visited before and used the system without issue?
#Post#: 3175--------------------------------------------------
Re: Parking Ticket at the Manor Hospital Oxford by Euro Car
Parks
DIR By: Riz101
Date: August 13, 2023, 8:12 am
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Hello,
Thanks for all the comments, I was in fact visiting another
hospital late last week and they had similar parking
arrangements, I asked them what happens in a situation when a
legitimate patient receives a parking fine for any reason and
they said, oh yes it is quite frequent and if you let us know
then we will be able to cancel it.
Which was basically as the comment on this thread, PALS is the
first option to explore, so then I called the relevant
hospital's customer service team and they confirmed, if I send
them an email with the details then they should be able to get
it cancelled. I have taken that action and hope it will result
in an outcome as expected.
Many thanks!
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