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       #Post#: 44262--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: docklander
       Date: November 6, 2024, 12:00 pm
       ---------------------------------------------------------
       I sent the letter with the suggested text and have had no reply.
       Today I received a letter dated 31/10/2024 saying that as they
       have had no payment, I now need to pay £100. If  I do not pay
       within 14 days, they "may" ask a debt recovery agent, etc.
       Whats the next step please gang?
       #Post#: 44263--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: DWMB2
       Date: November 6, 2024, 12:13 pm
       ---------------------------------------------------------
       When did you send the appeal?
       #Post#: 44270--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: docklander
       Date: November 6, 2024, 12:31 pm
       ---------------------------------------------------------
       It would have been around 26 or 27 October
       #Post#: 44324--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: b789
       Date: November 7, 2024, 3:35 am
       ---------------------------------------------------------
       --- Quote from: docklander link ---
       >
       > It would have been around 26 or 27 October
       >
       --- End Quote ---
       Was it 26th or 27th October. Your "Proof of Posting" certificate
       will tell you.
       They have 28 days to respond to your appeal. According to you,
       it's only been about 11 or 12 days!
       Don't get your hopes up anyway. You have more chance of winning
       the lottery than an initial appealing upheld.
       #Post#: 48664--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: docklander
       Date: December 6, 2024, 11:57 am
       ---------------------------------------------------------
       I have had a reply from Group Nexus. Thoughts on next step?
       Dated 27.11, received 06.12
       Thank you for your correspondence elating to your Parking
       Charge. The Charge was issued and the signage is displayed in
       compliance with The British Parking Association's Approved
       Operator Scheme Code of Practice and all relevant laws and
       regulations. Clear signs at the entrance of this site and
       throughout inform drivers of the terms and conditions that apply
       there, and it is not possible to access any part of the premises
       without passing multiple signs. Your representations are not
       considered a mitigating circumstance for appeal. We confirm the
       Charge was issued under Schedule 4 of the Protection of Freedoms
       Act 2012. As no driver details have been provided, we are
       holding the registered keeper of the vehicle liable. In light of
       this, n this occasion, your representations have been carefully
       considered and rejected. We can confirm that We will hold the
       charge at the current rate for a further 14 days from the date
       of this correspondence.
       You have now reached the end of our internal appeals procedure.
       Although we have now rejected your appeal, you may still have
       recourse to appeal to Parking On Private Land Appeals (POPLA),
       an independent appeals service. An appeal to POPLA must be made
       within 28 days of the date of this letter. POPLA will only
       consider cases on the grounds that the Parking Charge exceeded
       the appropriate amount, that the not improperly parked or had
       been stolen, or that you were otherwise not liable for the
       Parking Charge. vehicle was To appeal to POPLA, please go to
       their website
  HTML http://www.popla.co.uk
       and follow the
       instructions. If you would rather deal with this matter by post,
       please contact our Appeals Office and we will send you the
       necessary paperwork. Your POPLA reference number is: XXX P
       lease note that if your appeal does not relate to the above
       criteria or is rejected by POPLA for any reason, you will no
       longer qualify for payment at the reduced rate. POPLA will not
       consider any cases where payment has been made.
       By law we are also required to inform you that Ombudsman
       Services (www.ombudsman-services.org/) provides an  alternative
       dispute resolution service that would be competent to deal with
       your appeal. However, we have not chosen to participate in their
       alternative dispute resolution service. As such should you wish
       to appeal then you must do so to POPLA, as explained above.
       Yours sincerely
       CP Plus Limited GNI
       #Post#: 48728--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: b789
       Date: December 7, 2024, 5:07 am
       ---------------------------------------------------------
       You have 33 days from the appeal rejection date to submit an
       appeal to POPLA. Your POPLA appeal, only as the Keeper, should
       include the fact that the NtK is not fully compliant with ALL
       the requirements of PoFA.
       Paragraph 9(2)(e) of Schedule 4 of the Protection of Freedoms
       Act 2012 (PoFA) states that the NtK must specify the name of the
       creditor who is entitled to recover the parking charge. This is
       a strict requirement, and failure to comply renders the NtK
       invalid under PoFA for keeper liability purposes.
       The notice states that "payment of the charge amount is required
       when parked on our client’s property". However, it does not
       explicitly identify who the "creditor" is. Simply stating "our
       client" or referring to the parking company itself is not
       sufficient. PoFA requires the explicit naming of the creditor so
       the recipient knows exactly who is owed the alleged debt.
       If the NtK does not clearly identify the creditor, it fails to
       meet the requirement under Paragraph 9(2)(e). This omission
       makes the NtK non-compliant with PoFA, meaning the parking
       company cannot hold the registered keeper liable for the charge.
       Also, under Paragraph 9(2)(e)(i) and Paragraph 9(2)(f) of
       Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), the
       Notice to Keeper (NtK) must include a specific invitation to the
       keeper to pay the charge. This requirement serves to ensure that
       the keeper understands their liability and has a clear course of
       action.
       They cannot simply rely on the fact that the Parking Charge
       Notice (PCN) is addressed to the Keeper to satisfy Paragraph
       9(2)(e)(i) of Schedule 4 of PoFA. The law explicitly requires a
       clear and specific invitation for the keeper to either:
       [indent]• Pay the parking charge, or
       • Provide the name and address of the driver (if the keeper was
       not the driver).[/indent]
       This is not an "implied" requirement; it must be explicitly
       stated. Merely inferring that the keeper is invited to pay
       because the notice is addressed to them does not meet the strict
       wording requirements of PoFA.
       PoFA compliance requires specific wording. The law’s intention
       is to make the responsibilities of the Keeper clear and
       unambiguous. Phrases like "you are invited to pay this parking
       charge" or "you are required to do X, Y, Z" are examples of
       wording that PoFA expects.
       If the notice only says, for example, "the charge must be paid"
       or "payment is required" without directly inviting the keeper to
       pay, this is insufficient under PoFA. The wording must link the
       keeper directly to the payment obligation in an unambiguous way.
       The parking company cannot claim keeper liability under PoFA if
       they fail to meet the explicit requirements of 9(2)(e)(i). This
       is a valid appeal (and defence) point, as courts and independent
       adjudicators should not rely on implied obligations instead of
       explicit compliance with statutory requirements.
       You should also put the operator to strict proof that they have
       a valid contract flowing from the landowner that permits them to
       issue PCNs at the location. A statement that they hold a
       contract is not sufficient and you need evidence of a valid
       contract.
       Why did the driver not realise that they had to purchase a
       permit to stay at the location? Was the signage sufficiently
       prominent and legible or not? That is also a valid appeal point.
       Have a read of the new Single Code of Practice (SCoP) and v9 of
       the BPA Code of Practice (CoP) about signs and how they must be
       set out.
       Put together something that you think you would like to send and
       we will review and make any constructive criticism as necessary.
       #Post#: 48762--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: docklander
       Date: December 7, 2024, 8:12 am
       ---------------------------------------------------------
       So this is my 1st draft appeal:
       I am writing to appeal correspondence received from GroupNexus,
       reference XXX.
       Paragraph 9(2)(e) of Schedule 4 of the Protection of Freedoms
       Act 2012 (PoFA) states that the Notice to Keeper (NtK) must
       specify the name of the creditor who is entitled to recover the
       parking charge. This is a strict requirement, and failure to
       comply renders the NtK invalid under PoFA for keeper liability
       purposes.
       The notice states that "payment of the charge amount is required
       when parked on our client’s property". However, it does not
       explicitly identify who the "creditor" is. Simply stating "our
       client" or referring to the parking company itself is not
       sufficient. PoFA requires the explicit naming of the creditor so
       the recipient knows exactly who is owed the alleged debt.
       If the NtK does not clearly identify the creditor, it fails to
       meet the requirement under Paragraph 9(2)(e). This omission
       makes the NtK non-compliant with PoFA, meaning the parking
       company cannot hold the registered keeper liable for the charge.
       Also, under Paragraph 9(2)(e)(i) and Paragraph 9(2)(f) of
       Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), the
       Notice to Keeper (NtK) must include a specific invitation to the
       keeper to pay the charge. This requirement serves to ensure that
       the keeper understands their liability and has a clear course of
       action.
       They cannot simply rely on the fact that the Parking Charge
       Notice (PCN) is addressed to the Keeper to satisfy Paragraph
       9(2)(e)(i) of Schedule 4 of PoFA. The law explicitly requires a
       clear and specific invitation for the keeper to either:
       • Pay the parking charge, or
       • Provide the name and address of the driver (if the keeper was
       not the driver).
       This is not an "implied" requirement; it must be explicitly
       stated. Merely inferring that the keeper is invited to pay
       because the notice is addressed to them does not meet the strict
       wording requirements of PoFA.
       PoFA compliance requires specific wording. The law’s intention
       is to make the responsibilities of the Keeper clear and
       unambiguous. Phrases like "you are invited to pay this parking
       charge" or "you are required to do X, Y, Z" are examples of
       wording that PoFA expects.
       If the notice only says, for example, "the charge must be paid"
       or "payment is required" without directly inviting the keeper to
       pay, this is insufficient under PoFA. The wording must link the
       keeper directly to the payment obligation in an unambiguous way.
       The parking company cannot claim keeper liability under PoFA if
       they fail to meet the explicit requirements of 9(2)(e)(i). This
       is a valid appeal (and defence) point, as courts and independent
       adjudicators should not rely on implied obligations instead of
       explicit compliance with statutory requirements.
       GroupNexus has failed to show a valid contract flowing from the
       landowner that permits them to issue PCNs at this location.
       With the above in mind, I respectfully request you uphold my
       appeal and void this matter.
       #Post#: 49393--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: docklander
       Date: December 11, 2024, 12:39 pm
       ---------------------------------------------------------
       Any advice on the above post would be much appreciated...
       #Post#: 49496--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: b789
       Date: December 12, 2024, 6:31 am
       ---------------------------------------------------------
       What you have shown is good but you need to remember that you
       are trying to lead the POPLA assessor by the nose through each
       point. What you have shown covers the PoFA failures which means
       that they cannot hold you liable as the Keeper.
       You should always add as many points to a POPLA appeal as you
       only need to win on a single point and the operator has to rebut
       each of your points. You should also include other points about
       the signage and the operators contract with the landowner. With
       a Group Nexus PCN, always include the landowner contract
       validity.
       Search for other POPLA appeals on here to get a flavour of what
       you need to add to what you already have.
       #Post#: 52779--------------------------------------------------
       Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I
       parked?
   DIR By: docklander
       Date: January 10, 2025, 5:47 am
       ---------------------------------------------------------
       I have heard from POPLA that my appeal should be heard within 6
       to 8 weeks from today. I will update you in due course.
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