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#Post#: 42089--------------------------------------------------
PCN with Excel Parking at Copeland Street, Derby
DIR By: cyss2
Date: October 23, 2024, 1:09 pm
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Hi all,
Recently I was travelling to Derby and decided to park at
Copeland Street car park. The parking lot was filled when I was
arrived and it took me 15 minutes to find a space and a further
5 minutes to use they payment machine. I am now informed that I
am being fined 100 pounds for not paying for parking on time,
and on appeal it was rejected for not reading the terms and
conditions stating that I had 5 minutes to pay on entry.
I think this is frankly unreasonable and as I will be passing by
Derby tomorrow I will try and get some photos of the signage
available, but I was wondering if you could provide some advice
about where I stand legally (ie if I should just pay the PCN and
be content with filing complaints about their predatory
practices or take the risk of appealing it further to the IAS).
Incidentally I also note a lot of one star reviews on Google and
Parkopedia about their predatory business practices - wish I had
been aware of them before visiting!
(unfortunately the upload folder was full so I was unable to
upload a copy of the PCN/appeal response)
Edit:
I have uploaded the PCN and appeal here below
Album:
HTML https://imgur.com/a/sgIUEm2
Images:
HTML https://i.imgur.com/WyI8E39.jpeg
HTML https://i.imgur.com/votZus2.jpeg
HTML https://i.imgur.com/nQB0Aqq.jpeg
HTML https://i.imgur.com/5qRSy2i.jpeg
I will try my best to upload photos of the parking signage
tomorrow.
#Post#: 42097--------------------------------------------------
Re: PCN with Excel Parking at Copeland Street, Derby
DIR By: DWMB2
Date: October 23, 2024, 1:57 pm
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To help us help you, please read the following thread carefully,
and provide as much of the information it asks for as you are
able to: READ THIS FIRST - Private Parking Charges Forum guide
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
--- Quote ---
> (unfortunately the upload folder was full so I was unable to
upload a copy of the PCN/appeal response)
--- End Quote ---
The guide includes advice on using a third party site to add
images.
#Post#: 42166--------------------------------------------------
Re: PCN with Excel Parking at Copeland Street, Derby
DIR By: b789
Date: October 24, 2024, 9:11 am
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AN appel to the IAS is an exercise in futility although others
will suggest otherwise. The most likely way this will be
concluded is in the ultimate dispute resolution service, the
county court.
Do not pay into this scam. The charge for exceeding the 5
minutes time limit on paying even though payment in full was
made is an unlawful penalty. If/when a Letter of Claim (LoC) is
issued we can provide guidance on how to deal with this. In the
meantime you can safely ignore all debt collector letters.
#Post#: 42209--------------------------------------------------
Re: PCN with Excel Parking at Copeland Street, Derby
DIR By: cyss2
Date: October 24, 2024, 4:15 pm
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Hello all,
I have just been to Derby and back with photos (see album):
HTML https://imgur.com/a/w2KNeWF
What do you think?
[member=26]b789[/member] would it be possible to walk me through
the standard sort of process that I would need to go through
after I get a rejection from the IAS? Happy to receive a
PM/email if needed. In particular, I would like to avoid having
any impact on my credit score as while I have the time to make
it not worth their while to shake me down for money, I would
also like to avoid taking unnecessary financial costs if
necessary (especially as I plan to take out a mortgage at some
time in the next few years).
#Post#: 42218--------------------------------------------------
Re: PCN with Excel Parking at Copeland Street, Derby
DIR By: DWMB2
Date: October 24, 2024, 5:03 pm
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--- Quote from: cyss2 link ---
>
> would it be possible to walk me through the standard sort of
process that I would need to go through after I get a rejection
from the IAS?
>
--- End Quote ---
Once the IAS reject, it's up to Excel to take action. What will
happen first is that you will get a flurry of letters from debt
collectors - these are written to sound scary, but these debt
collectors are ultimately powerless, and can be ignored.
If Excel wish to take the matter to court, they (or more
accurately their solicitors) will likely issue a Letter of
Claim. If you get such a letter, or you get a claim form from
the county court, come back here promptly for advice.
--- Quote from: cyss2 link ---
> In particular, I would like to avoid having any impact on my
credit score as while I have the time to make it not worth their
while to shake me down for money, I would also like to avoid
taking unnecessary financial costs if necessary (especially as I
plan to take out a mortgage at some time in the next few years).
--- End Quote ---
Providing you keep on top of the process, there is essentially
no risk of your credit score being impacted. Even if you were to
lose in court (which doesn't happen very often), then provided
you paid up promptly, the CCJ is removed from the public record,
and there is nothing to impact your credit score.
The main thing to be mindful of, is if you move house before the
matter is concluded, write to Excel to inform them of your new
address for service.
--- Quote from: cyss2 link ---
>
> Happy to receive a PM/email if needed.
--- End Quote ---
Where possible we try to keep correspondence on the thread,
rather than via private message. This allows multiple people to
offer assistance, and means that others who visit the forum can
read your thread and gain information that may help them in
their own case.
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