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DIR Return to: Civil penalty charge notices (Councils, TFL and so ...
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#Post#: 41618--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: Pressman
Date: October 20, 2024, 7:35 pm
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Go with this and see what happens. Email to TFL and copy to CDER
Group Limited.
Subject: Stage 1 Formal Complaint Regarding ULEZ Fine and
Enforcement Actions
Dear Transport for London,
I am writing to formally complain about CDER Group's enforcement
actions regarding a ULEZ fine I received. My circumstances
involve several breaches of the enforcement provisions outlined
in Schedule 12 of the Tribunals Courts and Enforcement Act 2007
and its underlying regulations.
Background
In April 2024, I travelled to London for the first time in 12
years, avoiding the Congestion Charge Zone, which I believed was
the only applicable charge. As a resident of Cheshire, I was
unaware of the ULEZ charge due to my non-local status and lack
of recent news updates.
I received a letter from CDER Group regarding this fine, but I
have not received any correspondence from TfL. This could be due
to ongoing issues with Royal Mail, potentially resulting in lost
letters.
The first notification I received regarding this fine was from
CDER, which indicated a significantly increased amount.
Upon contacting CDER to express my intention to contact TfL, I
was informed that they could not halt enforcement actions unless
instructed by TfL. CDER visited my residence the following day
while I was abroad for 9-12 months.
My mother, who is vulnerable and lives alone, remains at the
address, and I wish to avoid causing her any distress from
further visits by CDER.
Complaint Details
The following breaches of enforcement provisions have occurred:
Failure to Notify: I did not receive any correspondence from TfL
before the involvement of CDER Group. As per the regulations,
proper notification should have been issued.
Inadequate Time to Respond: TfL's lack of communication has
denied me the opportunity to address the fine promptly, as I
would have paid immediately upon receipt of any notification.
Improper Enforcement Actions: CDER's immediate action without a
response from TfL breaches the requirement for fair enforcement
practices.
A limited company claiming to be an Enforcement Agent charged a
£75 compliance stage fee; however, it cannot recover this
amount, as the fee schedule applies only to certificated
individual Enforcement Agents.
Resolution Advisories
To resolve this complaint, I respectfully request the following:
Reinstatement of Original Fine Amount: I'd like to ask that you
consider reinstating the original fine amount based on my lack
of prior notification and genuine ignorance of the ULEZ charge.
Review of CDER’s Enforcement Actions: Review CDER's enforcement
actions to ensure compliance with the statutory requirements.
Hold on Enforcement Actions: Place any enforcement actions on
hold until this matter is resolved, especially to prevent
further visits to my vulnerable mother.
Direct Communication: Establish a direct line of communication
regarding this issue, allowing me to discuss the matter without
further escalation.
Acknowledgement of Complaint: Please acknowledge receipt of this
complaint and provide a timeline for when I can expect a
response.
Remove the £75 compliance stage fee; CDER Group Limited has no
valid certificate to avail itself to the prescribed fee
schedule.
I appreciate your attention and look forward to a prompt
resolution. Please contact me as soon as possible to discuss how
we can move forward.
Yours sincerely,
[Your Name]
Let us know what happens.
#Post#: 41625--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: stamfordman
Date: October 21, 2024, 2:53 am
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The logbook was changed on 10 April 2024, just 11 days before
the contravention. Why?
HTML https://i.ibb.co/mHrPf61/Screenshot-2024-10-21-at-08-45-56.png
HTML https://i.ibb.co/qyMW47x/Screenshot-2024-10-21-at-08-43-37.png
HTML https://i.ibb.co/41qcMbp/Screenshot-2024-10-21-at-08-43-12.png
#Post#: 41634--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: H C Andersen
Date: October 21, 2024, 3:57 am
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[member=2249]stamfordman[/member]. Well done.
Let's get the facts before the OP fires off ill-considered and
procedurally questionable letters to all and sundry.
For all we know, a little bit of diligent examination of the
OP's account and evidence to date might reveal a glaring and
procedurally proper solution!
#Post#: 41635--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: stamfordman
Date: October 21, 2024, 4:03 am
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The red flag for me is the export marker 'yes' in the DVLA
return which is presumably why the logbook was changed. The car
is not currently taxed (ran out end June).
#Post#: 41680--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: maripop00
Date: October 21, 2024, 8:23 am
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The logbook was not changed, I bought the vehicle in April and
applied for a logbook in my name. I then went abroad with it
#Post#: 41692--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: Enceladus
Date: October 21, 2024, 9:11 am
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Have you ever used your mother's address as the Registered
Keeper address of the car with the DVLA. IE has your mother's
address ever been on the car's V5c registration doc?
#Post#: 41752--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: maripop00
Date: October 21, 2024, 12:54 pm
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--- Quote from: Enceladus link ---
>
> Have you ever used your mother's address as the Registered
Keeper address of the car with the DVLA. IE has your mother's
address ever been on the car's V5c registration doc?
>
--- End Quote ---
It is the same address where I live, or lived before I went
abroad back in end of April
#Post#: 41759--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: stamfordman
Date: October 21, 2024, 1:18 pm
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Trying to get information out of you is like playing charades.
Call TFL in the morning and ask them where they sent the PCN.
#Post#: 41765--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: John U.K.
Date: October 21, 2024, 1:54 pm
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--- Quote from: maripop00 link ---
>
> The logbook was not changed, I bought the vehicle in April and
applied for a logbook in my name. I then went abroad with it
>
--- End Quote ---
Date of purchase / date on V5 - 10th April
Date of alleged contravention - 21st April
Could it be that DVLA had not fully updated its records when TfL
applied for owner details? Might that explain absence of post?
#Post#: 41777--------------------------------------------------
Re: Ulez Fine now CDER Bailiff
DIR By: mickR
Date: October 21, 2024, 2:46 pm
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--- Quote from: maripop00 link ---
>
> [quote author=Enceladus link=topic=3529.msg41692#msg41692
date=1729519873]
> Have you ever used your mother's address as the Registered
Keeper address of the car with the DVLA. IE has your mother's
address ever been on the car's V5c registration doc?
>
--- End Quote ---
It is the same address where I live, or lived before I went
abroad back in end of April
[/quote]
and the answer to the actual question asked is???
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