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#Post#: 40548--------------------------------------------------
Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: Captainships1
Date: October 13, 2024, 11:08 am
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Hi guys,
A family member's car got ticketed and towed away within 30 mins
for allegedly not having a valid ticket/permit.
However, there was a valid session in place via PayByPhone app
and we have proof of this.
We had to pay the PCN and the release fee to get the car back.
After that a representation was submitted with proof of valid
parking session, however, the Council has rejected this,
insisting there was no valid session in place.
We have a few days left to submit the appeal to the tribunal.
Can anyone help?
I have uploaded the original PCN, proof of session and the
Council's rejection letter here:
HTML https://postimg.cc/gallery/3HJQn4C
If anyone can help and willing to represent, I'll share the
appeal code (I've blacked it out in the link as I wasn't sure).
Many thanks.
#Post#: 40564--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: fraser.mitchell
Date: October 13, 2024, 1:12 pm
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The council numpties seem to have been confused by the date on
your PbP receipt, which has the date in an unusual order of
yyyy/mm/dd, thus thinking it relates to 8th July, not 7th
August. Can you post up the full PbP transation please. There is
no time/date for the parking transaction itself, only the times
for the actual parking. Was the session taken out late ? PbP
sessions are downloaded to CEO handheld terminals; this is how
they check cars that have no actual parking ticket.
If you are certain about the correctness of your case, don't
pay, but register an appeal with London Tribunals. There are two
things as I intimate above, (1) date format and council
confusion, and (2) when was the parking session established,
time and date.
PLease note that in paying to get the car released, you have
paid all there is to pay, and would not have to pay the
additional £65 at London Tribunals even if you lose.
#Post#: 40568--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: stamfordman
Date: October 13, 2024, 1:36 pm
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Register the appeal - there is nothing to lose. You can upload
stuff later. Opt for a personal/telephone hearing.
#Post#: 40583--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: Captainships1
Date: October 13, 2024, 4:17 pm
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Thanks.
I'll register the appeal.
PS - the email confirmation for that parking session has
unfortunately been deleted. However, the details remain on the
PbP app. Here are two screenshots pertaining to that session:
HTML https://postimg.cc/gallery/Nj6sP0Z
#Post#: 40589--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: fraser.mitchell
Date: October 13, 2024, 4:46 pm
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I had a look at the entries for this location you have kindly
posted. None of them show the time the parking session was
invoked by the app.
Reason I ask is because we have seen many cases on this forum of
people who park, and being in a hurry of whatever, trot off to
do whatever they have parked for and the parking session isn't
set up until some time after the time of actual parking. They
are then shocked to get a PCN. So can you please tell us your
routine for parking at this location. Do you remain with the car
until you get a positive message that parking has been set up ?
#Post#: 40830--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: Captainships1
Date: October 15, 2024, 8:05 am
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The car wasn't left before the confirmation on the app/email.
I'm not sure what difference that would make as the parking
session was from 10:05 to 12:05 and the PCN was issued at 11:18.
If the PCN was issued at 10:06 or thereabouts, I can understand
the significance. However, the PCN was issued over one hour
after the transaction took place.
PS - they've set the date for the hearing. It's on 21 November
at 15:30. It's in person. The letter says if we want this to be
over the phone, to let them know by emailing.
#Post#: 40839--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: H C Andersen
Date: October 15, 2024, 8:42 am
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The representations pl.
#Post#: 40855--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: mrmustard
Date: October 15, 2024, 9:19 am
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I'm happy to be your representative. Email mrmustard@zoho.com if
you would like that. I do not charge. Donation to the hospice
requested if you get your money back.
#Post#: 40866--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: stamfordman
Date: October 15, 2024, 10:03 am
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This is a worrying case if there is an issue with the e-parking
system, not least because Newham tows almost everything
regardless of seriousness of contravention.
Assuming all is in order - and it checks out in the info posted
- and they either DNC or lose, I think it's worth the OP writing
to ask what happened to both Newham and PayByPhone.
HTML https://i.imgur.com/svkdyvS.png
#Post#: 40876--------------------------------------------------
Re: Car impounded by Newham Council - Few days left to appeal to
Tribual
DIR By: sparx
Date: October 15, 2024, 11:44 am
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--- Quote ---
> This is a worrying case if there is an issue with the
e-parking system
--- End Quote ---
I wondered if they'd got an O and 0 transposed, but it would
appear that the CEO has input the reg correctly.
OP, when did you get the "receipt" email from PayByPhone? Was it
after the car was taken?
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